BMC released BMC Helix AIOps 25.4.
BMC Helix AIOps 25.4 delivers agentic AI-driven root cause analysis, AI infrastructure optimization, integrated capacity risk management, and improved vulnerability management, along with other enhancements.
The AIOps value realization dashboard is available out of the box to provide a quick view into key business KPIs, such as
- Event noise reduction
- Incident volume reduction
- Mean time to identify (MTTI)
- Mean time to resolve (MTTR)
Operational key performance indicators (KPIs) are also tracked and displayed in the dashboard to help identify areas that may need attention to improve operations.
Integration with the Elastic Observability module allows BMC Helix AIOps to ingest the metrics or events collected by Elastic Search, such as those of a Kubernetes environment. This integration provides an additional data source for insights and context into the behavior of applications, accelerating root cause detection and remediation.
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