BigPanda’s Root Cause Analysis (RCA) capability uses Open Box Machine Learning to help organizations identify changes in infrastructure and applications that cause the majority of today’s incidents and outages. Additionally, BigPanda identifies low-level infrastructure issues that cause problems. By harnessing the power of AIOps, BigPanda is able to pinpoint the root cause of incidents and outages in real-time. The result is tangible in both revenue and SLAs, by helping IT Ops rapidly resolve incidents and outages.
IT Ops execs and service owners in most enterprises want to be able to quickly and easily report on application and service uptime and performance, IT Ops and Network Operations Center (NOC) team performance, and incidents by source, severity and other parameters. But in order to accomplish this, most IT Ops teams waste precious hours every week, wrangling with spreadsheets and general-purpose reporting tools that are hard to use and keep up to date. IT Ops teams also struggle with not having the right data, relying on the wrong data, and focusing on the wrong metrics.
Eliminate any business impact from poor customer experiences.
Ensure your employees can connect & work from anywhere.
Optimize performance across your digital service delivery chain.
Pepperdata for Amazon EMR provides automated tuning, full-stack observability, and real-time insights across all of your Spark workloads and EMR instances—all in one place. Download the datasheet to see how Pepperdata autonomously optimizes your Spark jobs and reduces Amazon EMR costs by up to 50% with no code changes.
Trusted by some of the most demanding organizations in the world, including Intel, United Airlines and Turner Broadcasting, BigPanda AIOps is the fastest, most effective and least-disruptive way to adopt AIOps. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management and unifies fragmented IT operations. Overwhelmed and understaffed IT Ops and NOC teams use BigPanda to detect, investigate and resolve IT incidents faster and more easily than ever before.
BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. The console allows them to easily see and investigate incidents, analyze their impact, determine their root cause and take action on them, as well as collaborate with other team members to simplify their resolution – all from one screen.
ManageEngine Applications Manager is an infrastructure and application performance monitoring tool that is used by thousands of DevOps admins across numerous industries. Applications Manager offers out of the box monitoring for over 150 popular servers and business applications. Established and emerging enterprises — including 9 of every 10 fortune 100 organizations—rely on our real-time IT management tools to ensure optimal performance of their IT infrastructure, including networks, servers, applications, desktops, and more.
BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle.
Featured Case Studies
Catchpoint gives Equinix a more complete picture of internet visibility into what's going on in the network, and that helps the company solve problems more quickly and communicate problems with clarity for customers. With Catchpoint, Equinix is able to identify and diagnose issues in a matter of minutes and begin to correct them before they become larger problems for end users.
KFintech provides mutual fund, global fund, investment fund, private wealth management, and other financial services. Since these services are critical, any unexpected downtime or degradation in service can have a staggering impact on business and can affect the trust of customers.
Due to the complexity of its application architecture, the IT team at Techedge faced a variety of issues, including database performance issues as a result of un-optimized SQL queries, lack of visibility, increased MTTR, and resource leakages. Check out this case study to learn how Techedge, a multinational IT services and consulting firm from Italy, optimizes global client services with Applications Manager.
TiVo’s stated objective is to proactively detect and resolve issues before its customers are impacted. But the non-stop pace of digital innovation required to support its ‘Ultimate Entertainment Experience’ mission meant that TiVo’s IT Ops team had to first solve the challenges that come with ever-increasing IT complexity.
"Without this tool our teams would waste valuable time logging into many different programs. BigPanda helped us streamline our process so that in turn we could solve issues and troubleshoot in a much more timely manner."
Through Pepperdata’s Spotlight solutions and Capacity Optimizer, the client optimized resources to ensure efficient application runtimes and achieved a reduction of Amazon EC2 instance costs by 50%. The client’s big data team was then able to run more applications without additional hardware and personnel, empowering the enterprise as a whole to focus on developing new products and solutions for its own customers.
Intercom’s mission is to strengthen the relationship between businesses and their customers through better communication. With that in mind, they began their journey towards complete observability to improve their development pipeline to be able to ship more quickly and efficiently. Learn why they turned to Honeycomb for support.
"We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them."
Due to a security breach in one of the IT management products it was using, the General Authority of Civil Aviation (GACA) in Saudi Arabia started looking for an alternative to manage the performance of its applications. Applications Manager was selected after the organization experienced powerful results during the evaluation period and saw our product as the best solution for its needs. Read more to find out how GACA resolves their app performance issues with Applications Manager.