IT Culture

November 29, 2021

In a world where constant change is becoming routine, Gartner said that infrastructure and operations (I&O) leaders must shift their traditional focus from efficiency to one of adaptive resilience. I&O leaders must re-imagine how they manage their talent, their platforms and operations, if they want to dynamically and quickly exploit new opportunities ...

November 09, 2021

Everyone laments technical debt like it were a high-interest credit card. But just like how your CFO uses debt as capital for the business, the intelligent Product Manager knows that technical debt can help finance your path to market if you know how to manage it well ...

October 06, 2021

The role of the CIO is evolving with an increased focus on unlocking customer connections through service innovation, according to the 2021 Global CIO Survey. The study reveals the shift in the role of the CIO with the majority of CIO respondents stating innovation, operational efficiency, and customer experience as their top priorities ...

September 21, 2021

After a year of unprecedented challenges and change, tech pros responding to this year’s survey, IT Pro Day 2021 survey: Bring IT On from SolarWinds, report a positive perception of their roles and say they look forward to what lies ahead ...

September 16, 2021

Achieve more with less. How many of you feel that pressure — or, even worse, hear those words — trickle down from leadership? The reality is that overworked and under-resourced IT departments will only lead to chronic errors, missed deadlines and service assurance failures. After all, we're only human. So what are overburdened IT departments to do? Reduce the human factor. In a word: automate ...

July 20, 2021

Currently, (and most likely well into the future) the overwhelming majority of organizations still need to monitor and maintain enterprise applications. Moreover, where these are complex systems developed, debugged and refined over years, often decades, around a business's core processes, there can also be very strong practical arguments for viewing them as classics. They can offer a valuable legacy, one best left where it is, doing what it does, how it always has done ...

June 21, 2021

Respondents to an OpsRamp survey are moving forward with digital transformation, but many are re-evaluating the number and type of tools they're using. There are three main takeaways from the survey ...

May 19, 2021

"Upskilling" is a popular phrase, used liberally by educators, vendor trainers and other organizations like Microsoft (Global Skills Initiative) and LinkedIn (Skills Path) with their own programs of numerous courses covering many aspects of IT. This sounds a great idea for bolstering IT skills for the changing world of computing ...

May 04, 2021

Downtime. It's more than just a bar on the Rebel Alliance's base on Folor. For IT Ops teams, downtime is not fun. It costs time, money and often, user frustration. It takes more than the Force to handle incidents ... it takes an intergalactic team. An effective incident management team is made up of people with many different skill sets, styles and approaches. We thought it would be fun to map the heroes of IT Ops with Star Wars characters (across Star Wars generations) based on their traits ...

March 25, 2021

CIOs and IT decision makers (ITDMs) are looking to maximize investments and drive innovation after a difficult year which raised the profile of IT leaders in driving critical workplace innovation, according to Cisco's new Accelerating Digital Agility Research ...

February 24, 2021

Previously siloed IT teams and technologies are converging as enterprises accelerate their modernization efforts in reaction to COVID-19, according to a study by LogicMonitor ...

February 08, 2021

The onrushing Covid-19 pandemic has made online learning, in whatever form can be achieved in a short time, mandatory across nearly all academic institutions. Much of this will persist although "seat of the pants" online training will need development to mimic face-to-face teaching as far as possible ...

January 25, 2021

It's hard enough just to keep a business running during a pandemic. But when most of your workforce suddenly shifts to work-from-home, understanding employee experience becomes more important, not less. Not to mention that, for many businesses, large portions of the workforce will continue working remotely long after the COVID-19 crisis subsides. Bottom line, "work" means something very different than it did a year ago. If we're going to give people the support they need to thrive in this new normal, we need to rethink employee experience: what we measure, how we measure it, and what we can ultimately do about it ...

January 06, 2021

Gartner highlighted the six trends that infrastructure and operations (I&O) leaders must start preparing for in the next 12-18 months ...

December 16, 2020

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2021. Part 5 covers the ITOps team ...

December 07, 2020

There are few positives that have emerged during the COVID-19 pandemic, but as the spotlight has shined on IT, tech organizations have responded with performances worthy of an award. Even as the US economy remains tenuous with more than 10 million people out of work, IT budgets have held up remarkably well, thanks in large part to the recognition of the critical role technology plays in the successful launch of products and services ...

December 03, 2020

As we reflect on the last year and begin to plan for the future, we expect to see trends like prioritization of the user experience and the dependence on IT teams continue, recognizing that what worked yesterday, may not work today or in the near future ...

November 18, 2020

APMdigest posed the following question to the IT Operations community: How should ITOps adapt to the new normal? In response, industry experts offered their best recommendations for how ITOps can adapt to this new remote work environment. Part 3 covers automation ...

November 17, 2020

APMdigest posed the following question to the IT Operations community: How should ITOps adapt to the new normal? In response, industry experts offered their best recommendations for how ITOps can adapt to this new remote work environment. Part 2 covers communication and collaboration ...

November 16, 2020

The "New Normal" in IT — the fact that most IT Operations personnel work from home (WFH) today — is here to stay. What started out as a reaction to the COVID-19 pandemic is now a way of life. Many experts agree that IT teams will not be going back to the office any time soon, even if the public health concerns are abated. How should ITOPs adapt to the new normal? That is the question APMdigest posed to the IT industry. ITOps experts — from analysts and consultants to the top vendors — offer their best recommendations for how ITOps can react to this new environment ...

October 13, 2020

Nearly 6 in 10 responding organizations have accelerated their digital transformations due to the COVID-19 pandemic, according to The IBM Institute for Business Value study COVID-19 and the Future of Business ...

September 03, 2020
Businesses — in order to remain competitive, agile, innovative, secure, and profitable — are embracing digital transformation. However, achieving success has often been a pipedream for many given the need to usher in cultural change and upgrade of the legacy systems. So, even when business leaders are in agreement with the need for embracing enterprise digital transformation, why is it that only a few have implemented it? What are the biggest barriers to a successful digital transformation initiative? Let us find out ...
August 20, 2020

CIOs have increased their organizational credibility during the COVID-19 pandemic, but there are more complex challenges that CIOs must tackle during the recovery to sustain their elevated value, according to Gartner ...

August 17, 2020

In Episode 3, cloud computing pioneer Mike Kavis, Managing Director at Deloitte Consulting, joins the AI+ITOPS Podcast to discuss the people and teams behind ITOps, DevOps, AIOps and CloudOps ...

July 28, 2020

According to The State of ITSM in the COVID-19 Pandemic, a survey by ManageEngine, 72% of IT professionals affirm ITSM's continued effectiveness even in remote work scenarios. However, only one in two organizations have a bring your own device (BYOD) policy to support continued productivity in new remote work environments ...

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