What's Ahead for the Software Testing Industry in 2018?
January 12, 2018

Sven Hammar
Apica

Share this

As we enter 2018, businesses are busy anticipating what the new year will bring in terms of industry developments, growing trends, and hidden surprises. In 2017, the increased use of automation within testing teams (where Agile development boosted speed of release), led to QA becoming much more embedded within development teams than would have been the case a few years ago. As a result, proper software testing and monitoring assumes ever greater importance.

The natural question is – what next? Here are some of the changes we believe will happen within our industry in 2018:

AI Breakthroughs Will Begin

Organizations will make breakthroughs with machine learning and artificial intelligence in 2018, especially when it comes to using this technology to get a better understanding of their collected data.

Often, it's hard to see the physical manifestation of wider concepts like AI, but in our space, physical objects – “intelligent things” – fill that gap. Previously, IoT devices sent data for limited onward processing; now, machine learning means devices are capable of transforming that same data into actionable insight. Realtime feedback will change the behavior of our IoT devices for good.

Focus on Quality, Security and Resilience

Businesses will need to address the overall quality of their services as the competitive landscape evens out

Given the high level of major outages in 2017, it is evident that the industry has not been moving fast enough to address the explosive growth of the IoT and API economy. There are organizations that are leading the way and achieving great things in both testing and monitoring; however, most are still disproportionally focusing on speed rather than quality, security and resilience.

Looking into 2018, businesses will need to address the overall quality of their services as the competitive landscape evens out. This will result in a refocus on the monitoring of the customer experience and the need for extensive end-to-end testing, embedded within the delivery lifecycle.

Services Will be a Key Differentiator

In 2018, services will become more of the differentiating factor, as capabilities become more similar. Differentiation of services will come down to availability, ease of use and consistency of a quality experience.

The increased reliance on IoT devices, their data and their management will also drive the need for high availability of the API services that these devices will talk to. Monitoring the availability of these APIs will be the critical factor in ensuring that business can continue to run (especially in the manufacturing space), and that business intelligence data can be trusted by decision makers.

Customer Experience Will Become More Important Than Ever

Software testing and monitoring has historically been the realm of the IT team, be that the development teams for testing, or operations on the monitoring side.

In 2018, the digital transformation drive is underway in most enterprises, combined with the explosion of IoT devices and the data processing that derives from them. This will draw the focus onto both the quality of the application and the overall customer experience.

Consequently, both testing and monitoring should be of significant interest to the Chief Operating Officer and the Chief Marketing Officer within organizations, resulting in more rounded testing with team members coming from different parts of the business. That's a potential step change in the type of testing that would be carried out, as well as in the visibility within the business of monitoring results and testing success.

The Way We Validate Results Will Change

2018 will see the adoption of AI, in the form of machine learning, by major software vendors who will be embedding it within their core applications. This machine learning will also become a standard platform for data analytics for new development initiatives. The IoT market will take greatest advantage from this adoption, as the volume of data needing analysis grows exponentially.

This is going to challenge the testing community as new ways of testing and validating the results from AI need to be identified and embedded within the development lifecycle.

Sven Hammar is Chief Strategy Officer and Founder of Apica
Share this

The Latest

April 24, 2018

Managing emerging technologies such as Cloud, microservices and containers and SDx are driving organizations to redefine their IT monitoring strategies, according to a new study titled 17 Areas Shaping the Information Technology Operations Market in 2018 from Digital Enterprise Journal (DEJ) ...

April 23, 2018

Balancing digital innovation with security is critical to helping businesses deliver strong digital experiences, influencing factors such maintaining a competitive edge, customer satisfaction, customer trust, and risk mitigation. But some businesses struggle to meet that balance according to new data ...

April 19, 2018

In the course of researching, documenting and advising on user experience management needs and directions for more than a decade, I've found myself waging a quiet (and sometimes not so quiet) war with several industry assumptions. Chief among these is the notion that user experience management (UEM) is purely a subset of application performance management (APM). This APM-centricity misses some of UEM's most critical value points, and in a basic sense fails to recognize what UEM is truly about ...

April 18, 2018

We now live in the kind of connected world where established businesses that are not evolving digitally are in jeopardy of becoming extinct. New research shows companies are preparing to make digital transformation a priority in the near future. However most of them have a long way to go before achieving any kind of mastery over the multiple disciples required to effectively innovate ...

April 17, 2018

IT Transformation can result in bottom-line benefits that drive business differentiation, innovation and growth, according to new research conducted by Enterprise Strategy Group (ESG) ...

April 16, 2018

While regulatory compliance is an important activity for medium to large businesses, easy and cost-effective solutions can be difficult to find. Network visibility is an often overlooked, but critically important, activity that can help lower costs and make life easier for IT personnel that are responsible for these regulatory compliance solutions ...

April 12, 2018

This is the third in a series of three blogs directed at recent EMA research on the digital war room. In this blog, we'll look at three areas that have emerged in a spotlight in and of themselves — as signs of changing times — let alone as they may impact digital war room decision making. They are the growing focus on development and agile/DevOps; the impacts of cloud; and the growing need for security and operations (SecOps) to team more effectively ...

April 11, 2018

As we've seen, hardware is at the root of a large proportion of data center outages, and the costs and consequences are often exacerbated when VMs are affected. The best answer, therefore, is for IT pros to get back to basics ...

April 10, 2018

Risk is relative. The Peltzman Effect describes how humans change behavior when risk factors are reduced. They often act more recklessly and drive risk right back up. The phenomenon is recognized by many economists, its effects have been studied in the field of medicine, and I'd argue it is at the root of an interesting trend in IT — namely the increasing cost of downtime despite our more reliable virtualized environments ...

April 09, 2018

How do enterprises prepare for the future that our Cloud Vision 2020 survey forecasts? I see three immediate takeaways to focus on ...