eG Innovations Announces Free Logon Simulator Service for Microsoft Azure Virtual Desktop
July 19, 2022
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eG Innovations, a leading IT performance management software provider, announced today the expansion of its free online eG Enterprise Express SaaS (Software as a Service) solution to help organizations using AVD digital workspaces quickly identify and remediate logon issues that negatively affect the user experience and business productivity.

eG Enterprise Express Logon Simulator for AVD now provides any AVD administrator with a no-risk, powerful "synthetic" monitoring tool to track logon performance. "Slow logon performance has been one of the most challenging user complaints that VDI and digital workspace administrators and support teams have to deal with," said Srinivas Ramanathan, chief executive officer, eG Innovations. "When a user logs on to a virtual desktop, there are many interactions that need to occur between different infrastructure elements. A slow-down or failure anywhere in the infrastructure - the AVD broker, Azure AD, any on-prem Active Directory, FSLogix containers, storage, etc. - can result in slow or failed logons. AVD administrators must be able to detect such situations proactively and resolve them. 24x7 simulation and alerting on virtual desktop and workspaces logon failures provides AVD administrators with exactly what they need to proactively detect and fix such issues, and thereby ensure a great user and employee digital experience".

With this new release, organizations can now use the eG Enterprise Express free logon simulator to monitor desktop and application virtualization infrastructures running on multi-session AVD hosts. eG Enterprise Express allows administrators to continuously simulate the exact same steps that users take to log on to Azure virtual desktops. Administrators can receive real-time alerts, analyze performance over time and generate SLA reports using a web browser. "When you pick up your phone, you expect to have dial tone. In a similar vein, users expect to be able to login and do their work with AVD. This free resource will benefit IT admins and Microsoft partners deploying and supporting AVD." said Ramanathan.

This SaaS solution can be set up in minutes and is being offered free of charge. A simple web signup is the only requirement to get started.

Features:

- Synthetic logon simulation tool for monitoring, diagnosis, alerting and reporting of AVD logon performance. Tracks every step of the AVD logon process (browser access, authentication, enumeration, session establishment, and application launch), and pinpoints which step is causing logon slowdown

- Proactively diagnoses logon issues before users are affected

- Supports logon simulation for both virtualized applications and desktops

- Tests if the entire AVD and Azure delivery infrastructure is working in concert

- Quick SaaS deployment - up and running in minutes

- Web-based monitoring console

- Intuitive dashboards for logon performance monitoring

- Historical reporting allows analyzing performance trends

With this new addition, eG Enterprise Express SaaS now supports three built-in digital workspace simulation options. Customers can choose to use the free logon simulator for AVD, or the previously supported ones for Citrix (on-prem and cloud) and VMware Horizon technologies.

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