Paessler Introduces New Mobile Apps
April 16, 2014
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Paessler AG announced the availability of three new and/or updated mobile applications to support the company's PRTG Network Monitor product.

PRTG for Android and PRTG for iOS, both equipped with newly advanced and more convenient features, give IT professionals the ability to interact with PRTG Network Monitor from their Android and Apple mobile devices.

Furthermore, the new PRTG Mobile Probe for Android offers visibility into critical performance factors for an enterprise's mobile network.

For Blackberry and Windows Phone users, two additional apps for PRTG Network Monitor are currently in test phase. Beta versions of the apps are available for download at the Blackberry and Windows Phone stores.

"Our developments mark a milestone in the mobile space and set us apart from other offerings in the market," said Dirk Paessler, founder and CEO of Paessler AG. "The new apps allow our customers a much higher degree of mobility in their daily work. They are an ideal platform for future expansion, and for constant observation of any enterprise's IT infrastructure."

PRTG for iOS: For Apple users, Paessler has completely rewritten the PRTG for iOS app, giving IT administrators even greater access to network monitoring data. The app offers graphs and overview maps, provides insight into PRTG logs, and allows the user to acknowledge alarms or pause monitoring as desired.

Under iOS 7, the app periodically checks the PRTG server in the background and displays new alarms immediately, rather than indirectly via email or SMS, for greater ease-of-use. A click on the alarm shows the affected sensor along with important details such as when the alarm started, associated messages, correlated graph views, and other devices that are affected.

PRTG for Android: For Android users, the PRTG for Android app offers a redesigned user interface and new features. For example, the app supports the new PRTG ticketing system that replaced the "To Do" feature; administrators now not only receive alerts about alarms, warnings, unusual values, but also about new tickets directly to the mobile device.

A new "dashboard" view for tablets and Android TV shows the global sensor status in a special close-up. With this view, the state of the IT infrastructure can be displayed on a monitor or in the IT support office. To make it even easier to register in the app, users can simply scan a QR code only once on the corresponding user account page in the PRTG Web interface. After doing so, the user is registered with the app and has mobile access without complicated typing of IP addresses, passwords or user names.

PRTG Mobile Probe for Android: Also available is the new PRTG Mobile Probe for Android, giving administrators powerful insight into network performance from a mobile point of view. The probe performs monitoring processes and sends the results to the central installation-the PRTG core server.

PRTG Mobile Probe for Android complements the existing local probe and remote probes and provides a new perspective on the network. Once installed on a mobile device, the probe connects to the network via wireless hot spot. It collects monitoring information, for example, to ping requests or loading times of websites. If the device supports this functionality, users can monitor environment parameters such as temperature, air pressure and humidity, as well as determine its own battery level and GPS location.

Windows Phone App in Beta: Paessler's Windows Phone app, now available for beta testing, integrates the mobile Web interface of PRTG and provides easy access to the PRTG core server. Based on the new Windows tile design, the app has its own "Live Tile" which shows the global status of all sensors directly on the home screen. With the app, administrators are able to view monitoring data and tickets, confirm alarms, and pause or resume monitoring.

PRTG for Blackberry App: The PRTG for Blackberry app, the newest member of our PRTG mobile family, is also available for beta testing. The app brings the power of PRTG's web interface to your BlackBerry device, offering a detailed view of all your monitoring objects like probes, groups, devices, sensors, and channels of all your PRTG instances. Furthermore, there are enhanced notification settings to optionally alert you if PRTG detects issues in your network. If you access PRTG with the app, the monitoring interface adjusts to your BlackBerry's display.

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