Automation
At the same time, reported network outages globally continue to grow in frequency, duration and fiscal impact. And as migration to the cloud continues at a pace of nearly 5% per year, the amount of control over those cloud-based services typically decreases, which further increases operational risk and the potential for increased costs ... Why are network service disruptions still such an issue? ...
This year, the survey behind the State of IT Operations Report dug into IT teams' most challenging efficiency hurdles and limitations. The results showcase significant discoveries about how automation is increasing IT agility, reducing costs, and enhancing IT operations teams' endpoint management capabilities in the modern workplace ...
During economic uncertainty, enterprises want improved business uptime, productivity gains, and revenue assurance ... It is vital to have a resilient IT and business infrastructure in place. However, with pressure on cost control, reducing and optimizing budgets, companies can't simply hire more support staff, so other optimization avenues need to be explored ...
Digital transformation is challenging, especially for finance, manufacturing, and oil and gas businesses. These companies face the daunting task of modernizing legacy IT systems and applications, which often consume a significant portion, sometimes up to 40%, of their IT budget while keeping up with the demands of a fast-paced, digital-first world. One study estimated that just 30% of initiatives achieve their transformation targets, implying works needs to be done to understand and overcome the inclusion of legacy applications in digital transformation initiatives ...
Organizations find increasing difficulty in maintaining software reliability and security as the demand for continuous release cycles and the rising complexity of cloud-native environments create more risk for undetected defects and vulnerabilities to escape into production, according to the 2023 Global CIO Report, Observability and Security Convergence: Enabling Faster, More Secure Innovation in the Cloud, from Dynatrace ...
What the recent failures from Internet giants demonstrate is that the question of the next outage is not if, but when. Moreover, the downstream effect of major outages to essential Internet infrastructure, such as cloud platforms, CDNs or DNS providers, means that no company is immune, no matter how well prepared they think they are ...
This year 2023, at a macro level we are moving from an inflation economy to a recession and uncertain economy and the general theme is certainly going to be "Doing More with Less" and "Customer Experience is the King." Let us examine what trends and technologies will play a lending hand in these circumstances ...
In the network engineering world, many teams have yet to realize the immense benefit real-time collaboration tools can bring to a successful automation strategy. By integrating a collaboration platform into a network automation strategy — and taking advantage of being able to share responses, files, videos and even links to applications and device statuses — network teams can leverage these tools to manage, monitor and update their networks in real time, and improve the ways in which they manage their networks ...
There are two words that strike fear in every IT professional: "unplanned outage." These come with a steep price tag: A recent report, The Modern IT Outage: Costs, Causes and Cures, found that downtime due to unplanned outages costs businesses $12,900 per minute ...
From staffing issues to ineffective cloud strategies, NetOps teams are looking at how to streamline processes, consolidate tools, and improve network monitoring. What are some best practices that can help achieve this? Let's dive into five ...
The absence of topology can be a key inhibitor for AIOps tools, creating blind spots for AIOps as they only have access to event data. A topology, an IT service model, or a dependency map is a real-time picture of tools and services that are connected and dependent on each other to deliver an IT service ...
SRE is now an essential engineering practice for enterprises seeking to accelerate digital transformations to digital-first brands. So how can companies empower SREs and adopt the model across their entire IT organizations to improve digital experiences and ultimately the business? It first starts with addressing the workforce gap and then breaking down team silos ...
Configuring application Monitoring as Code (MaC) is the next logical step in modern software development ... Let's look at some key reasons why monitoring as code is here to stay ...
IT teams need modern technologies to identify valuable data insights from the oceans of data businesses collect today, according to a new report. The report found that 71% of the 1,303 chief information officers (CIOs) and other IT decision makers surveyed say the colossal amount of data generated by cloud-native technology stacks is now beyond human ability to manage ...
Every business is in a constant battle to maximize efficiency, minimize toil, and scale sustainably in a moment of macroeconomic pressure. These goals are challenging in the best of times, but our current environment — continued staffing shortages, hiring freezes, and economic uncertainty — all make it significantly harder ...
Artificial Intelligence for IT Operations (or AIOps for short) continues to be a hot topic among developers, SREs, or DevOps professionals. The case for AIOps is especially crucial given the expansive nature of today's observability efforts across hybrid and multi-cloud environments. As with most observability challenges, AIOps starts with telemetry data: metrics, logs, traces, and events ...
The last two years have accelerated massive changes in how we work, do business, and engage with customers. According to Pega research, nearly three out of four employees (71%) feel their job complexity continues to rise as customer demands increase, and employees at all levels feel overloaded with information, systems, and processes that make it difficult to adapt to these new challenges and meet their customers' growing needs ...
Digital transformation can be the difference between becoming the next Netflix and becoming the next Blockbuster Video. With corporate survival on the line, "digital transformation" is no longer merely an impressive buzzword to throw around in boardrooms. It's the ticket for entry into the digital era, a fundamental business strategy for every modern company ...
IT departments regularly have a larger workload than their capacity allows in the limited hours of a working day, leading IT teams to feel understaffed and uncertain of how to best balance their many projects, according Info-Tech Research Group, publisher of the Applications Priorities 2022 report ...
Hybrid work adoption and the accelerated pace of digital transformation are driving an increasing need for automation and site reliability engineering (SRE) practices, according to new research. In a new survey almost half of respondents (48.2%) said automation is a way to decrease Mean Time to Resolution/Repair (MTTR) and improve service management ...
Networks need to be up and running for businesses to continue operating and sustaining customer-facing services. Streamlining and automating network administration tasks enable routine business processes to continue without disruption, eliminating any network downtime caused by human error or other system flaws ...
Site reliability engineering (SRE) is fast becoming an essential aspect of modern IT operations, particularly in highly scaled, big data environments. As businesses and industries shift to the digital and embrace new IT infrastructures and technologies to remain operational and competitive, the need for a new approach for IT teams to find and manage the balance between launching new systems and features and ensuring these are intuitive, reliable, and friendly for end users has intensified as well ...
Nothing drives IT change like … change. There has been plenty of that to go around in the past few years. Planned digital transformation initiatives turbocharged into accelerated implementation as employees working from anywhere raised the stakes of day-to-day IT operations to business-critical levels. EMA undertook a deep dive research project with 400+ global IT leaders to understand the practical realities of IT ServiceOps today and in the near future ...
Based on a survey of automation-focused IT professionals worldwide, the 2022 Global State of IT Automation report offers a unique perspective on the convergence of automation with cloud, DataOps, DevOps, and hybrid IT topics. Read on ...
Years from now, the development community could look back and view this period as the beginning of a golden era, thanks in part to the embrace by business managers of site reliability engineering (SRE) ...
