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eG Innovations Releases eG Enterprise v7

Introducing a Complete User Experience Monitoring Solution for IT Infrastructures

eG Innovations announced the general availability of the latest release of its flagship product, eG Enterprise. eG Enterprise v7 is a complete user experience monitoring solution, providing insights into all aspects of user experience for IT operations and development teams.

"IT monitoring has often focused on just monitoring resources. Today, user experience is the ultimate measure of an IT organization's success," says Srinivas Ramanathan, CEO of eG Innovations. "User experience is not just about application responsiveness. It also includes mean time to repair problems, the accuracy of problem resolution, proactiveness of monitoring and the ability to plan capacity upgrades intelligently. eG Enterprise v7 addresses all of these aspects of user experience."

The enhancements in this release cover all common use cases of application and infrastructure performance monitoring.

- eG Enterprise v7 gives Ops, DevOps and developers intelligent and actionable insights into application performance. A web application simulator is a new addition to the synthetic monitoring portfolio of eG Enterprise. Real User Monitoring capabilities have been enhanced to integrate with the latest browser APIs to provide additional client-side latency metrics. Slice-and-dice reporting helps analyze user experience across different dimensions. Additional insights into backend processing across big data platforms, message queues, and search technologies help troubleshoot server-side slowness. Transaction tracing for Microsoft Azure web apps, PHP and NodeJS applications is now supported.

- For digital workspaces, eG Enterprise includes new sensors for the latest additions to the Citrix stack, including Workspace Environment Manager (WEM), App Layering, SD-WAN, etc. Full support for Citrix Cloud is also available. New visualizations such as geo maps depicting user locations and session topologies empower helpdesks with exactly what they need to respond quickly to user enquiries. Monitoring support for VMware Horizon 7 architectural changes including Horizon Cloud Pods, AppVolumes, vSAN and Linked clones has also been added.

- New monitoring capabilities and custom dashboards have been introduced for enterprise applications like SAP and SaaS services, including Microsoft Office 365 and Salesforce.

- Full support is available for monitoring Docker and Kubernetes, Hadoop, Cassandra, Redis, MuleSoft, Atlassian Confluence, Apache Active MQ, Elasticsearch, Microsoft SQL reporting services, and many other application and infrastructure platforms.

"With eG Enterprise v7, it is clear to see how much effort eG Innovations has put into developing new capabilities and building on existing capabilities. These features will allow Citrix admins to better monitor and troubleshoot their environments than ever before. What I like is that eG Innovations understands what Citrix has been working on these past several months, and has reacted to it quickly. Examples like support for new products like Citrix App Layering, WEM and FAS come to mind," says George Spiers, Citrix CTP and Microsoft Certified Solutions Expert. "New user experience metrics, dashboards, and reports in this release will help an organization better understand what their end-users are experiencing and will go a long way in helping Citrix environments perform at their peak."

eG Enterprise v7 also facilitates SaaS deployment - it is fully multi-tenant and self-provisioned. Enterprises and MSPs can now benefit from many self-service options that automate and accelerate the provisioning of the system.

"The impediment for effective and proactively supporting the digital transformation of an enterprise sits on the shoulders of technology operations and other IT teams. They have access to actionable details using which they can course-correct or prevent problems that impact customer and employee experience. Today's applications and supporting infrastructure are a complex mesh of interconnected items which need to be orchestrated and managed as holistically as possible. Automation solutions such as eG Enterprise are essential enablers of modern IT teams", says Eveline Oehrlich, Research Director for Research in Action, a leading European research firm.

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eG Innovations Releases eG Enterprise v7

Introducing a Complete User Experience Monitoring Solution for IT Infrastructures

eG Innovations announced the general availability of the latest release of its flagship product, eG Enterprise. eG Enterprise v7 is a complete user experience monitoring solution, providing insights into all aspects of user experience for IT operations and development teams.

"IT monitoring has often focused on just monitoring resources. Today, user experience is the ultimate measure of an IT organization's success," says Srinivas Ramanathan, CEO of eG Innovations. "User experience is not just about application responsiveness. It also includes mean time to repair problems, the accuracy of problem resolution, proactiveness of monitoring and the ability to plan capacity upgrades intelligently. eG Enterprise v7 addresses all of these aspects of user experience."

The enhancements in this release cover all common use cases of application and infrastructure performance monitoring.

- eG Enterprise v7 gives Ops, DevOps and developers intelligent and actionable insights into application performance. A web application simulator is a new addition to the synthetic monitoring portfolio of eG Enterprise. Real User Monitoring capabilities have been enhanced to integrate with the latest browser APIs to provide additional client-side latency metrics. Slice-and-dice reporting helps analyze user experience across different dimensions. Additional insights into backend processing across big data platforms, message queues, and search technologies help troubleshoot server-side slowness. Transaction tracing for Microsoft Azure web apps, PHP and NodeJS applications is now supported.

- For digital workspaces, eG Enterprise includes new sensors for the latest additions to the Citrix stack, including Workspace Environment Manager (WEM), App Layering, SD-WAN, etc. Full support for Citrix Cloud is also available. New visualizations such as geo maps depicting user locations and session topologies empower helpdesks with exactly what they need to respond quickly to user enquiries. Monitoring support for VMware Horizon 7 architectural changes including Horizon Cloud Pods, AppVolumes, vSAN and Linked clones has also been added.

- New monitoring capabilities and custom dashboards have been introduced for enterprise applications like SAP and SaaS services, including Microsoft Office 365 and Salesforce.

- Full support is available for monitoring Docker and Kubernetes, Hadoop, Cassandra, Redis, MuleSoft, Atlassian Confluence, Apache Active MQ, Elasticsearch, Microsoft SQL reporting services, and many other application and infrastructure platforms.

"With eG Enterprise v7, it is clear to see how much effort eG Innovations has put into developing new capabilities and building on existing capabilities. These features will allow Citrix admins to better monitor and troubleshoot their environments than ever before. What I like is that eG Innovations understands what Citrix has been working on these past several months, and has reacted to it quickly. Examples like support for new products like Citrix App Layering, WEM and FAS come to mind," says George Spiers, Citrix CTP and Microsoft Certified Solutions Expert. "New user experience metrics, dashboards, and reports in this release will help an organization better understand what their end-users are experiencing and will go a long way in helping Citrix environments perform at their peak."

eG Enterprise v7 also facilitates SaaS deployment - it is fully multi-tenant and self-provisioned. Enterprises and MSPs can now benefit from many self-service options that automate and accelerate the provisioning of the system.

"The impediment for effective and proactively supporting the digital transformation of an enterprise sits on the shoulders of technology operations and other IT teams. They have access to actionable details using which they can course-correct or prevent problems that impact customer and employee experience. Today's applications and supporting infrastructure are a complex mesh of interconnected items which need to be orchestrated and managed as holistically as possible. Automation solutions such as eG Enterprise are essential enablers of modern IT teams", says Eveline Oehrlich, Research Director for Research in Action, a leading European research firm.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...