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eG Enterprise Available on IGEL App Portal

IGEL and eG Innovations announced the availability of eG Enterprise on the IGEL App Portal.

eG Enterprise, which provides total application and infrastructure performance observability, has been validated for use on IGEL OS-powered devices. As a result, customers can now have the eG Enterprise agents for IGEL automatically installed and configured on their IGEL OS-powered devices for simple and comprehensive, end-to-end monitoring of their digital workspaces.

"Together, IGEL and eG Innovations are delivering total performance observability for IGEL OS users," said Jim Airdo, Senior Vice President, Strategic Alliances, IGEL. "By making eG Enterprise available via the IGEL App Portal, we are enabling our customers to benefit from the full power of eG Enterprise for rapid implementation and secure use in remote- and hybrid-work environments with efficient cloud-direct installation."

"Our collaboration with IGEL has empowered our mutual customers, enabling them to get a simplified and streamlined Digital User Experience delivery," said Bala Vaidhinathan, CTO, eG Innovations. "For more than two decades, eG Innovations has been committed to helping our customers deliver an enhanced user experience for their IT services. This commitment is realized through the provision of comprehensive observability, proactive analytics, and an intuitive, user-friendly approach to performance management. Through our partnership, we have successfully extended this mission, bringing added value to our mutual customers."

Available as an on-prem solution and as a Saas service, eG Enterprise is a comprehensive IT observability solution that is specialized for various Digital Workspaces (Citrix, Vmware Horizon, Azure Virtual Desktop, AWS Workspaces/Appstream, etc.) and provides insights into every layer and every tier of the service delivery chain. This helps admins pinpoint the root cause of issues faster than other point solution tools and hence enhance user productivity and improve IT efficiency. Besides Digital Workspaces, customers can also use eG Enterprise's all-in-one, single-pane-of-glass to monitor on-prem monolithic applications, enterprise applications and cloud-based microservices applications as well as the end user experience for any IT deployment. Using patented root-cause diagnosis technology, eG Enterprise auto-discovers the many dependencies in an IT infrastructure and differentiates the cause and its effects, providing actionable alerts and reducing MTTR. For IGEL-powered enterprises, eG Enterprise is the only solution that delivers comprehensive monitoring of endpoints, IGEL UMS and as well as IGEL Cloud Gateways.

eG Enterprise has been validated for use on IGEL OS-powered devices as part of the IGEL Ready partner program and is now available in the IGEL App Portal as part of IGEL's cloud services.

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eG Enterprise Available on IGEL App Portal

IGEL and eG Innovations announced the availability of eG Enterprise on the IGEL App Portal.

eG Enterprise, which provides total application and infrastructure performance observability, has been validated for use on IGEL OS-powered devices. As a result, customers can now have the eG Enterprise agents for IGEL automatically installed and configured on their IGEL OS-powered devices for simple and comprehensive, end-to-end monitoring of their digital workspaces.

"Together, IGEL and eG Innovations are delivering total performance observability for IGEL OS users," said Jim Airdo, Senior Vice President, Strategic Alliances, IGEL. "By making eG Enterprise available via the IGEL App Portal, we are enabling our customers to benefit from the full power of eG Enterprise for rapid implementation and secure use in remote- and hybrid-work environments with efficient cloud-direct installation."

"Our collaboration with IGEL has empowered our mutual customers, enabling them to get a simplified and streamlined Digital User Experience delivery," said Bala Vaidhinathan, CTO, eG Innovations. "For more than two decades, eG Innovations has been committed to helping our customers deliver an enhanced user experience for their IT services. This commitment is realized through the provision of comprehensive observability, proactive analytics, and an intuitive, user-friendly approach to performance management. Through our partnership, we have successfully extended this mission, bringing added value to our mutual customers."

Available as an on-prem solution and as a Saas service, eG Enterprise is a comprehensive IT observability solution that is specialized for various Digital Workspaces (Citrix, Vmware Horizon, Azure Virtual Desktop, AWS Workspaces/Appstream, etc.) and provides insights into every layer and every tier of the service delivery chain. This helps admins pinpoint the root cause of issues faster than other point solution tools and hence enhance user productivity and improve IT efficiency. Besides Digital Workspaces, customers can also use eG Enterprise's all-in-one, single-pane-of-glass to monitor on-prem monolithic applications, enterprise applications and cloud-based microservices applications as well as the end user experience for any IT deployment. Using patented root-cause diagnosis technology, eG Enterprise auto-discovers the many dependencies in an IT infrastructure and differentiates the cause and its effects, providing actionable alerts and reducing MTTR. For IGEL-powered enterprises, eG Enterprise is the only solution that delivers comprehensive monitoring of endpoints, IGEL UMS and as well as IGEL Cloud Gateways.

eG Enterprise has been validated for use on IGEL OS-powered devices as part of the IGEL Ready partner program and is now available in the IGEL App Portal as part of IGEL's cloud services.

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...