Cisco Announces New Business Metrics for Cisco Cloud Observability
November 29, 2023
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Cisco announced new business metrics in Cisco Cloud Observability, powered by the Cisco Observability Platform to enhance business context for modern applications running on Amazon Web Services (AWS).

This latest release also supports integration with AWS services and application performance monitoring (APM) correlation and provides end-to-end visibility into the performance of cloud native applications.

This new capability empowers users with:

- Support for multiple business metrics within a business transaction.

- Easy identification of business transactions configured with business metrics for troubleshooting.

- User-friendly configuration interface that enables users to preview business transaction attributes for accuracy and set up mission-critical metric alerts.

- Advanced KPI visualization including baseline performance and a historical analysis trend line, to easily identify when business performance is abnormal.

- Data segmentation by selected attribute values for quick visibility of customer segments being affected most.

Supporting integration with more AWS services, DevOps teams can also now observe AWS Lambda functions as an entity within Cisco Cloud Observability APM pages, helping them to understand the functions' contribution to an application, correlate their performance to overall user experience and quickly troubleshoot unexpected behavior.

"By elevating business metrics to first-class status, similar to other performance-related metrics, we enable organizations to mature their observability practice by empowering technical teams to prioritize technical issues that are aligned with business outcomes," said Ronak Desai, Senior Vice President and General Manager for Cisco AppDynamics and Full-Stack Observability.

Cisco also announced support for 10 additional AWS services that are now pre-integrated with Cisco Cloud Observability. By tying together applications, business transactions, business metrics and expanded support for AWS infrastructure services, application owners can gain deep cross-domain visibility across the full stack.

Business metrics for Cisco Cloud Observability is now available.

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