Vendor Forum

April 15, 2021
Ed Sawma
Transposit

A growing need for process automation as a result of the confluence of digital transformation initiatives with the remote/hybrid work policies brought on by the pandemic was uncovered by an independent survey of over 500 IT Operations, DevOps, and Site Reliability Engineering (SRE) professionals commissioned by Transposit for its inaugural State of DevOps Automation Report ...

April 13, 2021
Srinivas Miriyala
CloudFabrix Software

Complexity breaks correlation. Intelligence brings cohesion. This simple principle is what makes real-time asset intelligence a must-have for AIOps that is meant to diffuse complexity. To further create a context for the user, it is critical to understand service dependencies and correlate alerts across the stack to resolve incidents ...

April 08, 2021
Sidharth Kumar
Exoprise

On Wednesday January 27, 2021, Microsoft Office 365 experienced an outage affected a number of its services with a prolonged outage affecting Exchange Online. Despite Microsoft indicating that it was just Exchange Online affected during this outage, some monitoring tools detected that Azure Active Directory and dependent services like SharePoint and OneDrive were also affected at the time. The outage information indicated a rollout and rollback but we wouldn't expect to see such a widescale outage and slowdown just affecting some of the schema unless everything had to be taken offline ...

April 05, 2021
Paul Davenport
AppNeta

As vaccinations rise and businesses plan for a post-covid future, more than 80% of knowledge workers in the US would like their long-term work environment to include some element of remote work ...

April 01, 2021
Sidharth Kumar
Exoprise

With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available. But instead of accessing popular business-critical applications such as Salesforce, G Suite, Office 365, Microsoft 365, and so on through the company's data center, employees now get these services directly from the Internet. Experience and productivity at each location vary by internet, ISP, gateway, proxy, etc. ...

March 30, 2021
Girish Muckai
HEAL Software Inc.

It isn't uncommon for IT departments to be overwhelmed by alerts each week, causing alarm fatigue and making it hard for them to prioritize troubleshooting. Therefore, disruption of operations is often the first signal of IT problems, leaving enterprises to rely on an outdated break-and-fix model ...

March 29, 2021
Cory Virok
Rollbar

Developers are getting better at building software, but we're not getting better at fixing it. The problem is that fixing bugs and errors is still a very manual process ... That's because traditional observability tools will tell you if your infrastructure is having problems, but don't provide the context a developer needs to fix the code or how to prioritize them based on business requirements. Also, traditional observability tools produce far too much noise and too many false positives, leading to alert fatigue ...

March 24, 2021
Rex McMillan
Ivanti

Software spend in 2021 and beyond will be a hot button as organizations redirect priorities and spending as a result of the pandemic. Spend that can be linked to clear results — more productivity, more ROI, and better integration of the remote workforce — will be looked upon as worthy. However, wasted spend — particularly software assets that have devolved into "shelfware" or cloud waste — will be a ripe opportunity for CIOs and IT management to direct a laser beam on optimizing software asset usage and its potential drain on budget ...

March 22, 2021
Sidharth Kumar
Exoprise

Soon after the outbreak of the pandemic, managing a remote workforce has become complex; new distributed traffic patterns and application access paths have emerged. Employees now connect directly to the internet to access their favorite SaaS apps (Office365, Microsoft 365, Zoom, Salesforce, etc.) Businesses do not control the applications that users connect to or cannot control where they connect from ...

March 18, 2021
Angie Mistretta
AppDynamics

After making a quick pivot to increase focus on their digital strategies, companies are now looking for ways to improve efficiency and ensure their organization's long-term success. Notably, full-stack observability has been a common need across the industry — our report uncovered about three quarters of technologists recognize that the inability to connect full-stack observability with business outcomes will be detrimental to their business in 2021 ...

March 17, 2021
Brian Anderson
Nacelle

Traditional websites are simply not designed to handle hundreds of thousands of shoppers simultaneously. Whether one person is in the checkout or 150,000, shoppers should have a good buying experience. Headless PWAs are the answer ...

