Developers need a tool that can be portable and vendor agnostic, given the advent of microservices. It may be clear an issue is occurring; what may not be clear is if it's part of a distributed system or the app itself. Enter OpenTelemetry, commonly referred to as OTel, an open-source framework that provides a standardized way of collecting and exporting telemetry data (logs, metrics, and traces) from cloud-native software ...
As SLOs grow in popularity their usage is becoming more mature. For example, 82% of respondents intend to increase their use of SLOs, and 96% have mapped SLOs directly to their business operations or already have a plan to, according to The State of Service Level Objectives 2023 from Nobl9 ...
Observability has matured beyond its early adopter position and is now foundational for modern enterprises to achieve full visibility into today's complex technology environments, according to The State of Observability 2023, a report released by Splunk in collaboration with Enterprise Strategy Group ...
Before network engineers even begin the automation process, they tend to start with preconceived notions that oftentimes, if acted upon, can hinder the process. To prevent that from happening, it's important to identify and dispel a few common misconceptions currently out there and how networking teams can overcome them. So, let's address the three most common network automation myths ...
Many IT organizations apply AI/ML and AIOps technology across domains, correlating insights from the various layers of IT infrastructure and operations. However, Enterprise Management Associates (EMA) has observed significant interest in applying these AI technologies narrowly to network management, according to a new research report, titled AI-Driven Networks: Leveling Up Network Management with AI/ML and AIOps ...
When it comes to system outages, AIOps solutions with the right foundation can help reduce the blame game so the right teams can spend valuable time restoring the impacted services rather than improving their MTTI score (mean time to innocence). In fact, much of today's innovation around ChatGPT-style algorithms can be used to significantly improve the triage process and user experience ...
Gartner identified the top 10 data and analytics (D&A) trends for 2023 that can guide D&A leaders to create new sources of value by anticipating change and transforming extreme uncertainty into new business opportunities ...
The only way for companies to stay competitive is to modernize applications, yet there's no denying that bringing apps into the modern era can be challenging ... Let's look at a few ways to modernize applications and consider what new obstacles and opportunities 2023 presents ...
Applications can be subjected to high traffic on certain days, which, if not taken into account, can lead to unpredictable outcomes and customer dissatisfaction. These may include slow loading speeds, downtime, and unpredictable outcomes, among others ... Hence, applications must be tested for load thresholds to improve performance. Businesses that ignore load performance testing and fail to continually scale these applications leave themselves open to service outages, customer dissatisfaction, and monetary losses ...
As online penetration grows, retailers' profits are shrinking — with the cost of serving customers anytime, anywhere, at any speed not bringing in enough topline growth to best monetize even existing investments in technology, systems, infrastructure, and people, let alone new investments, according to Digital-First Retail: Turning Profit Destruction into Customer and Shareholder Value, a new report from AlixPartners and World Retail Congress ...
According to EMA's Network Management Megatrends 2022 report, the percentage of NetOps teams that can successfully monitor their network performance is in steep decline, dropping from 49% in 2016 to just 27% in 2022. Clearly these teams need to do a better job evaluating the ROI of the tools they're using. To help do that, let's explore the challenges NetOps teams face today, and dive into the quantifiable benefits they should be considering when calculating ROI of NPM tools ...
Embarking on a new tech startup can be difficult, and is like constructing an aircraft while in flight. During the initial phases, the primary focus is on sales and marketing, while the essential individuals responsible for maintaining operations — the customer success engineers (CSEs) — are frequently overlooked ...
Data downtime — periods of time when an organization's data is missing, wrong or otherwise inaccurate — nearly doubled year over year (1.89x), according to the State of Data Quality report from Monte Carlo ...
In Episode 7 of the Cybersecurity Awesomeness Podcast, Chris Steffen and Ken Buckler from EMA observe Star Wars Day ...
An uncertain economy is impacting network and security team investments, but CIOs, CISOs and IT leaders are doubling down on investment in the cloud, according to the Enterprise Network Transformation report from Aryaka ...
Built-in monitoring/native instrumentation ranked as the most important feature of an AIOps solution, cited by nearly 55% of respondents in a new study from OpsRamp, The State of AIOps 2023 ...
Digital business transformation efforts have accelerated among organizations, as 93% said they have adopted or have plans to adopt, a digital-first business strategy, according to Foundry's 2023 Digital Business Study ...
Although 78% of organizations surveyed have an observability practice in place, 91% said they face challenges that prevent them from realizing the full potential of the systems they have already deployed, according to Observability and Demystifying AIOps, a report from Chronosphere and ESG ...
DataOps as a practice is maturing, according to a survey from Unravel Data. This year, more than 44% of respondents reported they are actively employing DataOps methodologies, compared to just less than a quarter (21%) of respondents in 2022 ...
In today's digital landscape, providing a seamless customer experience (CX) has become a top priority for IT operations teams. They are increasingly turning to observability and AIOps to achieve this. However, a study conducted by ManageEngine — State of ITOM in 2023— found that organizations face several challenges while adopting both technologies ...
