September 02, 2015
Dennis Drogseth

In Part 3 of a three-part series on change management, I’ll look at how the technologies for service modeling, automation, visualization, and self-service are evolving to address the more dynamic demands of trends such as cloud, agile, and mobile ...

September 01, 2015
Pete Waterhouse

With the inevitable zombie apocalypse, having the right strategies to combat the plague will be essential. Turns out that trouble-shooting application performance isn’t much different. As any good zombie fighter will tell you, in a pandemic that threatens to consume all humanity, it’ll be important to find the first person infected – called “patient zero”. Knowing that sucker's history can help determine how and when the infection started, and with a bit of luck, a way to stop it. You might scoff, but there are many parallels between this and the way we manage application performance. Ok, perhaps not on a World War Z scale, but still troublesome enough to bite your business where it hurts most ...

August 31, 2015

In Part 3 of a three-part interview, AppDynamics talks about Unified Monitoring, analytics and the AppDynamics Summer 15 release ...

August 28, 2015

In Part 2 of a three-part interview, AppDynamics talks about Application Performance Management for cloud and mobile ...

August 27, 2015

In Part 1 of a three-part interview, AppDynamics talks about Application Performance Management, monitoring and the 2015 APM Tools Survey, conducted by Enterprise Management Associates (EMA) ...

August 26, 2015
Nicolas Robbe

For the business, application performance is only relevant if it correlates to meaningful user experiences and conversion metrics. The most common challenge hindering companies from realizing the full promise of application performance solutions has been the lack of a common language, and business-relevant metrics to measure monitor and set targets for customer experiences. The organizational divisions that separate development, IT operations and business teams have led to varied and disparate perspectives on end-user experience, how performance impacts business, and the level of investments needed to consistently excel. To really move beyond the traditional APM mindset, where performance is seen as a technical problem, marketing and business leaders across global industries are in need of new approach to monitoring. An approach that starts and end with the user experience ...

August 25, 2015
Dennis Drogseth

This is Part 2 of a three-part series on change management. In this blog, I’ll look at what it takes to make change management initiatives succeed — including metrics and requirements, best practice concerns, and some of the more common pitfalls ...

August 19, 2015
Dennis Drogseth

This is the first of a three-part series on change management. In this blog, I’ll try to answer the question, “What is change management?” from both a process and a benefits (or use-case) perspective ...

August 18, 2015
Gary Kaiser

Application-Aware Network Performance Management (AA NPM) solutions tout benefits from capabilities embedded in such themes as "User Experience," "Application Performance," or "Business Impact" – with enticing dashboards and lots of metrics and graphs to grab attention. In this blog, I'll outline four of the more significant broken AA NPM promises ...

August 17, 2015
Dennis Rietvink

ITSM is a modern approach to planning, implementing and managing IT services of an agile, service-oriented organization. The practice is business, rather than technology-centered. IT services add the most value when they are in complete alignment with the needs of an organization. Otherwise, they impede a company's ability to react to market changes, put a strain on the budget, and, ultimately, result in dissatisfied customers and lost business opportunities. Four key solutions that help deliver ITSM benefits include the following ...

August 13, 2015
Kent Alstad

Since HTTP 1.1 was introduced 17 years ago, the Internet has evolved. This evolution introduced many changes, among them the development and delivery of rich content to users. These improvements enhanced the online experience, but did come at a cost, and the currency was performance – performance challenges that HTTP 1.1 was never designed to handle. In February 2015 the Internet Engineering Task Force (IETF), who develops and promotes voluntary Internet standards, released a new HTTP/2 version to cope with those challenges and to adapt to the evolution that internet content has undergone. Here's what you need to know about the challenges HTTP 1.1 faced and the improvements that HTTP/2 has introduced ...

August 12, 2015
Tim Zonca

DevOps practices enable organizations to move faster without sacrificing reliability and stability, according to the Puppet Labs 2015 State of DevOps Report. The report shows that high-performing IT organizations are more agile: They deploy 30 times more frequently and 200 times faster than their lower-performing peers. They are also more reliable: They have 60 percent fewer service disruptions due to change failures, and recover 168 times faster when they do experience failure ...

August 10, 2015
Tracy Corbo

EMA estimates that enterprise customers with cloud-based deployments are running an average of 20% of their workloads over public and/or private cloud. The problem is that cloud deployments often experience performance issues. Since traditional testing methods do not always catch these issues prior to deployment, optimization has become a requirement ...

August 06, 2015
Kalyan Ramanathan

In a recent interview, an IT operations director told us, “We frankly have too many tools, and many of them weren’t performing to our expectations.” If you are an enterprise ops leader managing complex applications, you can probably relate to that statement. At AppDynamics, we call this “Franken-monitoring,” a situation characterized by many, usually too many, siloed tools — for application, server, database, end-user client, etc. — that provide varying levels of disparate visibility into IT applications. We commissioned analyst firm Enterprise Management Associates (EMA) to get to the bottom of this. In the 2015 APM Tools Survey, EMA found that a majority of surveyed enterprises have 11 or more commercial tools in their arsenal to manage application performance ...

August 04, 2015
Dirk Paessler

Monitoring comes in many, many forms today: application, networking, infrastructure, data center, performance, virtual and now cloud. These terms pop up, often without distinction or acknowledgement that this new type of monitoring is not really new at all, but is rather a rehash of a much older “flavor” of monitoring. The explosion of terms to describe monitoring has more to do with the number of monitoring vendors, and more to the point, those vendors’ marketing departments, than it does with new forms of monitoring emerging ...

August 03, 2015
Shamus McGillicuddy

Enterprise Management Associates (EMA) has discovered that application performance data is extremely valuable when enterprises apply big data analytics to IT monitoring data, and it might be helping in the area where you least expect – Infrastructure capacity planning ...

July 31, 2015

John Jeremiah, Technology Evangelist for HP's Software Research Group, outlines the future of application development ...

July 30, 2015

John Jeremiah, Technology Evangelist for HP's Software Research Group, talks about DevOps ...

July 29, 2015

John Jeremiah, Technology Evangelist for HP's Software Research Group, talks about how to succeed in the current app development environment ...

July 28, 2015
Kent Alstad

We live in a world where we expect instant gratification, especially when it comes to the quality of our internet experience. From the ability to have 24/7 access to our financial accounts, “one-click” shopping on eCommerce sites, and of course, searching for answers to the boundless array of questions we have on a daily basis. However, as quickly as we can access this information right at our fingertips, there is a slight speed bump in doing so. Believe it or not – you aren’t being impatient. The Internet is getting slower and just about everyone is noticing ...

The BSM Blog

August 19, 2015
Dennis Drogseth
EMA
August 05, 2015
Terry Critchley
Author of "High Availability IT Services"
August 03, 2015
Shamus McGillicuddy
EMA
July 17, 2015
Terry Critchley
Author of "High Availability IT Services"

Vendor Forum

September 01, 2015
Pete Waterhouse
CA Technologies
August 26, 2015
Nicolas Robbe
Dynatrace
August 20, 2015
Julia Lim
Circonus
August 18, 2015
Gary Kaiser
Dynatrace
August 17, 2015
Dennis Rietvink
Savision
August 14, 2015
Dave Gibson
Reveille Software
August 13, 2015
Kent Alstad
Radware
August 12, 2015
Tim Zonca
Puppet Labs
August 11, 2015
Peter Kacandes
AppDynamics
August 07, 2015
Joel Dolisy
SolarWinds
August 06, 2015
Kalyan Ramanathan
AppDynamics