March 15, 2021
Marcus Rebelo
Resolve

Gartner describes business-driven hyperautomation as: "an approach in which organizations rapidly identify, vet and automate as many approved business and IT processes as possible through a disciplined approach. Hyperautomation involves the orchestrated use of multiple technologies, tools or platforms (inclusive of, but not limited to, AI, machine learning, event-driven software architecture, RPA, iPaaS, packaged software and other types of decision, process and/or task automation tools)." Hyperautomation topped Gartner's recent list of Top 10 Strategic Technology Trends, but is this just another new buzzword to further complicate our increasingly complex IT world? ...

March 11, 2021
Tim Flower
Nexthink

2020 was referred to as "the worst year ever" ... The goal from here is to not only play catch up for the last 12 months, but also implement new transformational technologies that support hybrid work and business real estate downsizing. There are vital things to consider for a new year of IT and how to optimize efficiency and productivity, without sacrificing quality and professionalism ...

March 10, 2021
Jay Botelho
LiveAction

Network management teams routinely perform several activities to plan, deploy, upgrade, troubleshoot, maintain, and monitor the network. So what can you do in the face of all this complexity to ensure network experiences and performance levels that satisfy the needs of the business? The truth is, there's not much you can do if you lack the fundamental capabilities today's digital enterprises require. Here are five key questions to ask that will serve as a starting point for ensuring your team is up to the task ...

March 09, 2021
Anirban Chatterjee
BigPanda

In today's complex, dynamic IT environments, the proliferation of disparate IT Ops, NOC, DevOps, and SRE teams and tools is a given — and usually considered a necessity. This leads to the inevitable truth that when an incident happens, often the biggest challenge is collaborating between these teams to understand what happened and resolve the issue. Inefficiencies suffered during this critical stage can have huge impacts on how much each incident costs the business ...

March 08, 2021
Sidharth Kumar
Exoprise

As work shifts to a new environment setting, executives report that at least half of their distributed workforce consistently experiences poor experiences with SaaS apps they use. The phenomenal growth of Microsoft Teams has resulted in video call rates increasing by over 1000% in recent months. However, outages have found a way to plague Teams causing disruptions during meetings and broadcasts. In this unprecedented era, the continued success of Teams operations relies on monitoring and managing quality metrics in real-time ...

March 02, 2021
Kash Shaikh
Virtana

The Model T automobile was introduced in 1908 ... Within a few years, competitors arrived on the scene including relic names such as Overland, Maxwell, and names that survived like Buick and Dodge. So, what does this have to do with the hybrid cloud market? From a business perspective — a lot ...

February 25, 2021
Scotty Calkins
Datadobi

Organizations use data to fuel their operations, make smart business decisions, improve customer relationships, and much more. Because so much value can be extracted from data its influence is generally positive, but it can also be detrimental to a business experiencing a serious disruption such as a cyberattack, insider threat, or storage platform-specific hack or bug ...

February 23, 2021
Sidharth Kumar
Exoprise

You surf the internet, don't you? While all of us are at home due to Covid lock-down and accepting a new reality, the majority of the work is happening online. IT managers are looking for tools that can track the user digital experience. Executives are reading a report from Gartner or Forrester about some of the best networking monitoring solutions available on the market. Project managers are using Microsoft Teams online to communicate and ensure team members are meeting deliverables on time. Remote employees everywhere use OWA to check their office mails. No matter what, you can be quite sure that everyone is using their favorite browser and search engine for connecting online and accomplish tasks ...

February 22, 2021
Adam Frank
Moogsoft

With the right solutions, teams can move themselves out of the shadows of error resolution and into the light of innovation. Observability data, drawn from their systems and imbued with context from AI, lets teams automate the issues holding them back. Contextualized data and insights also give them the language to speak to the incremental, product-led approach and the direction to drive key innovations in customer experience improvement. Communicating value becomes a much easier proposition for DevOps practitioners — and they can take their seat at the company table as contributors to value ...

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