October 28, 2020
Chris Farrell

The "APM" solutions we've come to love over the last 2 decades can't handle Serverless Functions or deliver the same performance and operational details that they deliver for other architectural constructs — including App Servers, Frameworks, Cloud, even Containers. And the reason is that they're methodologies for collecting performance data simply won't operate with the same characteristics as it would in persistent code ...

October 27, 2020
Chris Farrell

I asked myself this important question: Can APM tools Manage Serverless Workloads? And the answer is "No, not really." It is true that every monitoring solution in the world claims support for monitoring serverless platforms (at least one of them). What I mean by my answer is that the "APM" solutions we've come to love over the last 2 decades can't handle Serverless Functions or deliver the same performance and operational details that they deliver for other architectural constructs ...

October 26, 2020

In Episode 11, Andrew Tunall, GM, New Relic Serverless & Emerging Cloud Services, joins the AI+ITOPS Podcast to discuss the challenges and advantages of distributed tracing ...

October 22, 2020

IT teams critically require better visibility into the network driven by a number of factors, including tremendous disruption from the COVID-19 pandemic, relentless technological advances, remote working reaching an all-time high and the expanding security threatscape, according to State of the Network 2020, a study conducted by VIAVI Solutions ...

October 21, 2020
James Brear

Mobile commerce offers several benefits for retailers. But all this potential can only be fully realized if retailers can manage the associated challenges that mobile commerce introduces. Anyone involved in the development, operation or troubleshooting of a mobile shopping app needs to be aware of the three following technical obstacles and plan accordingly ...

October 20, 2020

Although cost control/expense management remains top of mind, organizations are realizing the necessity of technology solutions to enable them to steer the business during these turbulent times, according to IDG's CIO Pandemic Business Impact Study ...

October 19, 2020
Jonathan Sullivan

The COVID-19 pandemic has compressed six years of modernization projects into 6 months. According to a recent report, IT leaders have accelerated projects aimed at increasing productivity and business agility, improving application performance and end-user experience, and driving additional revenue through existing channels ...

October 15, 2020
Dennis Damen

There is no doubt that automation has become the key aspect of modern IT management. The end-user computing market is no exception. With a large and complex technology stack and a huge number of applications, EUC specialists need to handle an ever-increasing number of changes at an ever-increasing rate. Many IT organizations are starting to realize that they can no longer control the flow of changes. It is time to think about how to facilitate change ...

October 14, 2020
Sidharth Kumar

Starting this September, the lifespan of an SSL/TLS certificate has been limited to 398 days, a reduction from the previous maximum certificate lifetime of 825 days. With this change, everyone needs to more carefully monitor SSL certificate expiration and server characteristics ...

October 13, 2020

Nearly 6 in 10 responding organizations have accelerated their digital transformations due to the COVID-19 pandemic, according to The IBM Institute for Business Value study COVID-19 and the Future of Business ...

October 08, 2020

Two-thirds (67%) of those surveyed expect the sheer quantity of data to grow nearly five times by 2025, according to a new report from Splunk: The Data Age Is Here. Are You Ready? ...

October 07, 2020
Brian Lavallée

Gaming introduced the world to a whole new range of experiences through augmented reality (AR) and virtual reality (VR). And consumers are really catching on. To unlock the potential of these platforms, enterprises must ensure massive amounts of data can be transferred quickly and reliably to ensure an acceptable quality of experience. As such, this means that enterprises will need to turn to a 5G infrastructure powered by an adaptive network ...

October 06, 2020
Rex McMillan

A distributed, remote workforce is the new business reality. How can businesses keep operations going smoothly and quickly resolve issues when IT staff is in San Jose, employee A is working remotely in Denver at their home and employee B is a salesperson still doing some road traveling? The key is an IT architecture that promotes and supports "self-healing" at the endpoint to take care of issues before they impact employees. The essential element to achieve this is hyper-automation ...

October 05, 2020

In Episode 10, Prem Naraindas, CEO of Katonic.ai, joins the AI+ITOPS Podcast to discuss how emerging technologies can make life better for ITOps ...


October 02, 2020

Sean McDermott on the AI+ITOPS Podcast: "AIOps is really about the processing of vast amounts of data and the ability to move into a more analytical, prescriptive and automated methodology."

October 01, 2020
Dennis Damen

The cloud has recently proven to be a vital tool for many organizations to deal with the COVID-19 pandemic by enabling employees to work from home. To me, COVID-19 has clearly shown that work doesn't need to happen at the office. It has strengthened our belief that working from home is going to be the norm for many. The move to the cloud introduces many technical challenges ...

September 30, 2020
Sidharth Kumar

Legacy tools traditionally utilized by IT organizations for alerting and on-premises performance monitoring are inadequate in this age of WFH and multi-cloud integration. A true Digital Experience Monitoring (DEM) strategy ensures that optimizing the end-user experience for these tools is critical for better performance and higher productivity ...

September 29, 2020

More than 80% of organizations have experienced a significant increase in pressure on digital services since the start of the COVID-19 pandemic, according to a new study conducted by PagerDuty ...

September 28, 2020

In Episode 9, Sean McDermott, President, CEO and Founder of Windward Consulting Group, joins the AI+ITOPS Podcast to discuss how the pandemic has impacted IT and is driving the need for AIOps ...

September 25, 2020

Michael Olson on the AI+ITOPS Podcast: "I really see AIOps as being a core requirement for observability because it ... applies intelligence to your telemetry data and your incident data ... to potentially predict problems before they happen."