March 02, 2021
Kash Shaikh

The Model T automobile was introduced in 1908 ... Within a few years, competitors arrived on the scene including relic names such as Overland, Maxwell, and names that survived like Buick and Dodge. So, what does this have to do with the hybrid cloud market? From a business perspective — a lot ...

March 01, 2021

DevOps Institute announced the launch of the 2021 SRE Survey in collaboration with Catchpoint and VMware Tanzu. The survey will result in a more in-depth understanding of how SRE teams are organized, how they are measured, and a deep dive into specific automation needs within SRE teams ...

February 25, 2021
Scotty Calkins

Organizations use data to fuel their operations, make smart business decisions, improve customer relationships, and much more. Because so much value can be extracted from data its influence is generally positive, but it can also be detrimental to a business experiencing a serious disruption such as a cyberattack, insider threat, or storage platform-specific hack or bug ...

February 24, 2021

IT downtime, both brownouts and outages, has increased during the pandemic, according to a study by LogicMonitor ...

February 23, 2021
Sidharth Kumar

You surf the internet, don't you? While all of us are at home due to Covid lock-down and accepting a new reality, the majority of the work is happening online. IT managers are looking for tools that can track the user digital experience. Executives are reading a report from Gartner or Forrester about some of the best networking monitoring solutions available on the market. Project managers are using Microsoft Teams online to communicate and ensure team members are meeting deliverables on time. Remote employees everywhere use OWA to check their office mails. No matter what, you can be quite sure that everyone is using their favorite browser and search engine for connecting online and accomplish tasks ...

February 22, 2021
Adam Frank

With the right solutions, teams can move themselves out of the shadows of error resolution and into the light of innovation. Observability data, drawn from their systems and imbued with context from AI, lets teams automate the issues holding them back. Contextualized data and insights also give them the language to speak to the incremental, product-led approach and the direction to drive key innovations in customer experience improvement. Communicating value becomes a much easier proposition for DevOps practitioners — and they can take their seat at the company table as contributors to value ...

February 18, 2021

Prediction: Successful organizations will blur (or erase) the line between ITOps and DevOps. DevOps has to coexist with traditional IT operations ... So bring a little DevOps to every aspect of IT operations. You don't even have to call it DevOps ...

February 17, 2021

The use of unified communications and collaboration (UC&C) solutions has increased since the start of the pandemic, and this increased use has created challenges for IT teams, according to a survey commissioned by NETSCOUT SYSTEMS ...

February 16, 2021
Andy Thurai

The AI+ITOPS Podcast just hit the 10K + download mark early this month. Most people listen to entire episodes, and many engage with us by sending a note on LinkedIn, Twitter, a direct email asking questions, clarifications, strategy advice, product selection advice ...

February 11, 2021

Cloud-based innovations like microservices, containers and orchestration let developers code better, faster, but the underlying infrastructure becomes dynamic and ephemeral, and service-level interactions are hard to see. It's a critical evolution, but the rapid change reduces visibility, predictability and control. Hence, observability ...

February 10, 2021
Sidharth Kumar

Companies love data. Aggregating data from multiple sources makes decision-making easier and brings a new depth of the conversation to business meetings. But all of this is at the management level. IT managers and administrators also search for data from multiple sources to ensure that the ecosystem works ...

February 09, 2021

The cost of poor software quality (CPSQ) in the US in 2020 was approximately $2.08 trillion, according to The Cost of Poor Software Quality In the US: A 2020 Report from the Consortium for Information & Software Quality (CISQ), co-sponsored by Synopsys. This includes poor software quality resulting from software failures, unsuccessful development projects, legacy system problems, technical debt and cybercrime enabled by exploitable weaknesses and vulnerabilities in software ...

February 08, 2021
Dr. Terry Critchley

The onrushing Covid-19 pandemic has made online learning, in whatever form can be achieved in a short time, mandatory across nearly all academic institutions. Much of this will persist although "seat of the pants" online training will need development to mimic face-to-face teaching as far as possible ...

February 04, 2021

IT leaders have growing concerns about their ability to keep up with digital transformation, according to a new report from Dynatrace, How to transform the way teams work to improve collaboration and drive better business outcomes...

February 03, 2021
Catherine Wong

When I think about the word "hybrid," the first thing that pops into my mind is hybrid cloud models, which are de-facto in many organizations. But what I've come to see over this past year is that hybrid isn't just about the technology, hybrid models are taking over our daily lives ...

February 02, 2021
Sergio Bea

A poll of over 1,000 IT decision makers in the US we conducted recently revealed that over 40% suffer network brownouts several times a week, while end user complaints about application performance soared by 60% due to performance degradations, excessive slowdowns and network congestion ...

February 01, 2021
Sidharth Kumar

Having Twitter feeds from your dependent tech stack properties alongside end-to-end network monitoring can benefit IT to speed troubleshooting, reduce MTTR, and ultimately provide a better end-user experience ...

January 27, 2021

More than half (60%) of IT leaders say their company's IT modernization program is not yet ready for the future, according to a new IBM survey in the US and UK ...

January 27, 2021
Nadeem Zahid

Experiences with enterprise and web-based (SaaS) applications by internal and external end-users directly impact an organization's success. These experiences may be formally specified with measurable metrics in a Service Level Experience (SLE). Externally, experiences impact customer satisfaction, retention and lifetime value. Within the organization, experiences affect employee satisfaction and productivity, including IT efficiency. Experiences also matter to automated processes, especially when specific timing tolerances are critical. Therefore, assuring exceptional experiences for all stakeholders and use cases is a critical success factor ...

January 26, 2021
Nadeem Zahid

Network Performance Management and Diagnostics is an important aspect of Application Performance Management because application performance and experiences are intertwined with network performance. Networks connect end-users with applications; they also connect application components such as application servers and database servers, microservices, and IoT devices ...