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Feature Articles

Chris Steffen and Ken Buckler from EMA discuss the Cloudflare outage and what availability means in the technology space ...

Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner ...

In MEAN TIME TO INSIGHT Episode 19, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA explains the cause of the AWS outage in October ... 

Poor DEX directly costs global businesses an average of 470,000 hours per year, equivalent to around 226 full-time employees, according to a new report from Nexthink, Cracking the DEX Equation: The Annual Workplace Productivity Report. This indicates that digital friction is a vital and underreported element of the global productivity crisis ...

According to the Cisco AI Readiness Index, a small but consistent group of companies surveyed — the "Pacesetters," about 13% of organizations for the last three years — outperform their peers across every measure of AI value in the global study of over 8,000 AI leaders across 30 markets and 26 industries ...

In the age of AI, digital friction threatens to undermine AI's potential, exacerbate tech problems and have a corrosive effect on employee productivity. Office workers already endure 3.6 tech interruptions and 2.7 security update disruptions per month. This equates to nearly $4 million in lost productivity annually for a company with 2,000 employees ...

While AI adoption is accelerating, concerns about reliability and trust make it challenging to transition initiatives from concept to production, according to the 2025 State of Observability Report from Dynatrace ...

Organizations across the globe face unprecedented cybersecurity challenges as their digital footprints expand across cloud, on-premises, and remote environments. Ransomware continues to surge as one of the top global cyber threats, with attacks increasing(link is external) by 33% globally in 2024 and organizations experiencing an average of 1,200 weekly attacks — the highest in three years ...

In MEAN TIME TO INSIGHT Episode 18, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses networking for artificial intelligence ... 

Executive trust in AI agents and reliance on AI across business operations is growing, according to the PagerDuty AI Resilience Survey — 81% of executives trust AI agents to take action on the company's behalf during a crisis, such as a service outage or security event ...

AI roles now dominate tech market growth, according to ICT in Motion: The Next Wave of AI Integration, a new report from the AI Workforce Consortium ...

Services firms are grappling with significant new networking and security challenges as they increasingly transition towards digital-first operations, according to The State of Network Security in Business and Professional Services, a report commissioned by Aryaka ...

Enterprises experience consistent year-over-year revenue growth from their generative AI initiatives and steady investment into AI and agentic projects, according to a new study from Google Cloud ...

In MEAN TIME TO INSIGHT Episode 17, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses cloud network observability ... 

While the FinOps discipline is robust and proven, executives appear to be overconfident, according to Performance vs. Perception: The FinOps Execution Gap, a new report from CloudBolt Software ...

The data center industry is innovative and resilient, but also facing rising costs, worsening power constraints, and challenges in meeting the demands for AI, according to the Global Data Center Survey 2025 from Uptime Institute ...

Reliance on packet capture to improve mean times to detection (MTTD) and resolution (MTTR) is likely to increase in 79% of enterprise organizations this year, according to the 2025/2026 State of the Network study by VIAVI Solutions ... The study shows that organizations with strong packet capture experienced notable improvements to MTTD, with double the number of respondents reporting a significantly shorter MTTD rate over the past year compared to those lacking strong packet capture capability ...

In MEAN TIME TO INSIGHT Episode 16, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Do-It-Yourself Network Automation challenges and what vendors can do to help ... 

Kubernetes is designed for flexibility, not simplicity. Enterprises now routinely run multiple Kubernetes distributions — EKS for one team, OpenShift for another, and GKE for a third. These are typically adopted organically, often bottom-up by individual teams. The result is tooling sprawl, operational inconsistency, and a growing burden on platform teams responsible for ensuring stability, performance, and security. Here, we'll explore the three top challenges for secure networking in Kubernetes ...

Data centers are adopting onsite power as a primary energy source, according to the 2025 Data Center Power Report from Bloom Energy. Data centers are likely to continue to struggle with the timely availability of electricity, according to the report, which carries major implications for the future of the AI industry ...

