November 23, 2021
Karthik Suresh

The holidays are almost upon us, and retailers are preparing well in advance for the onslaught of online consumers during this compressed period. The Friday following Thanksgiving Day has become the busiest shopping day of the year, and online shopping has never been more robust. But with supply chain disruptions limiting merchandise availability, customer experience will make the difference between clicking the purchase button or typing a competitor's web address ...

November 22, 2021
Asanka Abeysinghe

The 2021 holiday season will be an inflection point: As the economy starts to ramp up again while the country still grapples with the pandemic, holiday shopping will be the most digital holiday season in history by a long shot ... The work must begin months before, as organizations learn from the year prior and take steps to improve experiences and operations, fine-tune systems, plug in new data sources to enrich machine-learning algorithms, move more workloads to the cloud, automate, and experiment with new tech. These efforts culminate in "API Tuesday" ...

November 18, 2021

Most (83%) of nearly 1,500 business and IT decision makers believe that at least 25% of their workforce will remain hybrid post-pandemic, according to the Riverbed | Aternity Hybrid Work Global Survey 2021. While all indicators signal hybrid work environments are the future, most organizations are not fully prepared to deliver a seamless hybrid work experience ...

November 17, 2021
April Hickel

The results of the 2021 BMC Mainframe Survey highlight the consistent positive growth outlook as seen in recent years, with 92 percent of respondents viewing the mainframe as a platform for long-term growth and new workloads, and 86 percent of extra-large shops expecting MIPS (millions of instructions per second) to grow in the coming year. This is not surprising, considering the disruptive nature of the modern digital economy ...

November 16, 2021
Daniel Meyer

With an accelerated push toward digital transformation, organizations everywhere are trying to find ways to work smarter, not harder. A key component of this new model is finding ways to automate business processes — freeing up employees to focus on more strategic, valuable work and improving customers' experiences. Today's enterprise IT leaders have many options to help drive automation initiatives — from digital process automation and artificial intelligence (AI) to enterprise content management and robotic process automation (RPA) ...

November 15, 2021

Most (83%) companies would suffer business damage during the first 24 hours of an outage and thereafter, according to Pivoting to Risk-Driven Security Operations, a report from Netenrich based on a global survey of IT and security professionals ...

November 10, 2021

More than half (60%) of workers said new software had occasionally or frequently frustrated them within the past 24 months, according to a new survey by Gartner ...

November 09, 2021
Charles Caldwell

Everyone laments technical debt like it were a high-interest credit card. But just like how your CFO uses debt as capital for the business, the intelligent Product Manager knows that technical debt can help finance your path to market if you know how to manage it well ...

November 08, 2021
Valerie O'Connell

Artificial intelligence (AI) may be the brains, but when the market hears the term "AIOps," it puts automation in the mix. After all, what is the use of knowing without doing? ...

November 03, 2021
Anirban Chatterjee

How do you ensure your journey to automated IT Ops is streamlined and effective, and not just a buzzword? ...

November 03, 2021
Anirban Chatterjee

The buzz around automation continues to grow, in every industry, sector and vertical — and for good reason. In IT Ops, the impact can be instant and huge, with improvement measured in the tens or even hundreds of percent as automation enables even a very lean team to operate at an outsized level. Automation can facilitate faster production, the creation of new products and the delivery of more services — and all in a stable, predictable, scalable way. And today, with AI and Machine Learning in the mix (aka AIOps), the possibilities and potential for automation are almost limitless. So, how do you ensure your journey to automated IT Ops is streamlined and effective, and not just a buzzword? ...

November 02, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. Part 6 is the final installment in the series ...

November 01, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. Part 5 is all about data ...

October 28, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. Part 4 covers root cause analysis and automation ...

October 27, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. Part 3 covers abilities AIOps gives to IT Operations, such as speed and efficiency ...

October 26, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. Part 2 covers capabilities supported by AIOps, such as visibility and alerting ...

October 25, 2021

APMdigest asked the top minds in the industry what they think AIOps can do for IT Operations. The goal of the list is to explore and showcase just how many different advantages AIOps can produce and how many different perspectives the IT community has of AIOps — and hopefully to give you a greater vision of the potential for AIOps to impact your IT Operations ...

October 21, 2021

Scaling DevOps and SRE practices is critical to accelerating the release of high-quality digital services. However, siloed teams, manual approaches, and increasingly complex tooling slow innovation and make teams more reactive than proactive, impeding their ability to drive value for the business, according to a new report from Dynatrace, Deep Cloud Observability and Advanced AIOps are Key to Scaling DevOps Practices ...

October 20, 2021

Over three quarters (79%) of database professionals are now using either a paid-for or in-house monitoring tool, according to a new survey from Redgate Software ...

October 19, 2021

Gartner announced the top strategic technology trends that organizations need to explore in 2022. With CEOs and Boards striving to find growth through direct digital connections with customers, CIOs' priorities must reflect the same business imperatives, which run through each of Gartner's top strategic tech trends for 2022 ...