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Dynatrace Releases Data Center Real User Monitoring (DC RUM) Version 12.4

Dynatrace released a new release of Data Center Real User Monitoring (DC RUM), version 12.4.

This new release delivers end-user and transaction-centric performance monitoring for dynamic data centers, providing new visibility into software-defined networks and accelerating the transition of organizations to more service-oriented IT operations. By analyzing performance metrics in the context of the user’s experience, DC RUM enables IT teams to prioritize and solve problems directly impacting their users, helping organizations save valuable time and resources.

DC RUM tames the complexity of today’s dynamic IT environments with powerful insights and analytics that are easy to deploy and use. No matter how quickly new IT services are introduced to end-users, DC RUM 12.4 immediately discovers and reveals their impact on experience with deep network and application tier detail. It introduces visibility into virtual networks, transactional insights into new application environments, and new interfaces to external IT Operations Analytics (ITOA) and dashboarding solutions.

Key capabilities and benefits in DC RUM 12.4 include:

- Application Dashboards: Summarize all application-specific KPIs on a single screen, leveraging modern tile-based visualizations. SAP, database, Citrix and web application dashboards are pre-configured and easily customized.

- Universal Decode: Facilitates rapid prototyping and delivery of transaction-oriented analysis modules – by customers, partners and consultants – to extend the value of DC RUM’s transaction insights into new protocol environments, using a new scripting interface.

- Enhanced Auto-discovery: Provides immediate insight into network traffic patterns for more applications, cloud services (such as Google, Office365 and SAP Lumina Cloud) and virtual networks, highlighting unexpected use and deviations from the norm that signal application and service provider issues—even security violations.

- IT Operations Analytics: Delivers fast and automated fault domain isolation through sophisticated analytics examining end-user response time, tier-level transaction performance, network metrics, baselines and trends. New APIs deliver both pre- and post-analyzed data to external ITOA and dashboarding solutions such as ElasticSearch/Logstash/Kibana and Splunk.

- Virtual Network Visibility: Facilitates performance analysis and troubleshooting in increasingly virtualized data center networks by reporting on the VLANs, tunnels and QoS classes used by applications.

- High-Speed Agentless Monitoring Device (AMD): Dynatrace offers an early access program for the new high-speed AMD, scaling transactional analysis capacity by more than 10x to better accommodate modern data center traffic volumes.

“DC RUM 12.4 demonstrates our commitment to meeting the changing needs of IT operations teams,” said Steve Tack, SVP of Product Management at Dynatrace. “As modern data center and application architecture complexity increases, infrastructure monitoring alone isn’t enough to understand service quality. The new iteration of DC RUM addresses the challenges of this changing landscape by supporting a seamless and effective transition to more service-oriented IT operations.”

The new release of DC RUM is available now to new and existing customers.

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Dynatrace Releases Data Center Real User Monitoring (DC RUM) Version 12.4

Dynatrace released a new release of Data Center Real User Monitoring (DC RUM), version 12.4.

This new release delivers end-user and transaction-centric performance monitoring for dynamic data centers, providing new visibility into software-defined networks and accelerating the transition of organizations to more service-oriented IT operations. By analyzing performance metrics in the context of the user’s experience, DC RUM enables IT teams to prioritize and solve problems directly impacting their users, helping organizations save valuable time and resources.

DC RUM tames the complexity of today’s dynamic IT environments with powerful insights and analytics that are easy to deploy and use. No matter how quickly new IT services are introduced to end-users, DC RUM 12.4 immediately discovers and reveals their impact on experience with deep network and application tier detail. It introduces visibility into virtual networks, transactional insights into new application environments, and new interfaces to external IT Operations Analytics (ITOA) and dashboarding solutions.

Key capabilities and benefits in DC RUM 12.4 include:

- Application Dashboards: Summarize all application-specific KPIs on a single screen, leveraging modern tile-based visualizations. SAP, database, Citrix and web application dashboards are pre-configured and easily customized.

- Universal Decode: Facilitates rapid prototyping and delivery of transaction-oriented analysis modules – by customers, partners and consultants – to extend the value of DC RUM’s transaction insights into new protocol environments, using a new scripting interface.

- Enhanced Auto-discovery: Provides immediate insight into network traffic patterns for more applications, cloud services (such as Google, Office365 and SAP Lumina Cloud) and virtual networks, highlighting unexpected use and deviations from the norm that signal application and service provider issues—even security violations.

- IT Operations Analytics: Delivers fast and automated fault domain isolation through sophisticated analytics examining end-user response time, tier-level transaction performance, network metrics, baselines and trends. New APIs deliver both pre- and post-analyzed data to external ITOA and dashboarding solutions such as ElasticSearch/Logstash/Kibana and Splunk.

- Virtual Network Visibility: Facilitates performance analysis and troubleshooting in increasingly virtualized data center networks by reporting on the VLANs, tunnels and QoS classes used by applications.

- High-Speed Agentless Monitoring Device (AMD): Dynatrace offers an early access program for the new high-speed AMD, scaling transactional analysis capacity by more than 10x to better accommodate modern data center traffic volumes.

“DC RUM 12.4 demonstrates our commitment to meeting the changing needs of IT operations teams,” said Steve Tack, SVP of Product Management at Dynatrace. “As modern data center and application architecture complexity increases, infrastructure monitoring alone isn’t enough to understand service quality. The new iteration of DC RUM addresses the challenges of this changing landscape by supporting a seamless and effective transition to more service-oriented IT operations.”

The new release of DC RUM is available now to new and existing customers.

The Latest

For many B2B and B2C enterprise brands, technology isn't a core strength. Relying on overly complex architectures (like those that follow a pure MACH doctrine) has been flagged by industry leaders as a source of operational slowdown, creating bottlenecks that limit agility in volatile market conditions ...

FinOps champions crucial cross-departmental collaboration, uniting business, finance, technology and engineering leaders to demystify cloud expenses. Yet, too often, critical cost issues are softened into mere "recommendations" or "insights" — easy to ignore. But what if we adopted security's battle-tested strategy and reframed these as the urgent risks they truly are, demanding immediate action? ...

Two in three IT professionals now cite growing complexity as their top challenge — an urgent signal that the modernization curve may be getting too steep, according to the Rising to the Challenge survey from Checkmk ...

While IT leaders are becoming more comfortable and adept at balancing workloads across on-premises, colocation data centers and the public cloud, there's a key component missing: connectivity, according to the 2025 State of the Data Center Report from CoreSite ...

A perfect storm is brewing in cybersecurity — certificate lifespans shrinking to just 47 days while quantum computing threatens today's encryption. Organizations must embrace ephemeral trust and crypto-agility to survive this dual challenge ...

In MEAN TIME TO INSIGHT Episode 14, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud network observability... 

While companies adopt AI at a record pace, they also face the challenge of finding a smart and scalable way to manage its rapidly growing costs. This requires balancing the massive possibilities inherent in AI with the need to control cloud costs, aim for long-term profitability and optimize spending ...

Telecommunications is expanding at an unprecedented pace ... But progress brings complexity. As WanAware's 2025 Telecom Observability Benchmark Report reveals, many operators are discovering that modernization requires more than physical build outs and CapEx — it also demands the tools and insights to manage, secure, and optimize this fast-growing infrastructure in real time ...

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...