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Upcoming Webinars

May 2023 Product Launch: Learn about Catchpoint's New Capabilities
May 31, 2023
Automox Live Weekly Demo
May 31, 2023
Preventing Outages: Map Your Internet Stack
June 14, 2023
Preventing Outages: Implement an Internet Performance Monitoring Plan
August 23, 2023

On-Demand Webinars

Automox Virtual Summit 2023
Puzzled by Patching: Solve Endpoint Pains On-Demand
Perfecting the Customer & Employee Digital Experience with TMNAS
Maximize Your Savings: The Journey from On-Premise Hadoop to Amazon EMR
Gaining App-Centric Visibility Into Your IT Infrastructure

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White Papers

State of ITOM in 2023
Revolutionize Your Cloud-Native Deployments with CloudFabrix using Kubernetes and OpenTelemetry
OpenTelemetry 101: A Non-Technical Guide to Starting Your Open Observability Journey
The 2023 State of IT Operations Report
Transitioning from APM Tools to Honeycomb

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Featured Video

Kafka Monitoring Capabilities for Mission-Critical Streaming Apps - Pepperdata Streaming Spotlight

Featured Products

Capacity Optimizer

In cloud environments, autoscaling provides the elasticity that you need for your big data workloads, but it often leads to uncontrolled costs. With Pepperdata’s Capacity Optimizer, you can relax with the peace of mind that your clusters are operating at the highest levels of resource and cost efficiency.

ManageEngine Applications Manager

ManageEngine Applications Manager is an infrastructure and application performance monitoring tool that is used by thousands of DevOps admins across numerous industries. Applications Manager offers out of the box monitoring for over 150 popular servers and business applications. Established and emerging enterprises—including 9 of every 10 fortune 100 organizations—rely on our real-time IT management tools to ensure optimal performance of their IT infrastructure, including networks, servers, applications, desktops, and more.

BigPanda Automatic Incident Triage

BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle.

BigPanda Incident 360

BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. The console allows them to easily see and investigate incidents, analyze their impact, determine their root cause and take action on them, as well as collaborate with other team members to simplify their resolution – all from one screen.

BigPanda Root Cause Analysis

BigPanda’s Root Cause Analysis (RCA) capability uses Open Box Machine Learning to help organizations identify changes in infrastructure and applications that cause the majority of today’s incidents and outages. Additionally, BigPanda identifies low-level infrastructure issues that cause problems. By harnessing the power of AIOps, BigPanda is able to pinpoint the root cause of incidents and outages in real-time. The result is tangible in both revenue and SLAs, by helping IT Ops rapidly resolve incidents and outages.

BigPanda Unified Analytics - IT Ops Reporting

IT Ops execs and service owners in most enterprises want to be able to quickly and easily report on application and service uptime and performance, IT Ops and Network Operations Center (NOC) team performance, and incidents by source, severity and other parameters. But in order to accomplish this, most IT Ops teams waste precious hours every week, wrangling with spreadsheets and general-purpose reporting tools that are hard to use and keep up to date. IT Ops teams also struggle with not having the right data, relying on the wrong data, and focusing on the wrong metrics.

BigPanda Autonomous Operations Platform

Trusted by some of the most demanding organizations in the world, including Intel, United Airlines and Turner Broadcasting, BigPanda AIOps is the fastest, most effective and least-disruptive way to adopt AIOps. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management and unifies fragmented IT operations. Overwhelmed and understaffed IT Ops and NOC teams use BigPanda to detect, investigate and resolve IT incidents faster and more easily than ever before.

Catchpoint Customer Experience

Eliminate any business impact from poor customer experiences.

Catchpoint Network Experience

Optimize performance across your digital service delivery chain.

Catchpoint Website Experience

Fix web performance issues before they impact revenue.

Featured Case Studies

AIDcares achieves unparalleled visibility with Applications Manager

When looking for an application performance monitoring solution, the organization evaluated several solutions, but found none met their needs — until it discovered Applications Manager. "We evaluated SolarWinds but the solution was too heavy for us, cost-wise. We came across Applications Manager while researching online and since then there have not looked back. Additionally, we have also been using other ManageEngine solutions and, needless to say, it has become a one-stop shop for all our needs now." Peterson, one of the directors of AIDcares, noted.

Applications Manager helps GACA achieve full-stack observability on its road to fulfilling Saudi Vision 2030

Due to a security breach in one of the IT management products it was using, the General Authority of Civil Aviation (GACA) in Saudi Arabia started looking for an alternative to manage the performance of its applications. Applications Manager was selected after the organization experienced powerful results during the evaluation period and saw our product as the best solution for its needs. Read more to find out how GACA resolves their app performance issues with Applications Manager.

Techedge optimizes global client services with Applications Manager

Due to the complexity of its application architecture, the IT team at Techedge faced a variety of issues, including database performance issues as a result of un-optimized SQL queries, lack of visibility, increased MTTR, and resource leakages. Check out this case study to learn how Techedge, a multinational IT services and consulting firm from Italy, optimizes global client services with Applications Manager.

Samsung SDS boosts operational efficiency with Applications Manager, reducing MTTR by 60%

Samsung SDS's team came across ManageEngine Applications Manager through a web search. Once the team started to familiarize themselves with the wide range of capabilities the product possessed, Applications Manager's team was able to customize the product to meet their requirements.

SAP uses Catchpoint for Swift Incident Detection and Excellent Customer Experience

"We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them."

How BigPanda Unified Fragmented Teams and Tools Across IT Ops and DevOps

"Without this tool our teams would waste valuable time logging into many different programs. BigPanda helped us streamline our process so that in turn we could solve issues and troubleshoot in a much more timely manner."

Leading multinational engineering service organization achieves 24/7 visibility with Applications Manager!

Contextual insights from Applications Manager helped the team reduce the negative impact when a server or service is down, increase performance and availability, and make better decisions. "Our favorite feature is APM Insight. It gives us code-level visibility and enables us to understand if the problem is with the database or the code. Another advantage is that we are able to visualize all the data we need from a single console across our cloud and on-premises applications, and this saves us a lot of hassle," says a Senior system specialist from the firm.

Pepperdata Boosts 3D Design Software Enterprise’s Amazon Performance, Cuts Costs

Through Pepperdata’s Spotlight solutions and Capacity Optimizer, the client optimized resources to ensure efficient application runtimes and achieved a reduction of Amazon EC2 instance costs by 50%. The client’s big data team was then able to run more applications without additional hardware and personnel, empowering the enterprise as a whole to focus on developing new products and solutions for its own customers.

Intercom Accelerates Developer Productivity with Observability and Distributed Tracing

Intercom’s mission is to strengthen the relationship between businesses and their customers through better communication. With that in mind, they began their journey towards complete observability to improve their development pipeline to be able to ship more quickly and efficiently. Learn why they turned to Honeycomb for support.

How Equinix Delivers Flawless Digital Services using Catchpoint

Catchpoint gives Equinix a more complete picture of internet visibility into what's going on in the network, and that helps the company solve problems more quickly and communicate problems with clarity for customers. With Catchpoint, Equinix is able to identify and diagnose issues in a matter of minutes and begin to correct them before they become larger problems for end users.

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