The perception of IT has undergone a remarkable transformation in recent years. What was once viewed primarily as a cost center has transformed into a pivotal force driving business innovation and market leadership ... As someone who has witnessed and helped drive this evolution, it's become clear to me that the most successful organizations share a common thread: they've mastered the art of leveraging IT advancements to achieve measurable business outcomes ...

Imagine a future where software, once a complex obstacle, becomes a natural extension of daily workflow — an intuitive, seamless experience that maximizes productivity and efficiency. This future is no longer a distant vision but a reality being crafted by the transformative power of Artificial Intelligence ...

New research from ServiceNow and ThoughtLab reveals that less than 30% of banks feel their transformation efforts are meeting evolving customer digital needs. Additionally, 52% say they must revamp their strategy to counter competition from outside the sector. Adapting to these challenges isn't just about staying competitive — it's about staying in business ...

Technical debt is a pressing issue for many organizations, stifling innovation and leading to costly inefficiencies ... Despite these challenges, 90% of IT leaders are planning to boost their spending on emerging technologies like AI in 2025 ... As budget season approaches, it's important for IT leaders to address technical debt to ensure that their 2025 budgets are allocated effectively and support successful technology adoption ...

The growing adoption of efficiency-boosting technologies like artificial intelligence (AI) and machine learning (ML) helps counteract staffing shortages, rising labor costs, and talent gaps, while giving employees more time to focus on strategic projects. This trend is especially evident in the government contracting sector, where 34% of GovCon leaders rank AI and ML in their top three technology investment priorities for 2024 ...

The increased importance of technology often means CIOs have an expanded mandate. They need to work to meet the role's operational responsibilities while also creating advantage by driving business outcomes. Tech leaders surveyed selected the following as their organization's top priorities for this year ...