ManageEngine announced the launch of Endpoint Central MSP Cloud, which brings the advantages of the cloud’s scalability, flexibility, and efficiency to the remote monitoring and management (RMM) of endpoints for managed service providers (MSPs).
The launch also completes the first stage of the company’s vision for a unified platform for MSPs.
MSPs need a holistic solution for remotely monitoring and managing clients' desktops, servers, laptops and mobile devices from a central location. However, on-premises solutions come with scalability constraints and increased upfront expenses, hampering business growth. Shifting to a cloud solution offers MSPs the flexibility to scale up their resources as needed, ensuring IT costs align with their actual needs.
"This cloud release enables service providers to focus on addressing their clients' IT challenges and growing their businesses without the worry of operational complexities," said Mathivanan Venkatachalam, vice president of ManageEngine. "Endpoint Central MSP Cloud delivers RMM capabilities for endpoints, enabling MSPs to automate everyday management and security tasks and allowing them to be available to help clients with their real-time requirements."
Highlights of Endpoint Central MSP Cloud include:
- Extensive support for devices and operating systems.
- A single agent for a wide range of capabilities across device management, security and compliance.
- Integral remote access and troubleshooting without the need for additional setup or agents.
- Extensive third-party patch automation across varied device types and environments.
- Strong third-party integrations and a vast API ecosystem to promote interoperability with MSPs’ existing technology stacks.
"With Endpoint Central MSP, ManageEngine has enabled us to manage multiple customers and their numerous endpoints with only a small IT team," said Per Bendixen, senior IT consultant at RelateIT. "And as our company continues to expand, we’re eager to further streamline our operations with Endpoint Central MSP Cloud."
In today's digital-first business environment, MSPs build their own tech stack consisting of a range of specialized tools from various vendors to effectively manage, maintain and secure their clients' IT infrastructures, and to optimize and run their own operations. This not only increases the total cost of ownership, but also the complexity, forcing MSPs to juggle between multiple tools and bear with weak integrations.
"We have built a diverse ecosystem of solutions catering to the varied needs of MSPs, including for identity and access management, RMM and professional service automation, and we plan on bringing all of them to the cloud," said Venkatachalam. "With this release, we are on the brink of delivering a single cloud platform that will enable these solutions to work together seamlessly, eliminating integration headaches and empowering MSPs to maximize their revenues with minimal effort and investment."
Endpoint Central MSP Cloud is available immediately. Pricing starts at $2 per device, per month.
A free, one-year license to manage 250 devices is available. The free license offer extends to customers who migrate from the on-premises version of Endpoint Central MSP.
The Latest
The use of hybrid multicloud models is forecasted to double over the next one to three years as IT decision makers are facing new pressures to modernize IT infrastructures because of drivers like AI, security, and sustainability, according to the Enterprise Cloud Index (ECI) report from Nutanix ...
Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...
While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...
In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
