Vendor Forum

February 24, 2020
Rex McMillan
Ivanti

The tech world may be falling in love with artificial intelligence and automation, but when it comes to managing critical assets, old school tools like spreadsheets are still in common use. A new survey by Ivanti illustrates how these legacy tools are forcing IT to waste valuable time analyzing assets due to incomplete data ...

February 19, 2020
Mark Banfield
LogicMonitor

Modern enterprises rely upon their IT departments to deliver a seamless digital customer experience. Performance and availability are the foundational stepping stones to delivering that customer experience. Along those lines, this month we released a new research study titled the IT Downtime Detection and Mitigation Report that contains recommendations on how to best prevent, detect or mitigate brownouts and outages, given the context of today’s IT transformation trends ...

February 13, 2020
Michael Procopio
Micro Focus

Over the last few decades, IT departments have decreased budgets in part because of recession. As a result, they have are being asked to do more with less. The increase in work has amplified the need for automation ...

February 12, 2020
Michael Cabra
Cybera

Many variables must align for optimum APM, and security is certainly among them. I offer the following APM predictions for 2020, which revolve around the reality that we will definitely begin to see much deeper integration of WAN technology on the security front. Look for this integration to take shape in the following ways ...

February 10, 2020
Kim DeCarlis
PerimeterX

Only 11% of website decision-makers feel that they have complete insight into the scripts that they use on their websites. However, industry estimates state that about 70% of the code on a website comes from a third-party library or service. Research highlights a clear need to raise awareness of the potential threats associated with the vulnerabilities inherent in third-party code ...

February 06, 2020
Alastair Hartrup
Network Critical

The ever-increasing access and speeds offered by today's modern networks offer many advantages to businesses and consumers, but also make the integrity of their performance and security more paramount than ever before. Organizations are struggling to manage the constant fluctuations in network conditions and security threats. This has prompted many to explore how automation can help to streamline network management and security processes ...

February 04, 2020
Don Boxley
DH2i

Ensuring reliable data security is a critical part of Application Performance Management (APM) — or at least it should be. The fact is, as a result of our need for speed, increasingly development teams are confronted with the problem of releasing applications faster without compromising security ...

February 03, 2020
Elizabeth Magill
Cyara

To effectively deliver a great CX requires that the CX team, which represents the business requirements, and the IT/ digital team, which represents the technological possibilities and can execute on those, collaborate effectively. To better understand this dynamic, Cyara fielded research on the state of collaboration between IT/digital teams and CX professionals in North America ...

January 29, 2020
Tobi Knaup
D2iQ

This year, enterprises that have not yet moved to the cloud will need to take a look at their current strategy and make critical decisions as moving to the cloud is now a business imperative. Embracing a cloud native strategy will create new and exciting business opportunities and insights, however, there are also many complexities and obstacles standing in the way of success. The following are five critical elements needed for long term cloud native transformation success ...

January 28, 2020
Dave Hayes
Sentry

With a projected 7 billion mobile users by 2021, mobile is becoming the most dominant digital touchpoint for customer engagement. Annual mobile app downloads are projected to reach 258 billion by 2022 — a 45% increase from 2017. But downloads alone do not indicate mobile success — retention and engagement are key. While there are many factors that influence these metrics, application performance may be one of the most critical ...

January 21, 2020
Mehdi Daoudi
Catchpoint

The online retail industry has yet to have a Black Friday/Cyber Monday weekend unscathed by web performance (speed and availability) problems. Luckily, performance during 2019's hyper-critical online holiday shopping weekend was better than in years past, as we did not see any systemic, lengthy outages. While no website went completely down, several retailers did experience significant problems. Why have online retailers yet to figure out how to be crash-free during this all-important peak traffic period? We've identified several reasons for this ...

January 15, 2020
Keith Bromley
Ixia

Edge computing usage is starting to increase. The obvious follow-up question is, "So, what can I do with edge computing?" I'm glad you asked. There are lots of things you can do ...

January 09, 2020
Bhanu Singh
OpsRamp

With AI on the edge, companies will more easily monitor desktops, tablets and other end-user devices. AIOps will enable IT to guide employees on improving productivity from the applications installed on their devices while delivering greater visibility and control around the entire IT environment ...

January 08, 2020
Bhanu Singh
OpsRamp

2020 will see AIOps adoption going mainstream as use cases crystallize for improving IT efficiencies and supporting faster decision-making. Expect AI-enhanced automation to become smarter and more contextual, move towards the edge, and used increasingly for customer and user experience analysis. Yet there are significant challenges and cautions, which will shape AI's development in not only IT but across business and society ...

December 09, 2019
Rex McMillan
Ivanti

For IT professionals responsible for upgrading users to Windows 10, it's crunch time. End of regular support for Windows 7 is nearly here (January 14, 2020) but as many as 59% say that only a portion of their users have been migrated to Windows 10 ...

December 05, 2019
John Worthington
eG Innovations

Application performance monitoring (APM) has become one of the key strategies adopted by IT teams and application owners in today’s era of digital business services. Application downtime has always been considered adverse to business productivity. But in today’s digital economy, what is becoming equally dreadful is application slowdown. When an application is slow, the end user’s experience accessing the application is negatively affected leaving a dent on the business in terms of commercial loss and brand damage ...

December 02, 2019
Tobias Dunn-Krahn
xMatters

xMatters recently released the results of its Incident Management in the Age of Customer-Centricity research study to better understand the range of various incident management practices and how the increased focus on customer experience has caused roles across an organization to evolve. Findings highlight the ongoing challenges organizations face as they continue to introduce and rapidly evolve digital services ...

November 26, 2019
Steven Long
AppDynamics

The new App Attention Index Report from AppDynamics finds that consumers are using an average 32 digital services every day — more than four times as many as they realize. What's more, their use of digital services has evolved from a conscious decision to carry around a device and use it for a specific task, to an unconscious and automated behavior — a digital reflex. So what does all this mean for the IT teams driving application performance on the backend? Bottom line: delivering seamless and world-class digital experiences is critical if businesses want to stay relevant and ensure long-term customer loyalty. Here are some key considerations for IT leaders and developers to consider ...

November 25, 2019
Ben Henshall
Red Hat

Through the adoption of agile technologies, financial firms can begin to use software to both operate more effectively and be faster to market with improvements for customer experiences. Making sure there is the necessary software in place to give customers frictionless everyday activities, like remote deposits, business overdraft services and wealth management, is key for a positive customer experience ...

November 21, 2019
Peter Finter
Couchbase

For the past two years, Couchbase has been digging into enterprises' digital strategies. Can they deliver the experiences and services their end-users need? What pressure are they under to innovate and succeed? And what is driving investments in new technologies? ...

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