White Papers

Delivering optimal end-user experiences is critical in today's digital world. But the sheer complexity of modern applications often puts performance in jeopardy. See how you can side-step slow-downs and eliminate obstacles to application performance.

Discover how the marriage of artificial intelligence, machine learning, and analytics enables companies like FedEx to accelerate issue resolution and improve business outcomes.

In this Harvard Business Review Analytic Services study you’ll learn what the most successful companies are doing differently in terms of how they assess and improve their customer experience (CX) apps.

Discover tried-and-tested strategies for future-proofing your application environment—all rooted in the real-world experiences and successes of today’s most progressive IT leaders.

Autonomous Operations is all about applying more intelligent automation to scale IT incident management, optimize your operational costs, improve service availability and mitigate the risks of digital transformation. Powered by machine learning, Autonomous Operations is the next generation, evolving beyond everything that has come before: from legacy ECA to AIOps. Download this eBook to learn all about what Autonomous Operations is, the problems it helps solve, what makes it “autonomous”, and the capabilities of BigPanda – the first Autonomous Operations solution available.

Artificial Intelligence (AI) may no longer be a revolutionary term, but for such a transformative and critical piece of technology, it often remains poorly understood by the teams that need it most. The new field of AIOps aims to narrow that gap for today’s leaders in IT Ops. AIOps offers critical capabilities to bring calm to overwhelmed IT Ops, NOC and DevOps teams and mitigates the fallout from today’s complex, noisy and dynamic IT stacks. This CIO Dive playbook explains how adopting AIOps can stem digital transformation’s deluge of work and give IT Ops leaders and decision makers pivotal insights otherwise unavailable.

IT operations is a battle with complexity — and IT operations and NOC teams are losing. This executive brief shows how tool proliferation and IT operations noise drive up headcount and force IT operations teams into a reactive mode that increases costs and decreases customer satisfaction. But now AI and machine learning (ML) enable autonomous operations that cuts through the noise to identify developing problems and their root cause before they impact services. That reduces outages and their durations and allows operations and NOC staff to focus on the most critical problems. Read the executive brief to learn how BigPanda enables IT operations to address overwhelming noise.

Stretched thin and relying on legacy IT Ops tools, IT Ops, NOC and DevOps teams are unable to effectively support today’s highly complex, dynamic IT stack. This is causing a rising tide of outages, poor app performance and service disruptions. Download this whitepaper by noted industry analyst Nancy Gohring from 451 Research, to learn how AI and ML-driven IT Ops automation can help.

According to CNCF’s 2018 survey, 73% of respondents indicated they are currently using containers in production to boost agility and speed up the rate of innovation. But operating container-based environments also has its challenges. In the same CNCF survey, the majority of respondents also cited monitoring as their number one concern for adopting containers. This white paper will walk you through important decisions before implementing containers in production.

Today, teams across the enterprise are building and managing large-scale, data-driven applications to drive value for their business – including IT operations, app developers, data scientists, and data engineers. But, getting optimal performance from your data applications is both challenging and expensive. Read this guide to learn how to:
- Remove performance blind spots in your data applications
- Better allocate resources and reduce costs
- Automatically tune performance

Download the Gartner Magic Quadrant for Application Performance Monitoring 2019 to get insight into:
- Application Performance Monitoring market overview
- Gartner's evaluation criteria
- Evaluations of each recognized vendor
- Latest trends in APM landscape

Get this complimentary white paper on JVM performance management and learn tips and best practices for:
- Diagnosing a runaway Java application and identifying a high CPU thread which is the root cause
- Troubleshooting a hung Java application and isolating the blocked thread that is causing the problem
Take control of your Java applications and ensure supreme digital experience for your users.

Riverbed Technology has been recognized as a Leader in the Gartner Magic Quadrant for Network Performance Monitoring and Diagnostics (NPMD) for the sixth year in a row. Register to view your complimentary copy of the full 2019 report, which includes:
- Growth of the NPMD market
- Gartner's latest criteria for a fully-equipped NPMD solution
- The NPMD vendor landscape
- Key NPMD trends

This Definitive Guide to Serverless Monitoring and Observability shares lessons learned from dozens of SignalFx customers using serverless in production. The Guide focuses on three new ways to think about serverless monitoring and observability, and explains how SignalFx is architected to meet those criteria. In this guide you’ll learn about:
- Serverless architectures
- The benefits of leveraging serverless in your environment
- The key challenges for monitoring serverless environments
- The new criteria for serverless monitoring and observability
- The top five FaaS metrics to monitor
- How SignalFx monitors serverless at scale

Today’s software-centric business models have completely changed competitive dynamics, opening up opportunities for disruption across every industry. Speed of innovation and the ability to operate in real-time have become critical capabilities for every organization. Companies have to rethink how they monitor their infrastructure, applications, and the performance of their business. SignalFx's founding technical team figured out how to monitor at scale at Facebook during their move fast and break things days -- the precursor to DevOps today. In this whitepaper, you’ll get a glimpse into what the SignalFx team learned, and how that led them to create the only cloud monitoring solution built on a streaming architecture. In this whitepaper, you’ll learn:
- How companies are using software to speed up innovation and stay competitive
- The three stages that companies typically go through to become cloud-native
- New requirements and challenges for monitoring today’s cloud-native architectures
- Why a monitoring platform with a streaming architecture is the only way to operate in real-time at any scale

Organization-wide, real-time metrics-based monitoring can transform the way your business operates. This data can help you increase the quality and speed at which you iterate, deploy your apps, and provide customer service. With SignalFx, you can provide everyone in your organization with the visibility needed for better strategic planning, forecasting, and tactical decisions. In this eBook you will learn:
- Why cross-team visibility into data is crucial to your entire organization
- What is meant by real-time visibility during the software development process
- How to enable a data driven monitoring culture with SignalFx

Applications today are built on cloud infrastructure, containers, and third-party or custom services. Monitoring this environment requires ingesting and analyzing huge amounts of data from hundreds to thousands of web services; yet operations teams must create effective alerts without the luxury of a prolonged trial-and-error process. By understanding how to create alerting rules that more closely match metrics behavior in real-world scenarios, your team will be able to respond to systems issues before issues emerge and customers are affected. This whitepaper explores:
• Why accurate alerting requires more than static alert thresholds or health checks on individual nodes.
• What to account for in cases where data is aperiodic, ephemeral, cyclical, or otherwise more complex.
• How to create and customize alert detectors in SignalFx.

In this eBook, you’ll learn:
- What new requirements and challenges have emerged for monitoring today’s microservices architectures
- When to optimize your monitoring systems for high churn (containers, autoscaling, serverless)
- How to achieve a holistic view of your systems, as opposed to monitoring individual components or signals
- Why monitoring at high resolution can improve alerts and help meet SLAs more consistently

eG Enterprise delivers the first converged application and infrastructure performance monitoring solution, providing unified visibility of application performance, end-user experience, and infrastructure health — all from a single pane of glass. Read this white paper to find out how eG Enterprise’s converged application and infrastructure monitoring capabilities help you:
- Proactively detect user experience issues before your customers are impacted
- Trace business transactions and isolate the cause of application slowness
- Get code-level visibility to identify inefficient application code and slow database queries
- Automatically map application dependencies within the infrastructure to pinpoint the root cause of the problem