Almost three-fourths (70%) of companies forget about documenting changes, up from 57% last year, according to Netwrix Corporation's 2015 State of IT Changes Survey, covering 700 IT professionals across over 40 industries.
In addition, the number of large enterprises that make undocumented changes has increased by 20% to 66%.
Undocumented changes pose a hidden threat to business continuity and the integrity of sensitive data. The survey shows that 67% of companies suffer from service downtime due to unauthorized or incorrect changes to system configurations, while the worst offenders are again enterprises in 73% of cases.
The report states: "Incorrect or unauthorized changes to system configurations can impact sustainability of business processes and cause IT services to stop. The majority of IT pros admit that they still are not able to control sustainable performance of their IT systems and continue to make changes that were a root cause of system downtime; the share has even increased throughout the year."
Despite the fact that companies still have shortcomings in their change management policies, the overall results of 2015 show a positive trend. More organizations have changed their approach to changes and have made some effort to establish auditing processes to achieve visibility into their IT infrastructures.
Key survey findings:
■ 80% of organizations surveyed continue to claim they document changes; however, the number of companies that make undocumented changes has grown throughout the year and reached 70%. The frequency of those changes has also increased.
■ 58% of small companies surveyed have started to track changes despite the lack of change management controls, against 30% last year.
■ Change auditing technology continues to capture the market, as 52% of organizations surveyed have established change auditing controls, compared to 38% last year. Today, 75% of enterprises surveyed (52% in 2014) have established change auditing processes to monitor their IT infrastructures.
■ Organizations opt for several methods of change auditing at once. 60% of SMBs surveyed traditionally choose manual monitoring of native logs, whereas 65% of enterprises deploy automated auditing solutions.
The Latest
The use of hybrid multicloud models is forecasted to double over the next one to three years as IT decision makers are facing new pressures to modernize IT infrastructures because of drivers like AI, security, and sustainability, according to the Enterprise Cloud Index (ECI) report from Nutanix ...
Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...
While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...
In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
