May 28, 2020
James Smith

On Wednesday, May 6th, iOS users all over the world experienced an app crash when they tried to open popular apps such as TikTok, GroupMe, Spotify, and Pinterest. How did simultaneous crashes occur across so many independent apps? What's the common thread that would cause widespread app crashes? Turns out, it was a change in behavior in the Facebook API ...

May 27, 2020
Jim Offutt

Keeping networks operational is critical for businesses to run smoothly. The Ponemon Institute estimates that the average cost of an unplanned network outage is $8,850 per minute, a staggering number. In addition to cost, a network failure has a negative effect on application efficiency and user experience ...

May 26, 2020

Nearly 3,700 people told GitLab about their DevOps journeys. Respondents shared that their roles are changing dramatically, no matter where they sit in the organization. The lines surrounding the traditional definitions of dev, sec, ops and test have blurred, and as we enter the second half of 2020, it is perhaps more important than ever for companies to understand how these roles are evolving ...

May 21, 2020
Leon Adato

As cloud computing continues to grow, tech pros say they are increasingly prioritizing areas like hybrid infrastructure management, application performance management (APM), and security management to optimize delivery for the organizations they serve, according to SolarWinds IT Trends Report 2020: The Universal Language of IT ...

May 20, 2020

Businesses see digital experience as a growing priority and a key to their success, with execution requiring a more integrated approach across development, IT and business users, according to Digital Experiences: Where the Industry Stands ...

May 19, 2020
George Miranda

Fully 90% of those who use observability tooling say those tools are important to their team's software development success, including 39% who say observability tools are very important ...

May 18, 2020
George Miranda

As our production application systems continuously increase in complexity, the challenges of understanding, debugging, and improving them keep growing by orders of magnitude. The practice of Observability addresses both the social and the technological challenges of wrangling complexity and working toward achieving production excellence. New research shows how observable systems and practices are changing the APM landscape ...

May 14, 2020
Akshaya Choudhary

Digital technologies have enveloped our lives like never before. Be it on the personal or professional front, we have become dependent on the accurate functioning of digital devices and the software running them. The performance of the software is critical in running the components and levers of the new digital ecosystem. And to ensure our digital ecosystem delivers the required outcomes, a robust performance testing strategy should be instituted ...

May 13, 2020
Mike Marks

The enforced change to working from home (WFH) has had a massive impact on businesses, not just in the way they manage their employees and IT systems. As the COVID-19 pandemic progresses, enterprise IT teams are looking to answer key questions such as: Which applications have become more critical for working from home? ...

May 12, 2020
Valerie O’Connell

In ancient times — February 2020 — EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. The future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workplace suddenly working from home ...

May 11, 2020
Tim Mullahy

The Internet of Things (IoT) is changing the world. From augmented reality advanced analytics to new consumer solutions, IoT and the cloud are together redefining both how we work and how we engage with our audiences. They are changing how we live, as well ...

May 07, 2020
Tobias Dunn-Krahn

Despite IT professionals' confidence in their ability to support today's much greater dependence on digital services, there is a rise in application performance errors reported by more than half of consumers, according to the Impact of COVID-19 on Digital Transformation survey from xMatters ...

May 06, 2020
Will Cappelli

The new normal includes not only periodic recurrences of Covid-19 outbreaks but also the periodic emergence of new global pandemics. This means putting in place at least three layers of digital business continuity practice ...

May 05, 2020
Will Cappelli

The global pandemic has radically changed how enterprise IT services are consumed, both in the short and long term. Here's how AIOps can help IT Ops teams ...

May 04, 2020
Shashi Kiran

In your organization, the wide area network (WAN) is probably the least of an application developer's concern, but one of the most vital in terms of delivering application performance over the internet or across your private corporate network. CIOs quickly realize that a good network can either be a great enabler for digital transformation initiatives or a bottleneck. The COVID-19 situation has further put a spotlight on the WAN as an agent of change ...

April 30, 2020
Tim Flower

IT challenges and poor digital work experiences are costing businesses tens of millions of dollars in lost work time and that the problem is much bigger than IT leaders realize, according to The Experience 2020 Report: Digital Employee Experience Today from Nexthink ...

April 29, 2020

The COVID-19 pandemic is putting unprecedented stress on digital services and websites, with technical incidents doubling since the start of March. Yet new data from PagerDuty indicates IT teams are rising to the challenge, resolving incidents up to 63% faster than before the crisis ...

April 28, 2020
Leon Adato

For technology professionals who are now adapting to remote environments, I've compiled some techniques I've learned and cultivated over the years on how to manage a distributed, homebound workforce and work effectively ...

April 27, 2020
Bhanu Singh

The economic impact of Covid-19 is morphing on a daily basis. Under these conditions, IT execs are quickly re-shifting all priorities and strategies to cope with palpable uncertainty over the next 12 months. OpsRamp recently conducted a survey to learn how IT leaders will cope in the coming months ...

April 23, 2020
Tal Weiss

Most of us have personally felt the effects of an application failing on us on some level. Sometimes, the impact a software outage has on us is trivial — we are temporarily unable to book a flight for vacation, we are forced to call a customer service rep rather than using an online portal, or we're unable to watch an on-demand movie. While frustrating, these experiences are often inconvenient rather than catastrophic. But what about when the application failure has much larger implications? ...