April 21, 2021
Sidharth Kumar

Few tools provide early detection of mission-critical mail outages. On March 15, Microsoft had a service outage worldwide that impacted its services such as Teams AV, Yammer, OneDrive, and Azure Active Directory. Users reported not being able to login into either of these services and were getting timeout messages ...

April 20, 2021

More than half (60%) of IT organizations are investing in improving employee experience to support remote workforce productivity and performance, according to The Changing Role of the IT Leader study by Elastic ...

April 19, 2021

Why are CDNs becoming more important to so many businesses? And how will they handle the new applications coming out over the next few years? APMdigest sat down with Mehdi Daoudi, CEO and co-founder of Catchpoint Systems, to find out ...

April 15, 2021
Ed Sawma

A growing need for process automation as a result of the confluence of digital transformation initiatives with the remote/hybrid work policies brought on by the pandemic was uncovered by an independent survey of over 500 IT Operations, DevOps, and Site Reliability Engineering (SRE) professionals commissioned by Transposit for its inaugural State of DevOps Automation Report ...

April 14, 2021

As the Covid-19 pandemic forces a global reset of how we gather and work, 60% of organizations are looking forward to increased spending in 2021 to deploy new technologies, according to the 14th annual State of the Network global study of enterprise networking and security challenges released by VIAVI Solutions ...

April 13, 2021
Srinivas Miriyala

Complexity breaks correlation. Intelligence brings cohesion. This simple principle is what makes real-time asset intelligence a must-have for AIOps that is meant to diffuse complexity. To further create a context for the user, it is critical to understand service dependencies and correlate alerts across the stack to resolve incidents ...

April 12, 2021
Richard Whitehead

We're all familiar with the process of QA within the software development cycle. Developers build a product and send it to QA engineers, who test and bless it before pushing it into the world. After release, a different team of SREs with their own toolset then monitor for issues and bugs. Now, a new level of customer expectations for speed and reliability have pushed businesses further toward delivering rapid product iterations and innovations to keep up with customer demands. This leaves little time to run the traditional development process ...

April 08, 2021
Sidharth Kumar

On Wednesday January 27, 2021, Microsoft Office 365 experienced an outage affected a number of its services with a prolonged outage affecting Exchange Online. Despite Microsoft indicating that it was just Exchange Online affected during this outage, some monitoring tools detected that Azure Active Directory and dependent services like SharePoint and OneDrive were also affected at the time. The outage information indicated a rollout and rollback but we wouldn't expect to see such a widescale outage and slowdown just affecting some of the schema unless everything had to be taken offline ...

April 07, 2021
Terry Critchley

Application availability depends on the availability of other elements in a system, for example, network, server, operating system and so on, which support the application. Concentrating solely on the availability of any one block will not produce optimum availability of the application for the end user ...

April 06, 2021

A hybrid work environment will persist after the pandemic recedes, with over 80% stating that they expect over a quarter of workers to remain remote, and over two-thirds desiring flexibility between on-premises and remote deployments according to the 2021 State of the WAN report released by Aryaka ...

April 05, 2021
Paul Davenport

As vaccinations rise and businesses plan for a post-covid future, more than 80% of knowledge workers in the US would like their long-term work environment to include some element of remote work ...

April 01, 2021
Sidharth Kumar

With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available. But instead of accessing popular business-critical applications such as Salesforce, G Suite, Office 365, Microsoft 365, and so on through the company's data center, employees now get these services directly from the Internet. Experience and productivity at each location vary by internet, ISP, gateway, proxy, etc. ...

March 31, 2021

Integration challenges continue to be a major roadblock for digital transformation initiatives, according to MuleSoft’s 2021 Connectivity Benchmark Report. As digital initiatives accelerate, integration has emerged as a critical factor in determining the success and speed of digital transformation across industries ...

March 30, 2021
Girish Muckai

It isn't uncommon for IT departments to be overwhelmed by alerts each week, causing alarm fatigue and making it hard for them to prioritize troubleshooting. Therefore, disruption of operations is often the first signal of IT problems, leaving enterprises to rely on an outdated break-and-fix model ...

March 29, 2021
Cory Virok

Developers are getting better at building software, but we're not getting better at fixing it. The problem is that fixing bugs and errors is still a very manual process ... That's because traditional observability tools will tell you if your infrastructure is having problems, but don't provide the context a developer needs to fix the code or how to prioritize them based on business requirements. Also, traditional observability tools produce far too much noise and too many false positives, leading to alert fatigue ...

March 25, 2021

CIOs and IT decision makers (ITDMs) are looking to maximize investments and drive innovation after a difficult year which raised the profile of IT leaders in driving critical workplace innovation, according to Cisco's new Accelerating Digital Agility Research ...

March 24, 2021
Rex McMillan

Software spend in 2021 and beyond will be a hot button as organizations redirect priorities and spending as a result of the pandemic. Spend that can be linked to clear results — more productivity, more ROI, and better integration of the remote workforce — will be looked upon as worthy. However, wasted spend — particularly software assets that have devolved into "shelfware" or cloud waste — will be a ripe opportunity for CIOs and IT management to direct a laser beam on optimizing software asset usage and its potential drain on budget ...

March 23, 2021

Virtualization (78%), automation (70%) and network slicing (70%) are the top technology trends increasing the need for test, monitoring and assurance stated by communications service providers (CSPs) and according to The 2021 Network Test Survey, released by VIAVI Solutions ...

March 22, 2021
Sidharth Kumar

Soon after the outbreak of the pandemic, managing a remote workforce has become complex; new distributed traffic patterns and application access paths have emerged. Employees now connect directly to the internet to access their favorite SaaS apps (Office365, Microsoft 365, Zoom, Salesforce, etc.) Businesses do not control the applications that users connect to or cannot control where they connect from ...

March 18, 2021
Angie Mistretta

After making a quick pivot to increase focus on their digital strategies, companies are now looking for ways to improve efficiency and ensure their organization's long-term success. Notably, full-stack observability has been a common need across the industry — our report uncovered about three quarters of technologists recognize that the inability to connect full-stack observability with business outcomes will be detrimental to their business in 2021 ...