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AppDynamics for ServiceNow Announced

AppDynamics announced AppDynamics for ServiceNow, a new integration solution that will enable Global 2000 companies to proactively manage enterprise applications to deliver exceptional business uptime.

AppDynamics for ServiceNow is a modern way to deliver application insight and service health awareness at the velocity demanded for today’s digital business. The solution connects platforms to help modern IT organizations transform from reactively to proactively managing application and business service performance by leveraging AppDynamics Application Performance Management and ServiceNow ServiceWatch Insight.

With AppDynamics for ServiceNow, enterprises can now:

- Gain Better Visibility: With this integration, the AppDynamics business transaction map is imported into the ServiceNow CMDB, providing advanced visibility into performance.

- Understand Comprehensive Service Health: By combining, filtering, and correlating AppDynamics application insights with events from additional infrastructure monitoring sources in ServiceNow, IT can render a holistic picture of service health. This allows IT teams to dramatically reduce the volume of events they manage and almost immediately identify issues that may be impacting end-user experiences.

- Reduce Downtime: Leveraging this combined information, ServiceNow can intelligently trigger automated remediation actions to prevent outages or trigger incident management processes to reduce time to recovery.

“Enterprises are reconciling the need for velocity with the need for innovation at scale,” said Bhaskar Sunkara, cofounder and CTO, AppDynamics. “At this intersection lies a growing network of connected and distributed applications essential to successfully delivering customer experiences. With AppDynamics for ServiceNow, companies can transform reactive to proactive responses by monitoring their application and business health services proactively to achieve exceptional uptime.”

The AppDynamics for ServiceNow solution is comprised of two integration components, available at theServiceNow Store and the AppDynamics Exchange.

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AppDynamics for ServiceNow Announced

AppDynamics announced AppDynamics for ServiceNow, a new integration solution that will enable Global 2000 companies to proactively manage enterprise applications to deliver exceptional business uptime.

AppDynamics for ServiceNow is a modern way to deliver application insight and service health awareness at the velocity demanded for today’s digital business. The solution connects platforms to help modern IT organizations transform from reactively to proactively managing application and business service performance by leveraging AppDynamics Application Performance Management and ServiceNow ServiceWatch Insight.

With AppDynamics for ServiceNow, enterprises can now:

- Gain Better Visibility: With this integration, the AppDynamics business transaction map is imported into the ServiceNow CMDB, providing advanced visibility into performance.

- Understand Comprehensive Service Health: By combining, filtering, and correlating AppDynamics application insights with events from additional infrastructure monitoring sources in ServiceNow, IT can render a holistic picture of service health. This allows IT teams to dramatically reduce the volume of events they manage and almost immediately identify issues that may be impacting end-user experiences.

- Reduce Downtime: Leveraging this combined information, ServiceNow can intelligently trigger automated remediation actions to prevent outages or trigger incident management processes to reduce time to recovery.

“Enterprises are reconciling the need for velocity with the need for innovation at scale,” said Bhaskar Sunkara, cofounder and CTO, AppDynamics. “At this intersection lies a growing network of connected and distributed applications essential to successfully delivering customer experiences. With AppDynamics for ServiceNow, companies can transform reactive to proactive responses by monitoring their application and business health services proactively to achieve exceptional uptime.”

The AppDynamics for ServiceNow solution is comprised of two integration components, available at theServiceNow Store and the AppDynamics Exchange.

The Latest

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

Image
Azul

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...