AppDynamics, a Cisco company, announced the availability of AppDynamics for SAP, an application performance management solution for SAP environments that provides the deepest visibility from code-level insights to customer taps, swipes and clicks — helping enterprises deliver the flawless experiences their customers demand.

“The modern enterprise is in a challenging position. To satisfy customer expectations, it needs to meet the demands of an agile, digital business, while also maintaining and operating essential core systems,” said Thomas Wyatt, Chief Strategy Officer, AppDynamics. “AppDynamics for SAP is a major leap forward in providing true end-to-end visibility across each customer touchpoint for enterprise businesses.”

AppDynamics for SAP enables enterprises to collaborate around business transactions, AppDynamics’ unit of measurement that automatically reveals how customers interact with applications. With AppDynamics for SAP, enterprises can leverage the power of the Business Transactions to quickly identify and map critical transactions that flow between each customer facing technology and "systems of record," including SAP ERP (enterprise resource planning) and CRM (customer relationship management) technologies which leverage complex integration layers including SAP PI (process integration) and PO (process integration).

Now, enterprises can quickly understand all dependencies across their entire digital business, allowing them to baseline, identify and isolate the root cause of problems before customers are impacted. And when an issue does arise, finding and remediating the problem is faster than ever, keeping customers happy while delivering the great experiences they demand. This is a huge departure from other vendors that provide SAP monitoring. Other attempts to provide visibility in SAP environments use wire data for diagnostics or are hardware-based, making it impossible to use the same tool to monitor public or multicloud environments.

AppDynamics for SAP provides:

- ABAP Code-level Diagnostics—Through AppDynamics’ Business Transactions and its groundbreaking native ABAP agent monitoring, enterprises have insights into SAP environments like never before. This breakthrough enables code and database performance monitoring, dynamic baselines, and transaction snapshots when performance deviates from the norm, drastically reducing mean time to recovery (MTTR).

- Intelligent Alerting—AppDynamics for SAP baselines normal performance and intelligently alerts IT based on health rules that are automatically set for key performance metrics on every Business Transaction. These intelligent alerting policies reduce the noise from siloed monitoring tools and also integrate with existing enterprise workflow tools, including ServiceNow, PagerDuty, and JIRA. Now operations team can break out of their siloes and work directly in the tools they already use.

- Confident Cloud Migrations —Lifting and shifting SAP business applications is expensive, time consuming and error-prone. Because AppDynamics for SAP provides complete visibility into SAP environments, enterprises moving their SAP applications to the cloud can more effectively plan application migrations and measure post-migration results to ensure the same or better levels of user experience.

- S/4HANA Adoption— The movement towards S/4HANA is of high strategic importance to most SAP users for performance and support requirements, but the transition can introduce technical and business challenges. By automatically detecting SAP Business Transactions and baselining performance, AppDynamics for SAP provides more insight and visibility into downstream dependencies, giving enterprises the confidence to adopt S/4HANA.

AppDynamics for SAP is generally available today.