July 28, 2021
Jason Beres

Business leaders are in the unique position of having immediate access to huge amounts of data in today's smartphone and laptop-dominated world. They are also under pressure to make data-driven decisions and mobile business intelligence can one of the most valuable decision making tools in their arsenal ...

July 27, 2021
Akhilesh Tripathi

Unlike some AI initiatives, AIOps doesn't always necessitate the use of a data scientist, so don't let hiring expenses put your AIOps initiatives on hold. It is always nice to have IT team members with AI skills, but this becomes less critical as more intelligent solutions come into prominence that offer AIOps features out of the box, a readily deployable option for IT ...

July 26, 2021
Akhilesh Tripathi

AIOps is rapidly becoming a de-facto option for enterprises' IT strategies, with nearly immeasurable benefits to be provided. However, AIOps is still a relatively new discipline and misconceptions surrounding the technology's capabilities and uses have caused bottlenecks and roadblocks in its widespread adoption. So, what should organizations expect from AIOps? How can organizations that want to digitally transform their IT pursue AIOps for maximum benefit? ...

July 22, 2021

In response to the global pandemic, companies have given their workforce the tools they need to work remote. And research shows it has increased their engagement and productivity. But these gains are on the brink of being wiped out. According to a new study from Citrix Systems, Inc., employees feel they've been given too many tools and not enough efficient ways to execute. And it's hindering their ability to get things done ...

July 21, 2021
Grant Duxbury

The third installment of Aptum's four-part Cloud Impact Study, A Bright Forecast on Cloud, presents data showing the benefits organizations gain from cloud computing, as well as mistakes to avoid during migration. As organizations migrate workloads to different cloud platforms, they often run into unexpected challenges due to a lack of proactive planning. Here are a few key findings from Part 3 of the Cloud Impact Study ...

July 20, 2021
Martin Hirschvogel

Currently, (and most likely well into the future) the overwhelming majority of organizations still need to monitor and maintain enterprise applications. Moreover, where these are complex systems developed, debugged and refined over years, often decades, around a business's core processes, there can also be very strong practical arguments for viewing them as classics. They can offer a valuable legacy, one best left where it is, doing what it does, how it always has done ...

July 19, 2021
Chris Farrell

Anti-patterns involve realizing a problem and implementing a non-optimal solution that is broadly embraced as the go-to method for solving that problem. This solution sounds good in theory, but for one reason or another it is not the best means of solving the problem. Anti-patterns are common across IT as well, especially around application monitoring and observability. One that is particularly prevalent is in response to the increasing complexity of cloud-native infrastructure and applications ...

July 15, 2021
Roy Illsley

The introduction of the latest technology — such as AI and machine learning — can be seen as a way for organizations to accelerate growth, increase efficiency, and improve customer service. However, the truth is that the technology alone will do little to deliver on these business outcomes. AI for IT operations (AIOps) is one area where the application of technology, if not matched with organizational maturity readiness, will fail to deliver all the promised benefits ...

July 14, 2021
Anna Jones

SREs that fail to deliver customer value run the risk of being stuck in an operational toil rut. Conversely, businesses failing to recognize the bi-modal nature and importance of SRE activities run the risk of losing talented employees and their competitive edge ...

July 13, 2021
Sean McDermott

As part of digital transformation initiatives, IT teams are quickly adopting AIOps solutions to accommodate a new multifaceted infrastructure. However, there are still several roadblocks IT leaders must overcome when adopting AIOps — namely, understanding how to showcase ROI and changing their team's cultural mindset around adopting a new strategy ...

July 12, 2021
Phil Tee

When you see distressing internet outages occur like the recent Fastly incident that threw a slew of websites offline, I am never surprised by how widespread the problem was, but paradoxically that it wasn't worse ...

June 29, 2021

With every organization now being a digital organization, observability should be viewed as a core competency, not a cutting-edge differentiator, according to The State of Observability 2021, a report from Splunk ...

June 28, 2021
Gaurav Rewari

Software development is at the center of the digital future. Last year, it was put to the ultimate test when businesses around the world boosted digital transformation to the top of their agendas. As part of this shift, more companies chose to develop their own in-house software to further their digital efforts. However, this ultimately led to a break down in systems as these solutions were not developed with the wider business objectives in mind and simply were not successful ...

June 24, 2021
Akshaya Choudhary

E-commerce metrics give insights on how the business is doing and operating an e-commerce platform without tracking the metrics is akin to driving a car with eyes closed. To sustain and be successful, e-commerce businesses should understand their performance and compare their progress over time. The metrics can be harnessed to derive meaningful insights on the store’s performance, the average value of items sold at any given time, and the total sales clocked in a day, week, and month, among others. To help you decide the retail e-commerce metrics to monitor, we have compiled this list ...

June 23, 2021

More than half (61%) of respondents reported that their teams are practicing observability, an 8% increase from 2020, signaling that overall adoption is on the rise, according to a 2021 survey from Honeycomb. However, the majority of respondents indicated their teams are at the earliest stages of observability maturity ...

June 22, 2021
Rex McMillan

Your employees aren't coming back to the office, at least not in the traditional sense. The pandemic shifted almost all industries into remote work. And according to the results of Ivanti's Everywhere Workplace survey, they're not interested in going back to the way things once were ...

June 21, 2021

Respondents to an OpsRamp survey are moving forward with digital transformation, but many are re-evaluating the number and type of tools they're using. There are three main takeaways from the survey ...

June 17, 2021
April Hickel

More and more mainframe decision makers are becoming aware that the traditional way of handling mainframe operations will soon fall by the wayside. The ever-growing demand for newer, faster digital services has placed increased pressure on data centers to keep up as new applications come online, the volume of data handled continually increases, and workloads become increasingly unpredictable. In a recent Forrester Consulting AIOps survey, commissioned by BMC, the majority of respondents cited that they spend too much time reacting to incidents and not enough time finding ways to prevent them ...

June 16, 2021
Rod Cope

In the age of digital transformation, enterprises are migrating to open source software (OSS) in droves to streamline operations and improve customer and employee experiences. However, to unlock the deluge of OSS benefits, it's not enough for organizations to simply implement the software. They must take the necessary steps to build an intentional OSS strategy rooted in ongoing third-party support and training ...

June 15, 2021
Jay Botelho

In Part 1 of this series, we explored the top pain points associated with managing Internet-based WANs today. This second installment will focus on today's most prevalent SD-WAN deployment challenges specifically and what you can do to better manage modern WANs overall ...