eG Enterprise Available on IGEL App Portal
February 14, 2024
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IGEL and eG Innovations announced the availability of eG Enterprise on the IGEL App Portal.

eG Enterprise, which provides total application and infrastructure performance observability, has been validated for use on IGEL OS-powered devices. As a result, customers can now have the eG Enterprise agents for IGEL automatically installed and configured on their IGEL OS-powered devices for simple and comprehensive, end-to-end monitoring of their digital workspaces.

"Together, IGEL and eG Innovations are delivering total performance observability for IGEL OS users," said Jim Airdo, Senior Vice President, Strategic Alliances, IGEL. "By making eG Enterprise available via the IGEL App Portal, we are enabling our customers to benefit from the full power of eG Enterprise for rapid implementation and secure use in remote- and hybrid-work environments with efficient cloud-direct installation."

"Our collaboration with IGEL has empowered our mutual customers, enabling them to get a simplified and streamlined Digital User Experience delivery," said Bala Vaidhinathan, CTO, eG Innovations. "For more than two decades, eG Innovations has been committed to helping our customers deliver an enhanced user experience for their IT services. This commitment is realized through the provision of comprehensive observability, proactive analytics, and an intuitive, user-friendly approach to performance management. Through our partnership, we have successfully extended this mission, bringing added value to our mutual customers."

Available as an on-prem solution and as a Saas service, eG Enterprise is a comprehensive IT observability solution that is specialized for various Digital Workspaces (Citrix, Vmware Horizon, Azure Virtual Desktop, AWS Workspaces/Appstream, etc.) and provides insights into every layer and every tier of the service delivery chain. This helps admins pinpoint the root cause of issues faster than other point solution tools and hence enhance user productivity and improve IT efficiency. Besides Digital Workspaces, customers can also use eG Enterprise's all-in-one, single-pane-of-glass to monitor on-prem monolithic applications, enterprise applications and cloud-based microservices applications as well as the end user experience for any IT deployment. Using patented root-cause diagnosis technology, eG Enterprise auto-discovers the many dependencies in an IT infrastructure and differentiates the cause and its effects, providing actionable alerts and reducing MTTR. For IGEL-powered enterprises, eG Enterprise is the only solution that delivers comprehensive monitoring of endpoints, IGEL UMS and as well as IGEL Cloud Gateways.

eG Enterprise has been validated for use on IGEL OS-powered devices as part of the IGEL Ready partner program and is now available in the IGEL App Portal as part of IGEL's cloud services.

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