E-Commerce

November 24, 2020

Shoppers are heading into Black Friday with high expectations for digital experiences and are only willing to experience a service interruption of five minutes or less to get the best deal, according to the 2020 Black Friday and Cyber Monday eCommerce Trends Study, from xMatters ...

October 21, 2020

Mobile commerce offers several benefits for retailers. But all this potential can only be fully realized if retailers can manage the associated challenges that mobile commerce introduces. Anyone involved in the development, operation or troubleshooting of a mobile shopping app needs to be aware of the three following technical obstacles and plan accordingly ...

August 13, 2020

Retail companies typically start planning and testing in August and freeze code in September, but — according to a new survey commissioned by Catchpoint — due to COVID-19, most respondents (58%) are starting their planning and testing earlier than before ...

July 16, 2020
eCommerce companies have entered into the domain of mobile applications given the huge number of customers using such apps on their smartphones on the go. However, these apps are vulnerable to both performance and security issues. Performance-wise, the apps may slow down while loading or transacting, give erroneous counts, become non-responsive across devices, and many more. So, the need of the hour for enterprises developing such applications is to invest in eCommerce performance testing ...
March 19, 2020

The 2019 State of E-Commerce Infrastructure Report, from Webscale, analyzes findings from a comprehensive survey of more than 450 ecommerce professionals regarding how their online stores performed during the 2019 holiday season. Some key insights from the report include ...

March 18, 2020

Robinhood is a unicorn startup that has been disrupting the way by which many millennials have been investing and managing their money for the past few years. For Robinhood, the burden of proof was to show that they can provide an infrastructure that is as scalable, reliable and secure as that of major banks who have been developing their trading infrastructure for the last quarter-century. That promise fell flat last week, when the market volatility brought about a set of edge cases that brought Robinhood's trading app to its knees ...

January 21, 2020

The online retail industry has yet to have a Black Friday/Cyber Monday weekend unscathed by web performance (speed and availability) problems. Luckily, performance during 2019's hyper-critical online holiday shopping weekend was better than in years past, as we did not see any systemic, lengthy outages. While no website went completely down, several retailers did experience significant problems. Why have online retailers yet to figure out how to be crash-free during this all-important peak traffic period? We've identified several reasons for this ...

October 15, 2019

According to a study by Forrester Research, an enhanced UX design can increase the conversion rate by 400%. If UX has become the ultimate arbiter in determining the success or failure of a product or service, let us first understand what UX is all about ...

September 05, 2019

Research conducted by Aite Group uncovered more than 80 global eCommerce sites that were actively being compromised by Magecart groups, according to a new report, In Plain Sight II: On the Trail of Magecart ...

August 14, 2019

The on-demand economy has transformed the way we move around, eat, learn, travel and connect at a massive scale. However, with disruption and big aspirations comes big, complex challenges. To take these challenges head-on, on-demand economy companies are finding new ways to deliver their services and products to an audience with ever-increasing expectations, and that's what we'll look at in this blog ...

July 09, 2019

Shoppers won’t wait for retailers, according to a new research report titled, 2019 Retailer Website Performance Evaluation: Are Retail Websites Meeting Shopper Expectations? from Yottaa ...

May 07, 2019

Today, the overall customer scenario has digitally transformed and practically there is no limitation to the ways in which the target customers can be reached. These opportunities are throwing multiple challenges for brands and enterprises, and one of the prominent ones is to ensure Omni Channel experience for customers ...

March 29, 2019

The need to streamline an organization’s digital value chain and to offer a seamless user experience makes Digital Assurance and Testing inevitable. With the absence of a physical store, the user interface becomes the face for an e-commerce business ...

March 28, 2019
E-commerce has disrupted the way people shop, and digital transformation has revolutionized the consumer behavior in terms of their purchasing pattern and check-points. Hence, knowing the opportunities and challenges in the digital space, a lot of attention is driven towards Digital Assurance and Software Testing ...
March 12, 2019
As a consumer, when you order products online, how do you expect them to get delivered? Some key requirements are: the product must arrive on time, well-packed, and ultimately must give you an easy gateway to return it if it is not as per your expectations. All this has been made possible via a single application. But what if this application doesn't function the way you want or cracks down mid-way, or probably leaks off information about you to some potential hackers? Technical uncertainty and digital chaos are the two double-edged swords dangling over this billion-dollar ecommerce market. Can Quality Assurance and Software Testing save application developers from this endless juggle? ...
January 30, 2019

As with managing people, choosing one style of monitoring over the other can lead to specific outcomes, particularly as it pertains to visibility into the performance and needs of the IT estate. That is why I argue that Digital Experience Monitoring can be successfully coupled with Application Performance Management for an accurate view into the environment that is not fragmented but augmented ...

January 28, 2019

The Riverbed Retail Digital Trends Survey 2019 reveals that it's essential to provide consumers with engaging online and in-store digital experiences if brick-and-mortar retailers want to remain relevant — or risk losing their business ...

January 25, 2019

Brick-and-mortar retailers are more apt to grow and maintain a loyal customer base if they invest in the digital experience they offer shoppers both online and in-store, according to the Riverbed Retail Digital Trends Survey 2019 ...

December 17, 2018

APMdigest invited industry experts to predict how APM and related technologies will evolve and impact business in 2019. Part 3 covers website performance and the end user experience ...

December 14, 2018

APMdigest invited industry experts to predict how APM and related technologies will evolve and impact business in 2019. Part 2 covers more about APM, monitoring and ecommerce ...

November 20, 2018
The 2018 holiday shopping season is expected to account for more than one fourth of annual US retail sales, according to Deloitte's 33rd annual <span style="font-style: italic;">Holiday Survey</span>. The study also found that the Internet remains the lead shopping destination (and continues to grow), with 57 percent of sales expected to occur through online channels ...
November 19, 2018

US online holiday sales will increase 14.8 percent, totaling $124.1 billion in 2018, while offline retail spending is expected to increase a modest 2.7 percent, according to Adobe ...

November 08, 2018

There's no place like the web and smartphones for the holidays. With the biggest shopping season of the year quickly approaching, retailers are gearing up to experience the most traffic their online platforms (web, mobile, IoT) have ever seen. To avoid missing out on millions this holiday season, below are the top five ways developers can keep their apps and websites up and running without a hitch ...

October 22, 2018

With Black Friday and Cyber Monday just weeks away, Catchpoint has identified the top five technical items most likely to cause web or mobile shopping sites to perform poorly ...

October 18, 2018

Two years ago, Amazon, Comcast, Twitter and Netflix were effectively taken off the Internet for multiple hours by a DDoS attack because they all relied on a single DNS provider. Can it happen again? ...

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