KFintech provides mutual fund, global fund, investment fund, private wealth management, and other financial services. Since these services are critical, any unexpected downtime or degradation in service can have a staggering impact on business and can affect the trust of customers. However, given the complexity of KFintech's environment, keeping tabs on the health, availability, and performance of several applications across the application infrastructure seemed almost impossible with legacy monitoring tools that required extensive manual interventions.This case study gives you insights into how Kfintech manages to ensure uninterrupted availability and peak health of all its apps.

Due to a security breach in one of the IT management products it was using, the General Authority of Civil Aviation (GACA) in Saudi Arabia started looking for an alternative to manage the performance of its applications. Applications Manager was selected after the organization experienced powerful results during the evaluation period and saw our product as the best solution for its needs. Read more to find out how GACA resolves their app performance issues with Applications Manager.

As a leading non-bank mortgage service, the organization continually strives to optimize its solutions to deliver seamless digital experiences for its customers, clients, and investors. In its first few years, the company took a traditional on-premises approach towards its IT stack. Within weeks of evaluation, the team identified Applications Manager as a perfect fit for its requirements, as it offered real-time, contextual insight across the full stack — from infrastructure performance to end-user experience.

Due to the complexity of its application architecture, the IT team at Techedge faced a variety of issues, including database performance issues as a result of un-optimized SQL queries, lack of visibility, increased MTTR, and resource leakages. Check out this case study to learn how Techedge, a multinational IT services and consulting firm from Italy, optimizes global client services with Applications Manager.

When looking for an application performance monitoring solution, the organization evaluated several solutions, but found none met their needs — until it discovered Applications Manager. "We evaluated SolarWinds but the solution was too heavy for us, cost-wise. We came across Applications Manager while researching online and since then there have not looked back. Additionally, we have also been using other ManageEngine solutions and, needless to say, it has become a one-stop shop for all our needs now." Peterson, one of the directors of AIDcares, noted.

"To ensure our clients' satisfaction, we prioritize the seamless performance of their critical applications. That's why we sought a monitoring solution that could offer a bird's-eye view of their IT infrastructure components, including VMs, databases, and server processes. Applications Manager proved to be the perfect fit, providing real-time insights that enable us to optimize our operations and provide unparalleled service to our valued customers."

"We were using Quest Foglight previously, and it was tricky to get all the data on a single panel to observe and correlate performance trends. Applications Manager's lucid reports and legible dashboards enhanced our visibility and helped us improve the performance of our IT."

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Learn how CHCN monitors their critical healthcare applications and ensures optimal patient care.

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Samsung SDS's team came across ManageEngine Applications Manager through a web search. Once the team started to familiarize themselves with the wide range of capabilities the product possessed, Applications Manager's team was able to customize the product to meet their requirements.

Contextual insights from Applications Manager helped the team reduce the negative impact when a server or service is down, increase performance and availability, and make better decisions. "Our favorite feature is APM Insight. It gives us code-level visibility and enables us to understand if the problem is with the database or the code. Another advantage is that we are able to visualize all the data we need from a single console across our cloud and on-premises applications, and this saves us a lot of hassle," says a Senior system specialist from the firm.

"Our experience with Applications Manager's support team has been nothing short of exceptional. The team's technical and troubleshooting expertise ensured a smooth transition from Windows to Linux in a remarkably short period, and we were highly impressed with their efficiency and skills throughout the process.They have truly set the bar high and we couldn't be more satisfied with their dedication and proficiency."