SaaS

October 29, 2020

Return to work is happening. After working remotely from home for months due to Covid, companies are now offering employees the option to return to their workplace. But how will IT prioritize its activities towards this new paradigm shift? ...

July 15, 2020

Digital Experience Monitoring is a tool that should be integrated with an organization's change management strategy. A key benefit of SaaS/cloud is no longer being responsible for software and hardware upgrades, maintenance, and patch cycles. Migrating to Microsoft Office 365 means no longer spending precious time and resources on Windows, Exchange or SharePoint upgrades for example. But that doesn't mean that IT can ignore changes or doesn't need to monitor for their effects ...

July 14, 2020

As systems become more complex and IT loses direct control of infrastructure (hello cloud), it becomes both more difficult and more important to capture and observe, holistically, the user experience. SaaS or cloud apps like Salesforce, Microsoft Office 365, and Workday have become mission-critical to most businesses and therefore need to be examined when it comes to experience monitoring ...

July 16, 2018

The question of SaaS-based technology over the past decade has quickly changed from "should we?" to "how soon can we?" even for the most customized and regulated of industries. This macro move toward SaaS has also encouraged a series of IT "best practices" that have potential impacts on the employee digital experience, organizational risk and ultimately, productivity ...

March 02, 2017

For decades IT departments have been regarded as "cost centers" — departments and entire divisions made up of necessary expenses which don't produce any measurable profit but instead help companies avoid losses by ensuring uptime, addressing end-user concerns and implementing C-suite approved technologies. However, this attitude is changing: Companies now recognize the potential of IT departments to drive total ROI and boost the bottom line ...

December 16, 2016

APMdigest's 2017 Application Performance Management Predictions is a forecast by the top minds in APM today. Industry experts — from analysts and consultants to users and the top vendors — offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2017. Part 4 covers cloud, containers and microservices ...

January 26, 2015

eG Innovations released key predictions for the Application Performance Management industry in 2015 ...

November 03, 2014

Gartner released the 2014 Magic Quadrant for Application Performance Monitoring report, by Research VPs Jonah Kowall and Will Cappelli ...

August 27, 2014

The good news - Cloud apps and services continue to gain traction in enterprises with both business users and IT departments. The bad - Big obstacles still remain including a lack of confidence about service performance and availability, a lack of management tools and continuing concerns about data security. These observations come from a recent survey of over 200 business executives and IT managers in North America to better understand their current and planned use of cloud-based applications and services, the drivers behind cloud adoption, and the obstacles that stand in their way. What may be surprising to the readers of APMdigest is the concern over cloud app performance and availability and the lack of good cloud management tools ...

August 26, 2014

Every vendor-hosted APM offering is different, and it is up to the consumer to go into the selection process with a clear understanding of what is most important to his/her company. For potential customers seeking a cloud option delivering a comprehensive, end to end APM perspective, the options are limited ...

August 22, 2014

Enterprise-grade APM solutions have traditionally had a reputation for being complex and difficult to deploy. Virtually every enterprise-sized company is supporting a mix of applications written in multiple languages, running on different OSs, anchored by exotic technologies such as caching and acceleration and increasingly extending into the public cloud. Monitoring each of these components in context to end-to-end execution can be a daunting proposition – which is why APM products tend to be more complex to deploy than, say, a server monitoring tool. That being said, an increasing number of IT organizations are seeking an alternative, and, not surprisingly, an increasing number of vendors are now offering "APM as a Service" ...

August 07, 2014

We now live in the age of the consumer, and the ability to engage with companies wherever, whenever is expected by all. Well-performing mobile apps are becoming synonymous with quality customer service, and companies are increasingly distinguished by the various mobile applications they can (or cannot) provide for their customers. How do small businesses, which often lack large budgets to properly monitor and manage a myriad of different consumer-facing apps, compete with larger competitors? By tapping into APM capabilities via the cloud, smaller companies can implement advanced app management strategies without an extensive physical IT infrastructure - and the money required to manage it. Here's a look into how APM Software-as-a-Service provides SMBs with the tools needed to evolve into the mobile businesses customers are demanding ...

August 01, 2014

Because the typical IT environment is comprised of hundreds of applications leveraging hundreds of platforms and networks, a new generation of Application Management software that is application- and platform-agnostic will become increasingly valuable. Here is what we believe are the five requirements of this new breed of software ...

July 31, 2014

Bill Berutti, President, Performance & Availability, BMC Software, presents a vision of the future for Application Performance Management involving SaaS, mobility, cloud and Social IT ...

June 30, 2014

Michael Azoff, Principal Analyst at Ovum, discusses his discoveries while researching the Ovum Decision Matrix on APM 2014-15 ...

May 30, 2014

Aruna Ravichandran, CA Technologies Vice President, Product and Solution Marketing, Application Performance Management & DevOps, discusses the benefits of APM and APM SaaS, and the differences between standard APM and APM for the cloud ...

May 29, 2014

Aruna Ravichandran, CA Technologies Vice President, Product and Solution Marketing, Application Performance Management & DevOps, discusses the company's new APM Business Unit and and Application Performance Management product portfolio ...

April 22, 2014

Jonah Kowall, Research Vice President, IT Operations Management at Gartner, discusses Gartner's 2013 Magic Quadrant for Application Performance Monitoring (APM), and APM hot topics including SaaS and Mobile ...

February 25, 2014

Today, there is a convergence of factors coming together like a perfect storm, making Application Performance Management (APM) more important than ever. On Part Two of this list, industry experts - from analysts and consultants to users and the top vendors - demonstrate just how many impending challenges make APM an absolute necessity in 2014 ...

February 20, 2014

Mary Johnston Turner, Research Vice President in IDC's Enterprise System Management Software practice, discusses Application Performance Management ...

February 03, 2014

Organizations are creating, accessing and using more sources and types of information than ever before. This trend, combined with the increasing need to understand how data is being used within a company, is driving the need for chief data officers (CDOs). Gartner predicts that by 2015, 25 percent of large global organizations will have appointed CDOs ...

December 27, 2013

In 2014, we will see further synergies between and APM SaaS and DevOps to a create delivery model that will allow for rapid deployment, rapid development cycles (days instead of weeks and months), and ultimately - continuous delivery ...

December 19, 2013

However you define APM, the whole performance management landscape is on the cusp of a number of important changes that will alter the game in 2014. Here are some predictions around key areas you can expect to see change ...

November 15, 2013

Every day, compelling new applications, built to support the needs of enterprises, are turning up in the cloud. While the reward is great, because these apps are mission-critical and deployed to your entire workforce, so is the risk. If your cloud-based CRM system is unavailable, the sales team is certainly impacted, but if email, IP and/or VoIP communications are unavailable, the entire organization takes a productivity hit. To address this risk, IT must take a fresh look at how they monitor and manage these services ...

August 06, 2013

It is only with the advent of the cloud and the leveraging of hypervisor that a truly revolutionary approach to monitoring is enabled, to provide a much simpler and more elegant solution ...

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