Feature Articles

Chris Steffen and Ken Buckler from EMA discuss the Cloudflare outage and what availability means in the technology space ...

Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner ...

In MEAN TIME TO INSIGHT Episode 19, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA explains the cause of the AWS outage in October ... 

Poor DEX directly costs global businesses an average of 470,000 hours per year, equivalent to around 226 full-time employees, according to a new report from Nexthink, Cracking the DEX Equation: The Annual Workplace Productivity Report. This indicates that digital friction is a vital and underreported element of the global productivity crisis ...

According to the Cisco AI Readiness Index, a small but consistent group of companies surveyed — the "Pacesetters," about 13% of organizations for the last three years — outperform their peers across every measure of AI value in the global study of over 8,000 AI leaders across 30 markets and 26 industries ...

In the age of AI, digital friction threatens to undermine AI's potential, exacerbate tech problems and have a corrosive effect on employee productivity. Office workers already endure 3.6 tech interruptions and 2.7 security update disruptions per month. This equates to nearly $4 million in lost productivity annually for a company with 2,000 employees ...

While AI adoption is accelerating, concerns about reliability and trust make it challenging to transition initiatives from concept to production, according to the 2025 State of Observability Report from Dynatrace ...

Organizations across the globe face unprecedented cybersecurity challenges as their digital footprints expand across cloud, on-premises, and remote environments. Ransomware continues to surge as one of the top global cyber threats, with attacks increasing(link is external) by 33% globally in 2024 and organizations experiencing an average of 1,200 weekly attacks — the highest in three years ...

In MEAN TIME TO INSIGHT Episode 18, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses networking for artificial intelligence ... 

Executive trust in AI agents and reliance on AI across business operations is growing, according to the PagerDuty AI Resilience Survey — 81% of executives trust AI agents to take action on the company's behalf during a crisis, such as a service outage or security event ...

AI roles now dominate tech market growth, according to ICT in Motion: The Next Wave of AI Integration, a new report from the AI Workforce Consortium ...

Services firms are grappling with significant new networking and security challenges as they increasingly transition towards digital-first operations, according to The State of Network Security in Business and Professional Services, a report commissioned by Aryaka ...

Enterprises experience consistent year-over-year revenue growth from their generative AI initiatives and steady investment into AI and agentic projects, according to a new study from Google Cloud ...

In MEAN TIME TO INSIGHT Episode 17, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses cloud network observability ... 

While the FinOps discipline is robust and proven, executives appear to be overconfident, according to Performance vs. Perception: The FinOps Execution Gap, a new report from CloudBolt Software ...

The data center industry is innovative and resilient, but also facing rising costs, worsening power constraints, and challenges in meeting the demands for AI, according to the Global Data Center Survey 2025 from Uptime Institute ...

Reliance on packet capture to improve mean times to detection (MTTD) and resolution (MTTR) is likely to increase in 79% of enterprise organizations this year, according to the 2025/2026 State of the Network study by VIAVI Solutions ... The study shows that organizations with strong packet capture experienced notable improvements to MTTD, with double the number of respondents reporting a significantly shorter MTTD rate over the past year compared to those lacking strong packet capture capability ...

In MEAN TIME TO INSIGHT Episode 16, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses Do-It-Yourself Network Automation challenges and what vendors can do to help ... 

Kubernetes is designed for flexibility, not simplicity. Enterprises now routinely run multiple Kubernetes distributions — EKS for one team, OpenShift for another, and GKE for a third. These are typically adopted organically, often bottom-up by individual teams. The result is tooling sprawl, operational inconsistency, and a growing burden on platform teams responsible for ensuring stability, performance, and security. Here, we'll explore the three top challenges for secure networking in Kubernetes ...

Data centers are adopting onsite power as a primary energy source, according to the 2025 Data Center Power Report from Bloom Energy. Data centers are likely to continue to struggle with the timely availability of electricity, according to the report, which carries major implications for the future of the AI industry ...