eG Enterprise v7 makes user experience the centerpiece of your IT monitoring and management strategy. Using a combination of synthetic and real user experience monitoring, eG Enterprise enables IT organizations to quantify the quality of service being delivered to users and proactively notifies IT operations teams of impending problems. The result: happy users, enhanced productivity, and tangible business ROI.
IT Ops execs and service owners in most enterprises want to be able to quickly and easily report on application and service uptime and performance, IT Ops and Network Operations Center (NOC) team performance, and incidents by source, severity and other parameters. But in order to accomplish this, most IT Ops teams waste precious hours every week, wrangling with spreadsheets and general-purpose reporting tools that are hard to use and keep up to date. IT Ops teams also struggle with not having the right data, relying on the wrong data, and focusing on the wrong metrics.
Aternity Application Performance Monitoring (APM) delivers the most complete distributed tracing in the industry, with scalable, high definition performance monitoring that easy to use and deploy, and unifies visibility across end users, infrastructure, and the cloud-native ecosystem. Get unlimited instant access to our virtual trial environment – directly from your browser, no installation required!
Trusted by some of the most demanding organizations in the world, including Intel, United Airlines and Turner Broadcasting, BigPanda AIOps is the fastest, most effective and least-disruptive way to adopt AIOps. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management and unifies fragmented IT operations. Overwhelmed and understaffed IT Ops and NOC teams use BigPanda to detect, investigate and resolve IT incidents faster and more easily than ever before.
With Aternity End User Experience Monitoring (EUEM), you see exactly what your end users see on their screen, no matter what type of app or device they’re using.
Featured Case Studies
The combination of eG Innovations and Citrix technologies delivers an unparalleled end-user computing platform with fast and reliable connectivity for healthcare applications — any time, anywhere, and from any device. Download this document to find out how eG Innovations ensures Citrix success for healthcare IT, and read case studies featuring Allscripts Healthcare Solutions and St. Charles Health System.
TiVo’s stated objective is to proactively detect and resolve issues before its customers are impacted. But the non-stop pace of digital innovation required to support its ‘Ultimate Entertainment Experience’ mission meant that TiVo’s IT Ops team had to first solve the challenges that come with ever-increasing IT complexity.