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eG Enterprise Available on IGEL App Portal

IGEL and eG Innovations announced the availability of eG Enterprise on the IGEL App Portal.

eG Enterprise, which provides total application and infrastructure performance observability, has been validated for use on IGEL OS-powered devices. As a result, customers can now have the eG Enterprise agents for IGEL automatically installed and configured on their IGEL OS-powered devices for simple and comprehensive, end-to-end monitoring of their digital workspaces.

"Together, IGEL and eG Innovations are delivering total performance observability for IGEL OS users," said Jim Airdo, Senior Vice President, Strategic Alliances, IGEL. "By making eG Enterprise available via the IGEL App Portal, we are enabling our customers to benefit from the full power of eG Enterprise for rapid implementation and secure use in remote- and hybrid-work environments with efficient cloud-direct installation."

"Our collaboration with IGEL has empowered our mutual customers, enabling them to get a simplified and streamlined Digital User Experience delivery," said Bala Vaidhinathan, CTO, eG Innovations. "For more than two decades, eG Innovations has been committed to helping our customers deliver an enhanced user experience for their IT services. This commitment is realized through the provision of comprehensive observability, proactive analytics, and an intuitive, user-friendly approach to performance management. Through our partnership, we have successfully extended this mission, bringing added value to our mutual customers."

Available as an on-prem solution and as a Saas service, eG Enterprise is a comprehensive IT observability solution that is specialized for various Digital Workspaces (Citrix, Vmware Horizon, Azure Virtual Desktop, AWS Workspaces/Appstream, etc.) and provides insights into every layer and every tier of the service delivery chain. This helps admins pinpoint the root cause of issues faster than other point solution tools and hence enhance user productivity and improve IT efficiency. Besides Digital Workspaces, customers can also use eG Enterprise's all-in-one, single-pane-of-glass to monitor on-prem monolithic applications, enterprise applications and cloud-based microservices applications as well as the end user experience for any IT deployment. Using patented root-cause diagnosis technology, eG Enterprise auto-discovers the many dependencies in an IT infrastructure and differentiates the cause and its effects, providing actionable alerts and reducing MTTR. For IGEL-powered enterprises, eG Enterprise is the only solution that delivers comprehensive monitoring of endpoints, IGEL UMS and as well as IGEL Cloud Gateways.

eG Enterprise has been validated for use on IGEL OS-powered devices as part of the IGEL Ready partner program and is now available in the IGEL App Portal as part of IGEL's cloud services.

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eG Enterprise Available on IGEL App Portal

IGEL and eG Innovations announced the availability of eG Enterprise on the IGEL App Portal.

eG Enterprise, which provides total application and infrastructure performance observability, has been validated for use on IGEL OS-powered devices. As a result, customers can now have the eG Enterprise agents for IGEL automatically installed and configured on their IGEL OS-powered devices for simple and comprehensive, end-to-end monitoring of their digital workspaces.

"Together, IGEL and eG Innovations are delivering total performance observability for IGEL OS users," said Jim Airdo, Senior Vice President, Strategic Alliances, IGEL. "By making eG Enterprise available via the IGEL App Portal, we are enabling our customers to benefit from the full power of eG Enterprise for rapid implementation and secure use in remote- and hybrid-work environments with efficient cloud-direct installation."

"Our collaboration with IGEL has empowered our mutual customers, enabling them to get a simplified and streamlined Digital User Experience delivery," said Bala Vaidhinathan, CTO, eG Innovations. "For more than two decades, eG Innovations has been committed to helping our customers deliver an enhanced user experience for their IT services. This commitment is realized through the provision of comprehensive observability, proactive analytics, and an intuitive, user-friendly approach to performance management. Through our partnership, we have successfully extended this mission, bringing added value to our mutual customers."

Available as an on-prem solution and as a Saas service, eG Enterprise is a comprehensive IT observability solution that is specialized for various Digital Workspaces (Citrix, Vmware Horizon, Azure Virtual Desktop, AWS Workspaces/Appstream, etc.) and provides insights into every layer and every tier of the service delivery chain. This helps admins pinpoint the root cause of issues faster than other point solution tools and hence enhance user productivity and improve IT efficiency. Besides Digital Workspaces, customers can also use eG Enterprise's all-in-one, single-pane-of-glass to monitor on-prem monolithic applications, enterprise applications and cloud-based microservices applications as well as the end user experience for any IT deployment. Using patented root-cause diagnosis technology, eG Enterprise auto-discovers the many dependencies in an IT infrastructure and differentiates the cause and its effects, providing actionable alerts and reducing MTTR. For IGEL-powered enterprises, eG Enterprise is the only solution that delivers comprehensive monitoring of endpoints, IGEL UMS and as well as IGEL Cloud Gateways.

eG Enterprise has been validated for use on IGEL OS-powered devices as part of the IGEL Ready partner program and is now available in the IGEL App Portal as part of IGEL's cloud services.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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