APM Academy White Papers

The demands of today's digital economy have made the role of IT operations more challenging. This eBook identifies the top reasons you should consider adopting AIOps for your organization ...

In addition to demanding well-designed, intuitive websites, modern users set an exceedingly high bar for site performance and a number of shortcomings might cause a site to fail to meet those expectations ...

Success in the mobile market is not the result of luck, despite appearance. It is the fruit of careful, deliberate attention to customer needs and an application development and management strategy that enables those needs to be met. This white paper explains how companies can create five-star mobile apps and avoid making usability, functionality and performance mistakes in mobile application delivery. It outlines the obstacles that hamper the development of successful mobile apps and provides tips and strategies for implementing an analytical approach to mobile app delivery.

This eBook explains how to leverage DevOps tools and practices in a customer-centric way in order to build business value. It discusses the current challenges that most organizations face in extending DevOps innovations beyond the technical realm, identifies the gaps that companies must plug within continuous delivery chains in order to address those challenges, and explains how to make user engagement and the customer experience a prime consideration at all stages of the delivery pipeline.

Success in the mobile market is not the result of luck, despite appearance. It is the fruit of careful, deliberate attention to customer needs and an application development and management strategy that enables those needs to be met ...

Download a complimentary copy of the Gartner MQ for APM 2018 from CA Technologies.

To deliver a flawless customer experience from software, IT operations must ensure that cloud–based systems and microservices stay performant. In these dynamic environments, traditional approaches cannot scale to manage the increased volume, variety and velocity of metrics and logs. IT operations needs an open, scalable and unified way to collect, search and aggregate millions of metrics and logs across networks, infrastructure and applications.

This white paper explores the importance of SDN monitoring and examines a leading example of a solution, CA Performance Management with CA Virtual Network Assurance integration.

Microservices and containers are set to transform how organizations develop and deliver new customer offerings and applications. To realize their full potential, IT departments will also have to transform their approach to performance monitoring. This paper looks at how one human capital management company has been able to achieve end-to-end visibility of the application stack and the user experience ...

In today’s application economy, customers expect a seamless digital experience and nothing less. Now more than ever it is imperative that organizations differentiate themselves to stand out from countless competitors. As a result, investments in Digital Transformation initiatives are growing and although the benefits are clear, the road to success may not be. This study conducted by Vason Bourne on behalf of CA Technologies, highlights the importance of improving digital experience along with the challenges and benefits of Digital Transformation ...

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