Vendor Forum

May 17, 2022
Colin Fallwell
Sumo Logic

Between 2012 to 2015 all of the hyperscalers attempted to use the legacy APM solutions to improve their own visibility. To no avail. The problem was that none of the previous generations of APM solutions could match the scaling demand, nor could they provide interoperability due to their proprietary and exclusive agentry ...

May 12, 2022
Alastair Pooley
Snow Software

A survey from Snow Software polled more than 500 IT leaders to determine the current state of cloud infrastructure. Nearly half of the IT leaders who responded agreed that cloud was critical to operations during the pandemic with the majority deploying a hybrid cloud strategy consisting of both public and private clouds. Unsurprisingly, over the last 12 months, the majority of respondents had increased overall cloud spend — a substantial increase over the 2020 findings ...

May 11, 2022
Daniel Fallmann
Mindbreeze

As we all know, the drastic changes in the world have caused the workforce to take a hybrid approach over the last two years. A lot of that time, being fully remote. With the back and forth between home and office, employees need ways to stay productive and access useful information necessary to complete their daily work. The ability to obtain a holistic view of data relevant to the user and get answers to topics, no matter the worker's location, is crucial for a successful and efficient hybrid working environment ...

May 10, 2022
Colin Fallwell
Sumo Logic

For the past decade, Application Performance Management has been a capability provided by a very small and exclusive set of vendors. These vendors provided a bolt-on solution that provided monitoring capabilities without requiring developers to take ownership of instrumentation and monitoring. You may think of this as a benefit, but in reality, it was not ...

May 04, 2022
Girish Muckai
HEAL Software Inc.

Increasingly, more and more software is being delivered as software as a service (SaaS). Gartner forecasts the SaaS market to continue to expand to $145B in 2022. Consumers and businesses not only have become accustomed to, but also expect SaaS-based solutions, even more so in the post-COVID world. This new frontier allows features to be rolled out at an unparalleled velocity paving the way for continuous innovation and sustainable competitive advantages ...

May 03, 2022
Colin Fallwell
Sumo Logic

In this 3 part series, I will explore, contrast, and discuss the differences as well as the history of APM and the meteoric rise of Modern Observability, why these two are related but simultaneously are vastly different in outcome. Indeed, Modern Observability is disrupting the world, and organizations doing it right are realizing massive gains in innovation, reaping the benefits of higher performance and optimization across numerous dimensions including ...

April 26, 2022
Jordy Dekker
ValueBlue

Understanding the role of an enterprise architect [EA] can be complex, as it spans business functions, capabilities, processes, roles, physical and organizational structure, data stores and flows, applications, platforms, hardware, and communication. Simply put, an EA is involved with the entire business — not just the IT department ...

April 21, 2022
Marcus Merrell
Sauce Labs

One idea those in the DevOps world have been preaching for years is the importance of customer experience. Build a product that will delight your customers and they will keep coming back, or so the conventional wisdom goes. On the flip side, deliver poor CX and people will vote with their feet (out the digital door). But just how damaging can it be for a brand when a consumer discovers a bug on a company's website or mobile app? ...

April 20, 2022
Ritu Dubey
Digitate

The digital transformation bandwagon is a crowded one, with enterprises of all kinds heeding the call to modernize. The pace has only quickened in a post-pandemic age of enhanced digital collaboration and remote work. Nonetheless, 70% of digital transformation projects fall short of their goals, as organizations struggle to implement complex new technologies across the enterprise. Fortunately, businesses can leverage AI and automation to better manage the speed, scale and complexity of the changes that come with digital transformation ...

April 14, 2022
Peter Baljet
Stonebranch

Based on a survey of automation-focused IT professionals worldwide, the 2022 Global State of IT Automation report offers a unique perspective on the convergence of automation with cloud, DataOps, DevOps, and hybrid IT topics. Read on ...

April 11, 2022
Rajesh Ganesan
ManageEngine

The future of work will be led by democratized IT, whereby employees work in a distributed, asynchronous manner, accessing the requisite tools wherever and whenever they need. Enabled by the democratization of IT, this work will be (1) self-organizing, (2) high velocity, and (3) digitally dexterous. Let's discuss each of these attributes in turn ...

April 07, 2022
Gregg Ostrowski
AppDynamics

The past couple years fostered an unprecedented expansion of digital transformation initiatives and projects across nearly every industry. In order to maintain "business as usual" during the world's transition to being fully remote or hybrid, companies had to implement new digital services, or update existing ones, to allow transactions to take place online versus in person. As a result, companies' digital strategies quickly grew in significance, playing a larger role in the ultimate success of the business ...

April 06, 2022
Andreas Grabner
Dynatrace

Years from now, the development community could look back and view this period as the beginning of a golden era, thanks in part to the embrace by business managers of site reliability engineering (SRE) ...

April 04, 2022
Anthony Abdulla
Pega

Looking ahead, businesses need to place more emphasis on providing employees with the tools they need to thrive and be more efficient while also giving them the opportunity to spend less time wading through mundane, repetitive tasks that can stifle productivity. This means refocusing transformation efforts on creating better employee experiences, making technology more human-centric, and leaning on low-code tools to usher in the next wave of innovation. And while it's no easy task, here are four areas to keep in mind to help guide those technology decisions ...

March 22, 2022
Rob Mason
Applause

For businesses of every size and industry, customer experience should be of the highest priority. In today's "new normal," the majority of customer experiences are now happening digitally. This means everything from signing up for an account to checking out online needs to be perfected for a smooth, easy user experience. If potential customers are frustrated by your sign-up process, or things don't work as they'd expect, it's all too easy for them to turn to your competitors for similar offerings and easier user experiences ...

March 21, 2022
Sergio Bea
Accedian

Communications Service Providers (CSPs) have reached a clear inflection point in their industry. Behind them are the days of providing commoditized network services, and ahead lies a future where they become strategic partners to their customers and help deploy a new generation of ground-breaking applications and services. One of the main drivers for this change is technology evolution ...

March 17, 2022
Stela Udovicic
Era Software

Modern IT and security organizations often need to manage petabytes of observability (logs, metrics, traces) data in real time. The adoption of cloud, modern application architectures, Kubernetes, and edge is behind this massive growth in observability data volumes. And for some organizations, log data volumes are approaching the exabyte range ...

March 10, 2022
Andreas Grabner
Dynatrace

As the Great Resignation continues and turnover rates climb, organizations across industries are struggling to keep top talent — especially in the developer, delivery, platform and security realms. Ongoing digital transformation efforts have put additional pressure on organizations to keep up with the accelerating pace of innovation; multi-cloud environments are becoming the new norm — bringing with them novel IT complexity concerns; and cybersecurity threats continue to proliferate across the enterprise ...

March 07, 2022
Tucker Callaway
LogDNA

Enterprises wrestle with true observability because most observability data remains dark or unexploited. The scale, complexity, variety of data consumers, and runaway costs make it difficult for enterprises to get value from their machine data. There are other technical and organizational challenges, such as data and department silos, the complexity of managing data in cloud-native and hybrid cloud environments, and the inefficiency of single-pane-of-glass approaches to route data to appropriate destinations. Let's take a look at three of the most pervasive pain points, according to the survey, holding enterprises back from observability nirvana ...

March 02, 2022
Rebecca Dilthey
Rocket Software

We all love new, shiny objects. When a legacy system starts to fail, our eyes tend to widen as we evaluate all the fancy toys on the market. Absolutely everything in hardware and software is about novelty — yesterday's innovation is tomorrow's doorstop ...

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