Remote Work

August 12, 2020

The outsourcing of IT infrastructure to a dedicated provider can make it difficult for organizations to understand where and how their operations are running and can become a breeding ground for misunderstanding and myths. To help clear up some of these myths, I've put together a guide to support organizations in the decision-making process and help them understand whether moving to the cloud is the right option for their business ...

August 04, 2020

Business leaders around the world are comfortable and optimistic about the broad scale shift toward remote work, according to the Riverbed Future of Work Global Survey 2020 that included 700 business decision makers, however findings also indicate the vast majority of organizations were not well prepared when the COVID-19 pandemic began ...

July 28, 2020

According to The State of ITSM in the COVID-19 Pandemic, a survey by ManageEngine, 72% of IT professionals affirm ITSM's continued effectiveness even in remote work scenarios. However, only one in two organizations have a bring your own device (BYOD) policy to support continued productivity in new remote work environments ...

July 15, 2020

Digital Experience Monitoring is a tool that should be integrated with an organization's change management strategy. A key benefit of SaaS/cloud is no longer being responsible for software and hardware upgrades, maintenance, and patch cycles. Migrating to Microsoft Office 365 means no longer spending precious time and resources on Windows, Exchange or SharePoint upgrades for example. But that doesn't mean that IT can ignore changes or doesn't need to monitor for their effects ...

July 14, 2020

As systems become more complex and IT loses direct control of infrastructure (hello cloud), it becomes both more difficult and more important to capture and observe, holistically, the user experience. SaaS or cloud apps like Salesforce, Microsoft Office 365, and Workday have become mission-critical to most businesses and therefore need to be examined when it comes to experience monitoring ...

May 07, 2020

Despite IT professionals' confidence in their ability to support today's much greater dependence on digital services, there is a rise in application performance errors reported by more than half of consumers, according to the Impact of COVID-19 on Digital Transformation survey from xMatters ...

April 27, 2020

The economic impact of Covid-19 is morphing on a daily basis. Under these conditions, IT execs are quickly re-shifting all priorities and strategies to cope with palpable uncertainty over the next 12 months. OpsRamp recently conducted a survey to learn how IT leaders will cope in the coming months ...

April 09, 2020

IT and network decision-makers are actively searching for leading solutions and tech partners in emerging areas such as 5G, SD-WAN and edge. The current demand to support remote workforce technologies dovetails with these key areas as companies aim to stay competitive and relevant in today’s environment ...

April 06, 2020

As COVID-19 continues to spread, remote work is no longer an experiment, but a requirement in many nations. While it represents a huge change, the results of research conducted by OnePoll on behalf of Citrix Systems, reveal that a majority of employees around the world are adapting to working from home and believe it will become the new normal for the way work gets done ...

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