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CGI SVP of Global Business Engineering and Corporate Services Joins the APM Blog

Pete Goldin
APMdigest

Amar Aswatha, SVP of Global Business Engineering and Corporate Services at CGI, has joined the APM Blog on APMdigest.

With over 25 years of experience in technology, business consulting and shared services operations, Aswatha leads the US and Canadian Global Business Engineering functions at CGI. His team supports the design and implementation of managed IT and business process services, helping clients benefit from CGI’s IT expertise to increase agility, apply innovation, and deliver an improved return on investment. Throughout his career, Aswatha has worked closely with many Fortune 500 clients, helping drive performance and profitability through IT. He has an extensive background supporting strategic growth plans across industry sectors, including manufacturing, energy, and oil and gas. He thrives in hyper-scaling unstructured and emerging businesses. He holds a Bachelor of Science in Mechanical Engineering from Osmania University in Hyderabad, India and a Master of Science in Engineering from the University of Massachusetts. Amar has also completed executive education programs at MIT and the Singularity University.

Founded in 1976, CGI is among the largest independent technology and professional services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results.

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Part 4 outlines the challenges enterprise face when adopting AI observability. The main challenge is that AI complexity compounds at every stage of maturity. LLM-based applications introduce new behavior, dependencies, and quality considerations, while Agentic AI adds further failure modes as systems make decisions and take actions ...

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Most enterprise IT leaders can tell you exactly how many applications are running across their organization. They can surface a dashboard showing telecom spend by region, pull a report on SaaS license utilization, or call up a real-time view of mobile device inventory. The data is there, and IT leaders have largely delivered on the promise of visibility. Yet, in most organizations, that visibility has not translated into business value ...

CGI SVP of Global Business Engineering and Corporate Services Joins the APM Blog

Pete Goldin
APMdigest

Amar Aswatha, SVP of Global Business Engineering and Corporate Services at CGI, has joined the APM Blog on APMdigest.

With over 25 years of experience in technology, business consulting and shared services operations, Aswatha leads the US and Canadian Global Business Engineering functions at CGI. His team supports the design and implementation of managed IT and business process services, helping clients benefit from CGI’s IT expertise to increase agility, apply innovation, and deliver an improved return on investment. Throughout his career, Aswatha has worked closely with many Fortune 500 clients, helping drive performance and profitability through IT. He has an extensive background supporting strategic growth plans across industry sectors, including manufacturing, energy, and oil and gas. He thrives in hyper-scaling unstructured and emerging businesses. He holds a Bachelor of Science in Mechanical Engineering from Osmania University in Hyderabad, India and a Master of Science in Engineering from the University of Massachusetts. Amar has also completed executive education programs at MIT and the Singularity University.

Founded in 1976, CGI is among the largest independent technology and professional services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results.

The Latest

AI observability serves several roles across an organization. AI engineers use it to build, evaluate, and improve AI systems. SREs use it to operate those systems reliably and efficiently in production, including managing their cost. Leaders need it to connect AI behavior and operational performance to business outcomes. The common need is a clear understanding of whether AI systems are delivering the intended result ...

Part 4 outlines the challenges enterprise face when adopting AI observability. The main challenge is that AI complexity compounds at every stage of maturity. LLM-based applications introduce new behavior, dependencies, and quality considerations, while Agentic AI adds further failure modes as systems make decisions and take actions ...

Part 3 reports on the current state of AI observability. Most experts agree: enterprises are moving faster with AI than they are with the operational discipline needed to run it safely ...

When discussing AI Observability, one of the first questions that arises: Is this just an extension of traditional observability or is this a whole new type of tool? Part 2 compares traditional observability with AI observability ...

In this extensive 14-part series that will post over the next three weeks, experts across observability and AI will provide insight and opinions on the need for AI Observability, the challenges, the benefits, the current state, and predictions for the future ...

Amid rising complexity, organizations are moving quickly toward agent-driven operations: AgenticOps, according to The Impact of Agentic AI on Network Operations, a new report from Cisco ...

AI, automation, and enterprise software give organizations an extraordinary amount of leverage. Work that once required hours can happen in minutes. Information buried across systems can be analyzed almost instantly. Complex workflows can be coordinated across teams with far less manual intervention. That leverage creates a temptation to start with the technology ...

Everyone wants to talk about models. Compute clusters. Benchmark scores that climb a fraction of a point and make headlines anyway. It's an easy conversation to have because it's measurable. But it's also increasingly beside the point ...

For more than a decade, the default infrastructure play has been simple. Move more workloads to the cloud, retire on-premises gear and treat the data center as a cost to shrink. That logic held while public cloud offered near-limitless capacity at predictable prices, and AI demand is now testing both halves of that assumption ...

Most enterprise IT leaders can tell you exactly how many applications are running across their organization. They can surface a dashboard showing telecom spend by region, pull a report on SaaS license utilization, or call up a real-time view of mobile device inventory. The data is there, and IT leaders have largely delivered on the promise of visibility. Yet, in most organizations, that visibility has not translated into business value ...