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IT Central Station Product Reviews
Used to store historical data correlated with production
Detecting problems becomes easier with it
Allows us to monitor serverless services as well as Docker containers
We have it now all in a single pane of glass
Provides more visibility into applications
Provides bespoke dashboards and reports which help our business to grow
It collects and analyses information with AI
Correlates large sources of information to pinpoint a root cause
UEM can be used for user impact analysis and troubleshooting
Mean time to recover has reduced significantly during major outages
Simplified the way to monitor a medium to big environment
More accurate when working with bugs
Fast implementation giving customers instant value
Reduced incidents, as alert monitoring aids in quicker resolution of events
Capability to troubleshoot isolated customer complaints with user session feature
Ease of deployment via OneAgent is fantastic
Provides visibility on how end users utilize browsers and where they are originate from
Visibility into the application and its performance from the user to back-end services
Global overview of all app layers, including web servers
Prevents production performance issues which result in customer complaints or system downtime
Helps our customers with their digital transformation and gaining insight into their infrastructure
Service discovery with artificial intelligence automatic anomaly root cause detection
Can build complex PurePaths between the front-end and back-end databases
Automatically identifies logical architecture and transactions
Manages alerts from infrastructure, applications, and batch jobs
Used to test customer behavior on a website. The QA and test environment need improvement.
Helps DevOps find all its problems easily and analyzes performance problems
Easy to install and start using it
Automatic instrumentation of new services and technology without the need to install specific agents or modules
I am confident in the tool's scalability because it easily deals with .NET Applets
Monitoring of all internal business applications makes it easy to analyze unusual behavior
Easy to reach the root cause of problems in applications and quicker to fix them
CEM helps in reporting on defective URLs, but overall the solution is very complex
Helps me understand the customer experience, reduces the time to solve problems
We are able to correlate performance between tiers
Alerts are based on deviations from the reference metrics which are constantly collected
Valuable features include SAP Proactive monitoring, SAP Daily check and SAP configuration tracking changes.
Deployment was amazingly short and simple and installation took a few hours
Excellent autocomplete for everything in the UI
Helped identify latency issues and code bugs, but negatively affected application performance
Proactive monitoring helps minimize downtime, although requires lots of servers
Helped us reduce outage times and severity of impact
Global synthetic monitoring tracks system availability but drill-down for error detail is too involved
We use it to detect service outages. A usage agreement between CA and Microsoft would be ideal.
Setup is easy to understand and can fit into most network scenarios
lets us quickly diagnose customer problems that occurred in production
Provides valuable metrics and integrates with other systems
Gives the devs more visibility and ownership but Power User training was unhelpful
Helps me be proactive in solving a customer's problem before it even happens
CA APM (Wily) Aplication Performance Management Tool
Using the product, we can pinpoint what the exact problem is
We use it to monitor all of our Windows platforms and servers
It can give total visibility of the entire infrastructure supporting a Citrix environment
Eases cross launch between multiple tools and improved monitoring views and dashboards
Performance Management of ADF-based applications have helped organizationally, but it needs better drill down for Business Transaction Management integration
Monitors all seven layers of OSI model, giving us visibility across all hardware and all applications
It has helped us to showcase business use cases better to our clients during demos or PoCs
Facilitates sending triggered alerts through our monitoring solution and generating tickets
We have asked odd requests of support and they have always come through for us, cutting down our workload
Deep-process instrumentation helps us understand application process performance.
Whether it is the server, database, network, or application, Dynatrace provides a consistent unambiguous view of performance
It has helped us deliver better solutions to our end customers, but the company could spend more time creating brand awareness
Its AI can tell us when something is wrong, including the impacts and the root cause
Autodiscovery of service intercommunication has saved countless man hours and is dynamically updated when new services are added
It simplifies a lot of the processes of performance tuning client systems before they go live
The IT Ops game has been lifted, and silos have been broken down between traditional dev and ops
We monitor end-to-end availability of the application and deep dive PurePath analysis of real user visits
PurePath gives a lot of flexibility in identifying issues and finding the flow of execution
Provides extensive documentation and fast support
Proactive monitoring is one of the most valuable features
The time for problem resolution has been greatly reduced
I can review behaviors, trending issues, and resolve issues before they impact our clients
We got firsthand RCA as soon as we finished implementation
We use the error log management where we define the rules that constitute as an system error and/or failure
We can see which step in a transaction is causing latency, right down to the particular Java class
It eases the investigation process by creating a faster feedback loop with clients
The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time
Auto alerting and reporting on the application and the infrastructure aid us in delivering our service with greater value
Capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected
The visibility into customer systems is vital for us, gives us a lot of flexibility
It alerts to application performance dips. When restoring historical data, we reached certain limitations.
Gives us the ability to know how our application is performing in real-time
The GUI is cumbersome, and it requires a Java client
Finds issues that previously occupied people for months
Quickly showed us what part of the network was down, but UI and dashboards need improvement
Provides a complete dashboard, tells us what's going on with our application, end to end
Helps us know how the application behaves internally, drives application stability
Provides root cause analysis in real time along with user experience management
The dashboard customization based on the performance metric requirement is one of the most exciting features
We use it to discover and monitor user performance behavior
Able to pull in and merge infrastructure and application data, however the tool is not where it needs to be
Agents have low CPU overhead compared to other agent-based products we have tried
We can monitor application performance, pain points and slowdowns, to focus fixing them
Our development cycle has improved as far as the turnaround time on fixes and improvements
The triage can find the root cause for pent up issues, but it should be easier to set up
Anybody can work with CA APM, because this solution is so flexible
We monitor a lot of the performance via the application
Crash analytics specifies the code that should be checked
Streamlines monitoring multiple servers, applications, resources, and users
It helps us prioritize application performance issues
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