October 23, 2018
Jay Botelho

For anyone that's been in a war room, there's no denying that it can be an intense place. Teams go to the war room to win. But, the ideal outcome is a solid plan or solution designed to deliver the best outcome while utilizing the least resources. What are some of the key triggers that drive IT teams into the war room and how can you prepare yourself to contribute in a positive way? ...

October 22, 2018
Mehdi Daoudi

With Black Friday and Cyber Monday just weeks away, Catchpoint has identified the top five technical items most likely to cause web or mobile shopping sites to perform poorly ...

October 19, 2018
Keith Bromley

APM is becoming more complex as the days go by. Server virtualization and cloud-based systems with containers and orchestration layers are part of this growing complexity, especially as the number of data sources increases and continues to change dynamically. To keep up with this changing environment, you will need to automate as many of your systems as possible. Open APIs can be an effective way to combat this scenario ...

October 18, 2018
Archana Kesavan

Two years ago, Amazon, Comcast, Twitter and Netflix were effectively taken off the Internet for multiple hours by a DDoS attack because they all relied on a single DNS provider. Can it happen again? ...

October 17, 2018
Phil Tee

We're seeing artificial intelligence for IT operations or "AIOps" take center stage in the IT industry. If AIOps hasn't been on your horizon yet, look closely and expect it soon. So what can we expect from automation and AIOps as it becomes more commonplace? ...

October 16, 2018
Kieran Taylor

So what will a level 5 continuous AIOps system look like and what will be the business and operational impact? Well, let's start with that word "continuous" ...

October 15, 2018

Use of artificial intelligence (AI) in digital commerce is generally considered a success, according to a survey by Gartner, Inc. About 70 percent of digital commerce organizations surveyed report that their AI projects are very or extremely successful ...

October 12, 2018

Most organizations are adopting or considering adopting machine learning due to its benefits, rather than with the intention to cut people’s jobs, according to the Voice of the Enterprise (VoTE): AI & Machine Learning – Adoption, Drivers and Stakeholders 2018 survey conducted by 451 Research ...

October 11, 2018

AI (Artificial Intelligence) and ML (Machine Learning) are the number one strategic enterprise IT investment priority in 2018 (named by 33% of enterprises), taking the top spot from container management (28%), and clearly leaving behind DevOps pipeline automation (13%), according to new EMA research ...

October 10, 2018
Kieran Taylor

Let's hop into the seat of a highly automated car (level 4) and compare it to what we can expect with more advanced AIOps systems ...

October 09, 2018
Don Boxley

Although Windows and Linux were historically viewed as competitors, modern IT advancements have ensured much needed network availability between these ecosystems for redundancy, fault tolerance, and competitive advantage. Software that offers intelligent availability enables the dynamic transfer of data and its processing to the best execution environment for any given purpose. That may be on-premises, in the cloud, in containers, in Windows, or in Linux ...

October 04, 2018

TEKsystems released the results of its 2018 Forecast Reality Check, measuring the current impact of market conditions on IT initiatives, hiring, salaries and skill needs. Here are some key results ...

October 03, 2018
Kieran Taylor

Now let's look at the level where AIOps gets really exciting – level 3. The jump in capability between level 2 and level 3 AIOps is massive ...

October 02, 2018

Retailers that have readily adopted digital technologies have experienced a 6% CAGR revenue growth over a 3-year period, while other retailers that have explored digital without a full commitment to broad implementation experienced flat growth over the same period ...

October 01, 2018
Michael Segal

As businesses look to capitalize on the benefits offered by the cloud, we've seen the rise of the DevOps practice which, in common with the cloud, offers businesses the advantages of greater agility, speed, quality and efficiency. However, achieving this agility requires end-to-end visibility based on continuous monitoring of the developed applications as part of the software development life cycle ...

September 28, 2018
Terry Critchley

I developed a Glossary, aimed at introducing topics and indicating where simple further reading can be found about the differences between CS and IT in their applicability to computing needs in today's workplace ...

September 27, 2018
Terry Critchley

I believe that in the UK and US there is a lack, nay absence, of pragmatic computing education which matches the needs of the current business world of information technology (IT) ...

September 26, 2018

Half (52%) of consumers worldwide are now using Internet of Things (IoT) devices, yet 64% of those have already encountered performance issues – according to a global survey of 10,000 consumers conducted by Dynatrace ...

September 25, 2018
Kieran Taylor

At level 2 of self-driving cars we have what's known as partial automation. While we now take partial automation in cars for granted, attaining this level to find the root-cause of problems confronting IT operations has proven more difficult ...

September 24, 2018
Keith Bromley

The financial industry is experiencing a massive wave of change over the last several years. Digital disruption has been truly disruptive to this industry. For instance, a mobile-centric world demands optimization of mobile applications and content delivery to provide the best possible customer experience. To this end, there are several ways to go about monitoring the network and its applications to collect the necessary performance data and deliver the requisite customer quality of experience ...