Featured Products
With Aternity End User Experience Monitoring (EUEM), you see exactly what your end users see on their screen, no matter what type of app or device they’re using.
The Moogsoft AIOps platform provides a critical layer of intelligence for automating your end-to-end event to resolution workflow. The data deluge is increasing exponentially, and AIOps is the only way to eliminate human fatigue and error. Moogsoft helps to increase your productivity and provide continuous service assurance across your entire business.
Zero Incident Framework (ZIF) is a pure-play AI Platform for IT Operations powered entirely by Unsupervised Pattern-based Machine Learning. ZIF enables AI-led Discovery, Monitoring, Noise Reduction, Event Correlation, Outage Predictions, and Prescriptive Remediation.
Aternity Application Performance Monitoring (APM) delivers the most complete distributed tracing in the industry, with scalable, high definition performance monitoring that easy to use and deploy, and unifies visibility across end users, infrastructure, and the cloud-native ecosystem. Get unlimited instant access to our virtual trial environment – directly from your browser, no installation required!
zDesk is the next-level Virtual Desktop Infrastructure (VDI) solution that is integrated with AI, and includes personalized implementation and support. It helps drastically reduce desktop IT costs, and enhance endpoint control and security.
Service Watch Desktop enables IT to accelerate the adoption of Microsoft 365 cloud deployments, enforce enterprise-grade security controls, and monitor the end-user digital experience of its remote workforce. Service Watch Desktop adds advanced telemetry collected from user endpoints, networks, and ISPs, giving businesses unparalleled insight and analytics into employee experiences.
Trusted by some of the most demanding organizations in the world, including Intel, United Airlines and Turner Broadcasting, BigPanda AIOps is the fastest, most effective and least-disruptive way to adopt AIOps. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management and unifies fragmented IT operations. Overwhelmed and understaffed IT Ops and NOC teams use BigPanda to detect, investigate and resolve IT incidents faster and more easily than ever before.
IT Ops execs and service owners in most enterprises want to be able to quickly and easily report on application and service uptime and performance, IT Ops and Network Operations Center (NOC) team performance, and incidents by source, severity and other parameters. But in order to accomplish this, most IT Ops teams waste precious hours every week, wrangling with spreadsheets and general-purpose reporting tools that are hard to use and keep up to date. IT Ops teams also struggle with not having the right data, relying on the wrong data, and focusing on the wrong metrics.
Digital Experience Monitoring (DEM) is a requirement in this day of never-ending cloud and network transformations. As applications have now shifted to the Cloud and Software-as-a-Service, IT leaders and network architects must ensure optimal end-user experiences across applications, networks and services. Exoprise CloudReady provides visibility and deep insight into the digital experiences across SaaS services, network transformations and cloud/app migrations.
Login Enterprise continuously tests the availability and performance of applications, virtual desktops (including cloud) and infrastructure from one or more locations. It proactively alerts on performance degradation or availability disruptions. Login Enterprise can show trends in performance allowing you to take the necessary steps to maintain an excellent end-user experience.
Featured Case Studies
Login Enterprise was implemented to pro-actively test all the IT changes automatically. The deep application testing™ capability allows for detailed, step-by-step performance testing of all crucial applications, for all Lanware’s VDI-based customers. Every change, large or small, is now tested with Login Enterprise. The implementation of Login Enterprise into Lanware’s change management process is providing a significant cost-saving, freeing up staff for other key tasks.
Using Zero Incident Framework™ (ZIF), the NY hospital experienced a 43% reduction in user tickets, a 40% reduction in cost and 99.99% uptime.
Fiserv uses Moogsoft’s collaboration and Situation Room capabilities to slash tickets by 95%. Watch the Moogsoft User Conference presentation here.
To ensure a successful migration to Office 365 and the required network transformations, Exoprise CloudReady was selected and utilized by this global manufacturer to ensure excellent employee digital experiences, high availability, and superior performance.
TiVo’s stated objective is to proactively detect and resolve issues before its customers are impacted. But the non-stop pace of digital innovation required to support its ‘Ultimate Entertainment Experience’ mission meant that TiVo’s IT Ops team had to first solve the challenges that come with ever-increasing IT complexity.