Monitoring

September 29, 2022

Our digital economy is intolerant of downtime. But consumers haven't just come to expect always-on digital apps and services. They also expect continuous innovation, new functionality and lightening fast response times. Organizations have taken note, investing heavily in teams and tools that supposedly increase uptime and free resources for innovation. But leaders have not realized this "throw money at the problem" approach to monitoring is burning through resources without much improvement in availability outcomes ...

June 27, 2022

A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for this growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation ...

June 23, 2022

Digital businesses don't invest in monitoring for monitoring's sake. They do it to make the business run better. Every dollar spent on observability — every hour your team spends using monitoring tools or responding to what they reveal — should tie back directly to business outcomes: conversions, revenues, brand equity. If they don't? You might be missing the forest for the trees ...

June 07, 2022

It has become increasingly difficult for DevOps and SRE teams to minimize the impact of issues and ensure high-quality end-user experiences. In this blog, I'm going to propose a new approach to support real-time use cases — edge observability — that enables you to detect issues as they occur and resolve them in minutes ...

April 07, 2022

The past couple years fostered an unprecedented expansion of digital transformation initiatives and projects across nearly every industry. In order to maintain "business as usual" during the world's transition to being fully remote or hybrid, companies had to implement new digital services, or update existing ones, to allow transactions to take place online versus in person. As a result, companies' digital strategies quickly grew in significance, playing a larger role in the ultimate success of the business ...

February 01, 2022

Our growing dependence on the cloud and Internet for business means we must take time to prepare for downtime and latency issues. There are valuable lessons found in most failures, and the Internet outages of 2021 certainly provide ample motivation to revamp processes for mitigating system disruptions. Here are six take-aways from 2021's Internet fails that can be used to increase efficiencies in managing the system infrastructure of any enterprise, no matter its size or sector ...

October 20, 2021

Over three quarters (79%) of database professionals are now using either a paid-for or in-house monitoring tool, according to a new survey from Redgate Software ...

August 19, 2021

If you live and breathe in the technology industry, chances are you are hearing Digital Experience Monitoring a lot these days. So what is Digital Experience Monitoring (DEM), and why is IT obsessed with it? With a remote-first culture brewing in every company, IT needs to ensure that employees on their machines are productive and satisfied with the performance of typical enterprise applications such as Microsoft 365, Salesforce, Workday, etc. A DEM solution collects application and desktop user experience (UX) insights holistically, giving IT a broader context for troubleshooting performance issues. Let’s discuss six use cases for DEM ...

August 11, 2021

It's every network engineer's dream: a clear and concise dashboard that depicts the network topology from end to end. It sounds simple, but of course it's not ...

August 10, 2021

Despite careful planning and monitoring, users still experience stuttering video calls, slow downloads, and dropped calls — all symptoms of common network problems. That's why proactive monitoring and optimization of the network is critical to keeping business operations running optimally. To help, let's look at some network performance management tips that can keep your team ahead of the curve ...

July 20, 2021

Currently, (and most likely well into the future) the overwhelming majority of organizations still need to monitor and maintain enterprise applications. Moreover, where these are complex systems developed, debugged and refined over years, often decades, around a business's core processes, there can also be very strong practical arguments for viewing them as classics. They can offer a valuable legacy, one best left where it is, doing what it does, how it always has done ...

July 19, 2021

Anti-patterns involve realizing a problem and implementing a non-optimal solution that is broadly embraced as the go-to method for solving that problem. This solution sounds good in theory, but for one reason or another it is not the best means of solving the problem. Anti-patterns are common across IT as well, especially around application monitoring and observability. One that is particularly prevalent is in response to the increasing complexity of cloud-native infrastructure and applications ...

April 28, 2021

There are a few best practices that DevOps teams should keep in mind to ensure they are not lost in the weeds when incorporating visibility and troubleshooting programs into their systems, containers, and infrastructures. Let's dive into these best practices ...

April 14, 2021

As the Covid-19 pandemic forces a global reset of how we gather and work, 60% of organizations are looking forward to increased spending in 2021 to deploy new technologies, according to the 14th annual State of the Network global study of enterprise networking and security challenges released by VIAVI Solutions ...

April 01, 2021

With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available. But instead of accessing popular business-critical applications such as Salesforce, G Suite, Office 365, Microsoft 365, and so on through the company's data center, employees now get these services directly from the Internet. Experience and productivity at each location vary by internet, ISP, gateway, proxy, etc. ...

December 15, 2020

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2021. Part 4 covers logs, mobile APM and more ...

December 14, 2020

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2021. Part 3 covers monitoring ...

December 10, 2020

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2021. Part 2 covers APM and Observability ...

December 07, 2020

There are few positives that have emerged during the COVID-19 pandemic, but as the spotlight has shined on IT, tech organizations have responded with performances worthy of an award. Even as the US economy remains tenuous with more than 10 million people out of work, IT budgets have held up remarkably well, thanks in large part to the recognition of the critical role technology plays in the successful launch of products and services ...

November 19, 2020

APMdigest posed the following question to the IT Operations community: How should ITOps adapt to the new normal? In response, industry experts offered their best recommendations for how ITOps can adapt to this new remote work environment. Part 4 covers monitoring and visibility ...

July 30, 2020

One of the most frustrating experiences for website visitors is a slow, unresponsive website. Worst-case scenario, a web bounce causes prospects to permanently bounce from your company. In an effort to help companies improve web performance, Google launched the Web Vitals initiative in May and announced three new search engine ranking factors ...

July 15, 2020

Digital Experience Monitoring is a tool that should be integrated with an organization's change management strategy. A key benefit of SaaS/cloud is no longer being responsible for software and hardware upgrades, maintenance, and patch cycles. Migrating to Microsoft Office 365 means no longer spending precious time and resources on Windows, Exchange or SharePoint upgrades for example. But that doesn't mean that IT can ignore changes or doesn't need to monitor for their effects ...

July 14, 2020

As systems become more complex and IT loses direct control of infrastructure (hello cloud), it becomes both more difficult and more important to capture and observe, holistically, the user experience. SaaS or cloud apps like Salesforce, Microsoft Office 365, and Workday have become mission-critical to most businesses and therefore need to be examined when it comes to experience monitoring ...

June 16, 2020

The COVID-19 pandemic has exponentially accelerated digital transformation projects. To better understand where IT professionals are turning for help, we analyzed the online behaviors of IT decision-makers. Our research found an increase in demand for resources related to APM, microservices and dependence on cloud services ...

June 04, 2020

Microsoft is crushing it with Office 365, and in turn, most enterprise knowledge workers are sitting in front of Office Apps and services all day long. Therefore, the importance of Digital Experience Monitoring solutions for monitoring Office 365 keeps growing too ...

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