Feature Articles

November 05, 2018

APMdigest asked experts from across the IT industry for their opinions on what IT departments should be monitoring to ensure digital performance. Part 5, the final installment, offers some recommendations you may not have thought about ...

November 02, 2018

APMdigest asked experts from across the IT industry for their opinions on what IT departments should be monitoring to ensure digital performance. Part 4 covers the infrastructure, including the cloud and the network ...

November 01, 2018

APMdigest asked experts from across the IT industry for their opinions on what IT departments should be monitoring to ensure digital performance. Part 3 covers the development side ...

October 31, 2018

Halloween is a time for all things spooky, but not when it comes to your mobile app experience. A poor experience can not only scare off your customers but keep them away for good ...

October 30, 2018

APMdigest asked experts from across the IT industry for their opinions on what IT departments should be monitoring to ensure digital performance. Part 2 covers key performance metrics like availability and response time ...

October 29, 2018

In today's digital economy, monitoring is a must. Your customers must be able to access your website and your apps, interact, purchase — and monitoring is one way to make sure this keeps happening. But the first question has to be: What should be monitored? With this in mind, APMdigest asked experts from across the IT industry for their opinions on what IT departments should be monitoring to ensure digital performance. Part 1 starts with a high level view of the end-user and customer ...

October 15, 2018

Use of artificial intelligence (AI) in digital commerce is generally considered a success, according to a survey by Gartner, Inc. About 70 percent of digital commerce organizations surveyed report that their AI projects are very or extremely successful ...

October 12, 2018

Most organizations are adopting or considering adopting machine learning due to its benefits, rather than with the intention to cut people’s jobs, according to the Voice of the Enterprise (VoTE): AI & Machine Learning – Adoption, Drivers and Stakeholders 2018 survey conducted by 451 Research ...

October 11, 2018

AI (Artificial Intelligence) and ML (Machine Learning) are the number one strategic enterprise IT investment priority in 2018 (named by 33% of enterprises), taking the top spot from container management (28%), and clearly leaving behind DevOps pipeline automation (13%), according to new EMA research ...

October 04, 2018

TEKsystems released the results of its 2018 Forecast Reality Check, measuring the current impact of market conditions on IT initiatives, hiring, salaries and skill needs. Here are some key results ...

October 02, 2018

Retailers that have readily adopted digital technologies have experienced a 6% CAGR revenue growth over a 3-year period, while other retailers that have explored digital without a full commitment to broad implementation experienced flat growth over the same period ...

September 26, 2018

Half (52%) of consumers worldwide are now using Internet of Things (IoT) devices, yet 64% of those have already encountered performance issues – according to a global survey of 10,000 consumers conducted by Dynatrace ...

September 21, 2018

The performance gap between customer experience leaders and runners-up is widening, with those on top being disproportionately rewarded. Gartner said organizations must ignore three myths in order to achieve a superior customer experience ...

September 10, 2018

Most organizations are undergoing a digital transformation that directly impacts how they do business, yet 70 percent of employees have not mastered the skills they need for their jobs today, and 80 percent of employees do not have the skills needed for their current and future roles, according to Gartner ...

September 05, 2018

Despite their benefits, containerized application environments have created exponential complexity in cloud-based application management and monitoring. "Seven Trends in Docker Container Monitoring," a study conducted by CA Technologies in collaboration with Gatepoint Research, identifies 7 key container challenges and trends ...

August 23, 2018

Cloud computing ranks as the top risk concern for executives in risk, audit, finance and compliance, according to the latest survey by Gartner ...

August 22, 2018

Organizations continue to increase their investment and evolve their cloud environments in order to leverage the technology to drive their business forward, according to the 2018 Cloud Computing Survey from IDG. With 73% of organizations having at least one application, or a portion of their computing infrastructure already in the cloud, it is no longer a question of if organizations will adopt cloud, but how ...

August 10, 2018

Gartner unveiled the CX Pyramid, a new methodology to test organizations’ customer journeys and forge more powerful experiences that deliver greater customer loyalty and brand advocacy ...

August 07, 2018

Over the past year, the enterprise network grew significantly more complicated, creating new challenges for network professionals, according to IDG’s 8th annual State of the Network study. Internet of Things (IoT) projects, the demands of an increasingly mobile workforce, and an explosion of apps prompted network professionals to enhance their network infrastructure and the skillsets needed to support it. Network professionals are now being asked to help shape IT strategy ...

July 27, 2018

As organizations continue to embrace digital transformation, they are finding that digital business is not as simple as buying the latest technology — it requires significant changes to culture and systems. A recent Gartner, Inc. survey found that only a small number of organizations have been able to successfully scale their digital initiatives beyond the experimentation and piloting stages. Gartner has identified six barriers that CIOs must overcome to transform their organization into a digital business ...

June 19, 2018

Companies using cloud technologies to automate their legacy applications and IT operations processes are gaining a significant competitive advantage over those behind the curve, according to a new report from Capgemini and Sogeti, The automation advantage: Making legacy IT keep pace with the cloud ...

June 15, 2018

When it comes to their own companies, 50% of IT stakeholders think they are leaders and will disrupt, while 50% feel they are behind and will be disrupted by the competition in 2018, according to a new survey of IT stakeholders from Alfresco Software and Dimensional Research. The report, Digital Disruption: Disrupt or Be Disrupted, is a wake-up call for the C-suite ...

June 08, 2018

As many IT workers develop greater technology skills and apply them to advance their careers, many digital workers in non-IT departments believe their CIO is out of touch with their technology needs. A Gartner, Inc. survey found that less than 50 percent of workers (both IT and non-IT) believe their CIOs are aware of digital technology problems that affect them ...

June 01, 2018

While DevSecOps, much like DevOps itself, is more about changing IT culture than employing certain types of technology, some tools can be an important support. To find out what the right tools are, DEVOPSdigest asked experts from across the IT industry for their opinions on the top tools to support DevSecOps ...

May 24, 2018

Customer service is king for IT decision-makers in the UK when it comes to the key checklist of what they look for in an IT vendor, according to a new study by Cogeco Peer 1. The vast majority of respondents (85%) believe that their organization’s most prominent current IT vendor can improve its service ...

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