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eG Innovations Releases eG Enterprise v7

Introducing a Complete User Experience Monitoring Solution for IT Infrastructures

eG Innovations announced the general availability of the latest release of its flagship product, eG Enterprise. eG Enterprise v7 is a complete user experience monitoring solution, providing insights into all aspects of user experience for IT operations and development teams.

"IT monitoring has often focused on just monitoring resources. Today, user experience is the ultimate measure of an IT organization's success," says Srinivas Ramanathan, CEO of eG Innovations. "User experience is not just about application responsiveness. It also includes mean time to repair problems, the accuracy of problem resolution, proactiveness of monitoring and the ability to plan capacity upgrades intelligently. eG Enterprise v7 addresses all of these aspects of user experience."

The enhancements in this release cover all common use cases of application and infrastructure performance monitoring.

- eG Enterprise v7 gives Ops, DevOps and developers intelligent and actionable insights into application performance. A web application simulator is a new addition to the synthetic monitoring portfolio of eG Enterprise. Real User Monitoring capabilities have been enhanced to integrate with the latest browser APIs to provide additional client-side latency metrics. Slice-and-dice reporting helps analyze user experience across different dimensions. Additional insights into backend processing across big data platforms, message queues, and search technologies help troubleshoot server-side slowness. Transaction tracing for Microsoft Azure web apps, PHP and NodeJS applications is now supported.

- For digital workspaces, eG Enterprise includes new sensors for the latest additions to the Citrix stack, including Workspace Environment Manager (WEM), App Layering, SD-WAN, etc. Full support for Citrix Cloud is also available. New visualizations such as geo maps depicting user locations and session topologies empower helpdesks with exactly what they need to respond quickly to user enquiries. Monitoring support for VMware Horizon 7 architectural changes including Horizon Cloud Pods, AppVolumes, vSAN and Linked clones has also been added.

- New monitoring capabilities and custom dashboards have been introduced for enterprise applications like SAP and SaaS services, including Microsoft Office 365 and Salesforce.

- Full support is available for monitoring Docker and Kubernetes, Hadoop, Cassandra, Redis, MuleSoft, Atlassian Confluence, Apache Active MQ, Elasticsearch, Microsoft SQL reporting services, and many other application and infrastructure platforms.

"With eG Enterprise v7, it is clear to see how much effort eG Innovations has put into developing new capabilities and building on existing capabilities. These features will allow Citrix admins to better monitor and troubleshoot their environments than ever before. What I like is that eG Innovations understands what Citrix has been working on these past several months, and has reacted to it quickly. Examples like support for new products like Citrix App Layering, WEM and FAS come to mind," says George Spiers, Citrix CTP and Microsoft Certified Solutions Expert. "New user experience metrics, dashboards, and reports in this release will help an organization better understand what their end-users are experiencing and will go a long way in helping Citrix environments perform at their peak."

eG Enterprise v7 also facilitates SaaS deployment - it is fully multi-tenant and self-provisioned. Enterprises and MSPs can now benefit from many self-service options that automate and accelerate the provisioning of the system.

"The impediment for effective and proactively supporting the digital transformation of an enterprise sits on the shoulders of technology operations and other IT teams. They have access to actionable details using which they can course-correct or prevent problems that impact customer and employee experience. Today's applications and supporting infrastructure are a complex mesh of interconnected items which need to be orchestrated and managed as holistically as possible. Automation solutions such as eG Enterprise are essential enablers of modern IT teams", says Eveline Oehrlich, Research Director for Research in Action, a leading European research firm.

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eG Innovations Releases eG Enterprise v7

Introducing a Complete User Experience Monitoring Solution for IT Infrastructures

eG Innovations announced the general availability of the latest release of its flagship product, eG Enterprise. eG Enterprise v7 is a complete user experience monitoring solution, providing insights into all aspects of user experience for IT operations and development teams.

"IT monitoring has often focused on just monitoring resources. Today, user experience is the ultimate measure of an IT organization's success," says Srinivas Ramanathan, CEO of eG Innovations. "User experience is not just about application responsiveness. It also includes mean time to repair problems, the accuracy of problem resolution, proactiveness of monitoring and the ability to plan capacity upgrades intelligently. eG Enterprise v7 addresses all of these aspects of user experience."

The enhancements in this release cover all common use cases of application and infrastructure performance monitoring.

- eG Enterprise v7 gives Ops, DevOps and developers intelligent and actionable insights into application performance. A web application simulator is a new addition to the synthetic monitoring portfolio of eG Enterprise. Real User Monitoring capabilities have been enhanced to integrate with the latest browser APIs to provide additional client-side latency metrics. Slice-and-dice reporting helps analyze user experience across different dimensions. Additional insights into backend processing across big data platforms, message queues, and search technologies help troubleshoot server-side slowness. Transaction tracing for Microsoft Azure web apps, PHP and NodeJS applications is now supported.

- For digital workspaces, eG Enterprise includes new sensors for the latest additions to the Citrix stack, including Workspace Environment Manager (WEM), App Layering, SD-WAN, etc. Full support for Citrix Cloud is also available. New visualizations such as geo maps depicting user locations and session topologies empower helpdesks with exactly what they need to respond quickly to user enquiries. Monitoring support for VMware Horizon 7 architectural changes including Horizon Cloud Pods, AppVolumes, vSAN and Linked clones has also been added.

- New monitoring capabilities and custom dashboards have been introduced for enterprise applications like SAP and SaaS services, including Microsoft Office 365 and Salesforce.

- Full support is available for monitoring Docker and Kubernetes, Hadoop, Cassandra, Redis, MuleSoft, Atlassian Confluence, Apache Active MQ, Elasticsearch, Microsoft SQL reporting services, and many other application and infrastructure platforms.

"With eG Enterprise v7, it is clear to see how much effort eG Innovations has put into developing new capabilities and building on existing capabilities. These features will allow Citrix admins to better monitor and troubleshoot their environments than ever before. What I like is that eG Innovations understands what Citrix has been working on these past several months, and has reacted to it quickly. Examples like support for new products like Citrix App Layering, WEM and FAS come to mind," says George Spiers, Citrix CTP and Microsoft Certified Solutions Expert. "New user experience metrics, dashboards, and reports in this release will help an organization better understand what their end-users are experiencing and will go a long way in helping Citrix environments perform at their peak."

eG Enterprise v7 also facilitates SaaS deployment - it is fully multi-tenant and self-provisioned. Enterprises and MSPs can now benefit from many self-service options that automate and accelerate the provisioning of the system.

"The impediment for effective and proactively supporting the digital transformation of an enterprise sits on the shoulders of technology operations and other IT teams. They have access to actionable details using which they can course-correct or prevent problems that impact customer and employee experience. Today's applications and supporting infrastructure are a complex mesh of interconnected items which need to be orchestrated and managed as holistically as possible. Automation solutions such as eG Enterprise are essential enablers of modern IT teams", says Eveline Oehrlich, Research Director for Research in Action, a leading European research firm.

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...