Mobile

November 22, 2022

Most (85%) consumers shop online or via a mobile app, with 59% using these digital channels as their primary holiday shopping channel, according to the Black Friday Consumer Report from Perforce Software. As brands head into a highly profitable time of year, starting with Black Friday and Cyber Monday, it's imperative development teams prepare for peak traffic, optimal channel performance, and seamless user experiences to retain and attract shoppers ...

September 13, 2021

Let's explore a few of the most prominent app success indicators and how app engineers can shift their development strategy to better meet the needs of today's app users ...

July 28, 2021

Business leaders are in the unique position of having immediate access to huge amounts of data in today's smartphone and laptop-dominated world. They are also under pressure to make data-driven decisions and mobile business intelligence can one of the most valuable decision making tools in their arsenal ...

March 17, 2021

Traditional websites are simply not designed to handle hundreds of thousands of shoppers simultaneously. Whether one person is in the checkout or 150,000, shoppers should have a good buying experience. Headless PWAs are the answer ...

December 15, 2020

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2021. Part 4 covers logs, mobile APM and more ...

October 21, 2020

Mobile commerce offers several benefits for retailers. But all this potential can only be fully realized if retailers can manage the associated challenges that mobile commerce introduces. Anyone involved in the development, operation or troubleshooting of a mobile shopping app needs to be aware of the three following technical obstacles and plan accordingly ...

May 23, 2019

The first word in APM technology is "Application" ... yet for mobile, apps are entirely different. As the mobile app ecosystem is evolving and expanding from pure entertainment to more utilitarian uses, there's a rising need for the next generation of APM technology to stay ahead of the issues that can cause apps to fail ...

October 22, 2018

With Black Friday and Cyber Monday just weeks away, Catchpoint has identified the top five technical items most likely to cause web or mobile shopping sites to perform poorly ...

February 09, 2018

Mobile app performance is still a significant issue. In a new report from PacketZoom, The Effect of Mobile Network Performance on Mobile App Users, 66% of consumers said reliable mobile app performance is "very important" — second only to mobile app security ...

December 20, 2017

Industry experts offer predictions on how APM and related technologies will evolve and impact business in 2018. Part 3 covers APM and monitoring ...

August 29, 2017

While business investments in smartphones and tablets are growing in some cases, the vast majority of employees still use laptops and desktops as their primary work device, and organizations aren’t planning to shift investments away from traditional PCs in the foreseeable future, according to a new study by Spiceworks ...

August 17, 2017

The Netherlands shows the fastest response time for mobile apps, followed by the United Kingdom, France and Taiwan, according to PacketZoom's Q2 Mobile Observatory and Benchmarks Report. The United States was ranked 13th among leading countries, with an average response time of 458 milliseconds, only slightly better than the global average of 438 milliseconds ...

July 17, 2017
Mobile devices account for more than 60 percent of all digital minutes in all 9 markets profiled in comScore's report: Mobile’s Hierarchy of Needs ...
January 26, 2017

Optimizing the end-user experience has many dimensions to it, and one key element of them is ensuring that any issues from password reset, to application access, to support for multiple endpoints by a single user are all addressed without your users feeling that they’re queuing up at the Department of Motor Vehicles. This blog leverages EMA research to examine how a truly efficient service desk can make itself all the more effective by becoming more transparent, less verbally visible, and yet ultimately far more end-user empowering ...

January 19, 2017

The correlation between mobile app crashes and increasing churn rates (or declining user retention) has long been suspected. In the report, titled Crash and Churn, Apteligent set out to understand the impact of per user crash rate on churn ...

December 30, 2016

Gartner revealed its top predictions for 2017 and beyond, examining three fundamental effects of continued digital innovation: experience and engagement, business innovation, and the secondary effects that result from increased digital capabilities ...

October 27, 2016

In our most recent report, Apteligent uncovered that a surprisingly high number of crashes among iOS and Android apps are caused through interactions with cloud services. One of the most impactful pieces of information to come from this report was that 20 percent of mobile app crashes are correlated with a network issue ...

October 07, 2016

With the convergence of devices, bots, things and people, organizations will need to master two dimensions of mobility, according to Gartner. CIOs and IT leaders will need to excel at mainstream mobility and to prepare for the post-app era ...

August 03, 2016

In July 2016, the world of gaming was taken over by a new phenomenon – Pokémon Go. With popularity comes scale, and with scale comes an overload of requests to the gaming servers. Here is my list of probable solutions Pokémon Go could employ to improve the experience for their users and avid fans ...

May 11, 2016

A recent enterprise mobility survey noted that respondents executing business mobility average two to three times the ROI over surveyed organizations that have not undertaken business mobility initiatives [and only run business apps on desktops or physical devices], according to the The Mobile Playbook, 3rd Annual Edition produced by EndUserExperience2Day ...

March 09, 2016

The biggest cause of frustration when addressing workforce productivity issues is determining the source of a performance issue, according to Aternity's 2016 Business Transformation & User Experience Trends Survey ...

January 28, 2016

Nearly one out of every three businesses (32%) become aware of most application performance issues from their end users, according to the ManageEngine Application Performance Monitoring Survey 2015 ...

January 26, 2016

Companies are beginning the business mobility transformation — transitioning from the client-server era to the mobile-cloud era — shifting at least one core business process to the mobile paradigm, according to the VMware 2015 State of Business Mobility Report ...

January 22, 2016

Crittercism's new report, Extending the Mobile Enterprise, outlines practices for building effective and profitable m-commerce applications ...

January 21, 2016

Although half of all online travel bookings in the US are expected to occur via mobile device in 2016, 76% of the industry’s top 100 sites are slow to load, paralyzed by third-party scripts and trackers, and image-heavy, according to Radware's study titled 2015 State of the Union: Mobile Performance of the Top Travel Industry Sites: Do Your Customers Want To Take A Vacation From Your Slow Site?

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