Ask where enterprise AI is making its most decisive impact, and the answer might surprise you: not marketing, not finance, not customer experience. It's IT. Across three years of industry research conducted by Digitate, one constant holds true is that IT is both the testing ground and the proving ground for enterprise AI. Last year, that position only strengthened ...

Enterprise AI has entered a transformational phase where, according to Digitate's recently released survey, Agentic AI and the Future of Enterprise IT, companies are moving beyond traditional automation toward Agentic AI systems designed to reason, adapt, and collaborate alongside human teams ...

Digitate announced a bundled SaaS offering with BMC's Control-M platform on the AWS Marketplace. 

Digitate announced the introduction of a full portfolio of purpose-built AI agents that perform complex enterprise IT activities and provide business-level insights for strategic decision-making.

Digitate announced natively adopting OpenTelemetry™ (OTel) in its ignio™ platform, creating an integrated intelligent observability solution that takes the capabilities of traditional monitoring to the next level by enabling autonomous business and IT operations. 

Digitate announced the launch of its latest release designed to help IT and business leaders materialize their vision of autonomous enterprise and ticketless operations. 

Digitate announced the general availability of its flagship product ignio™ in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

Embedding greater levels of deep learning into enterprise systems demands these deep-learning solutions to be "explainable," conveying to business users why it predicted what it predicted. This "explainability" needs to be communicated in an easy-to-understand and transparent manner to gain the comfort and confidence of users, building trust in the teams using these solutions and driving the adoption of a more responsible approach to development ...

Digitate announced the general availability of ignio™ Flamingo, featuring a suite of AI-driven capabilities to further the vision of an autonomous enterprise.

Today's digital business landscape evolves rapidly, pushing businesses consistently to optimize operations and elevate user satisfaction. Among the areas primed for innovation, the long-standing ticket-based IT support model stands out as particularly outdated. Emerging as a game-changer, the concept of the "ticketless enterprise" promises to shift IT management from a reactive stance to a proactive approach ...

Digitate has announced the general availability of their flagship product ignio™ on Amazon Web Services (AWS).