Analyst Reports

This market report from Forrester evaluates the 11 most significant end-user experience management vendors and names Catchpoint a strong performer. Read this Forrester New Wave report to:
- Learn about the most significant providers in the emerging market for end-user experience management.
- See how the most significant vendors stack up on 10 important criteria.
- Select the right partner for your end-user experience management needs.
Dive into the full report to see which vendor will provide the best solution for your enterprise.

Learn Gartner's recommendations on how to create remote employee persona groups to determine monitoring and troubleshooting and what capabilities to consider when sourcing digital experience monitoring solutions.

Technology has transformed the way customers interact with financial institutions and IT teams need to keep up with digital experience expectations. Learn how digital experince observability offers finacial service providers insight into end-user experience, APIs, third-party services, and SLA management.

The report distinguishes Splunk APM as one of the two “Fast Mover” solutions. Splunk earned its Market Leader ranking on the list for delivering a highly scalable environment that integrates well into the larger observability platform: “Splunk has evolved into an APM and digital experience monitoring platform via both acquisition and in-house development.” The GigaOm Radar report highlights:
- Splunk is a good fit for any size organization.
- Splunk is the number one contributor to OpenTelemetry.
- Splunk provides monitoring, regardless of location or infrastructure.

As per Gartner, “More than one-third of enterprises have more than 30 monitoring tools. Many traditional tools do not have cloud-ready features to monitor applications hosted in the cloud, leading to a visibility gap in monitoring new technologies.”
We believe infrastructure and operations leaders should identify redundant monitoring tools and optimize their investment in application performance monitoring (APM) to:
- Eliminate tool sprawl and tool overlap.
- Get to root cause analysis faster.
- Adapt to hybrid, modular, dynamic and cloud-based environments.

This report helps IT organizations assess competing solutions in the context of well-defined features and criteria. It provides forward-looking analysis that plots vendor solutions’ relative value and progression along multiple axes based on strategy and execution, roadmap, and ability to innovate.In this report, Moogsoft is positioned on the inner Leader’s circle as an outperformer.

IDC estimates the worldwide IT operations analytics (ITOA) software market totaled $3.7 billion USD in 2020, which is up 6.7% from 2019. The 2020 ITOA report notes that Splunk holds the majority of the market share at 27.6% on $1B of revenue. Following Splunk are VMware at 17.8% and ServiceNow at 7.2%. Download the IDC report now.

The 2021-22 report shares Omdia’s vision of what an AIOps solution should currently deliver as well as areas expected to evolve. Splunk was the only AIOps solution to score 100% for solution breadth. Omdia defines AIOps as the overarching technology that can bring all the management practices (observability, rapid mitigation, augmented decision making, self-healing, auto-scaling, etc.) in IT together. Omdia Universe: Selecting an AIOps Solution, 2021–22. focused on ten key areas including:
- Performance monitoring
- Security operations
- Analytics and alerting
- Data management
- Compliance and privacy

Gartner has recognized Splunk as a Visionary in the 2021 Gartner Magic Quadrant for Application Performance Monitoring (APM). Download a complimentary copy of the report.

This report will be of value to Infrastructure and Operations teams evaluating how AIOps can improve monitoring, service management and automation tasks with AI-powered anomaly detection, diagnostic information, event correlation, and root cause analysis (RCA). Read this report to learn: :
- How AIOps can now deliver practical outcomes, rather than aspirational goals
- Whether to adopt domain-centric and domain-agnostic AIOps based on use case, data diversity and roadmap
- The different AIOps platform vendors and their range of capabilities

In its first year, the GigaOm report evaluated vendors and products in the observability space. According to the report, Splunk earned its ‘Outperformer’ ranking on the list for “massive scalability, sophisticated in-stream analytics and native OpenTelemetry support.” Read GigaOm Radar for Cloud Observability, 2021 and discover how an observability solution can help you:
- Achieve higher application uptime
- Provide better user experiences
- Empower more productive engineering teams

In this analyst report, Nancy Gohring, Senior Analyst at 451 Research discusses the new monitoring requirements to support complex cloud-native environments and how to implement a streamlined and successful monitoring strategy to meet these new requirements.

For this report, GigaOm evaluated and positioned 13 vendors within the GigaOm Radar diagram, indicating the relative strengths and focus of each. The GigaOm report is particularly valuable for providing GigaOm’s in-depth criteria required by IT Ops, DevOps and SRE teams who are seeking AIOPs for:
- Proactive self-healing
- Learning system
- Integration with the enterprise
- End-user monitoring
- Application monitoring

The world of application development has undergone significant change in recent years with the move from on-premises infrastructure to public clouds, adoption of new methodologies such as DevOps, and introduction of new tools such as Kubernetes and Serverless. This Aberdeen Research Report explores the challenges developers face in creating modern applications, as well as the strategies and capabilities that leading businesses are following to meet such challenges head on by taking a new approach to Application Performance Monitoring (APM). Download the research brief to learn how leading organizations are leveraging modern APM to realize benefits such as:
- Control costs of application development
- Create better end-user experience
- Accelerate time to market of new applications

Stretched thin and relying on legacy IT Ops tools, IT Ops, NOC and DevOps teams are unable to effectively support today’s highly complex, dynamic IT stack. This is causing a rising tide of outages, poor app performance and service disruptions. Download this whitepaper by noted industry analyst Nancy Gohring from 451 Research, to learn how AI and ML-driven IT Ops automation can help.