Companies implementing observability benefit from increased operational efficiency, faster innovation, and better business outcomes overall, according to 2023 IT Trends Report: Lessons From Observability Leaders, a report from SolarWinds ...
IT leaders are driving an increasing number of automation initiatives as a way to stay competitive, reduce costs and scale as they navigate an unpredictable social and economic environment, according to the 2023 State of Automation in IT survey conducted by Jitterbit ...
Customer loyalty is changing as retailers get increasingly competitive. More than 75% of consumers say they would end business with a company after a single bad customer experience. This means that just one price discrepancy, inventory mishap or checkout issue in a physical or digital store, could have customers running out to the next store that can provide them with better service. Retailers must be able to predict business outages in advance, and act proactively before an incident occurs, impacting customer experience ...
Digital transformation is key to ensuring companies keep up with the competitive market landscape. Putting digital at the core of a business can significantly reduce operating expenses and inefficiencies. However, this process often means changing the way internal teams work with one another. To help with the transition, this blog offers chief experience officers (CXOs) advice on how to lead a successful digital transformation project ...
Earlier this year, New Relic conducted a study on observability ... The 2023 Observability Forecast reveals observability's impact on the lives of technical professionals and businesses' bottom lines. Here are 10 key takeaways from the forecast ...
On September 10, MGM Resorts experienced what it called a "cybersecurity issue" that had a major impact on the company's systems, showing how cyberattacks can bring down applications, ultimately causing problems for a company in many ways ...
Only 33% of executives are "very confident" in their ability to operate in a public cloud environment, according to the 2023 State of CloudOps report from NetApp. This represents an increase from 2022 when only 21% reported feeling very confident ...
The majority of organizations across Australia and New Zealand (A/NZ) breached over the last year had personally identifiable information (PII) compromised, but most have not yet modified their data management policies, according to the Cybersecurity and PII Report from ManageEngine ...
A large majority of organizations employ more than one cloud automation solution, and this practice creates significant challenges that are resulting in delays and added costs for businesses, according to Why companies lose efficiency and compliance with cloud automation solutions from Broadcom ...
Companies have historically relied on tools that warn IT teams when their digital systems are experiencing glitches or attacks. But in an age where consumer loyalty is fickle and hybrid workers' Digital Employee Experience (DEX) is paramount for productivity, companies cannot afford to retroactively deal with IT failures that slow down employee productivity ...
To fully take advantage of emerging technologies, companies need to ensure their infrastructure is set up for success. How and where to get apps into the cloud is unique to each organization's application portfolio and workload complexity, but there are some techniques that are better than others ...
Cloud resiliency plans are vital to an enterprise's overall cloud strategy. These plans prepare organizations for unexpected disruptions and safeguard critical systems and data. However, many leaders neglect to implement another essential component of a resiliency plan: disaster recovery strategies and protocols ...
Despite shifting digital transformation goals, enterprises are still investing heavily in IT modernization and implementing new projects, according to Digital Transformation in 2023, a report from Couchbase ...
Hybrid and remote work models are a reality in the present and future of work, despite efforts to return employees to the office. With 74% of US companies planning to or having already implemented hybrid work policies, identifying and implementing a unified communication as a service (UCaaS) solution that will address both employee and organizational needs is non-negotiable in the future of work, according to Info-Tech Research Group's latest research, Assess Your Readiness to Implement UcaaS ...
One quarter of IT professionals are seriously contemplating leaving their current jobs within the next six months, potentially costing US companies upwards of $145 billion, according to the Defending IT Talent Report from Ivanti ...
Articles proclaiming the death of CMDB started appearing with regularity as early as 2010. Cloud was named as the likely killer. The problem with this bit of folk wisdom is that it isn't true. EMA experience and field research consistently find that CMDB use not only continues but is on the rise ...
While updating software or investing in new applications can certainly improve performance, by itself it can only provide a short-term fix and does not take into account the totality of what needs to be done to achieve modernization that has long term value. That takes a holistic approach that includes a retooling of the foundational architecture and a rethinking of development and engineering processes to align with faster digital innovation ...
The digital landscape is continually evolving, and as businesses strive to provide exceptional user experiences, digital quality becomes a critical factor in ensuring customer satisfaction ...
The popularity of many new AI techniques will have a profound impact on business and society. The massive pretraining and scale of AI foundation models, viral adoption of conversational agents and the proliferation of generative AI applications are heralding a new wave of workforce productivity and machine creativity ...
Nearly half of CEOs surveyed identify productivity as their highest business priority — up from sixth place in 2022, according to CEO decision-making in the age of AI, Act with intention, a study conducted by the IBM Institute for Business Value ...
