eG Innovations Supports Microsoft Azure Virtual Desktop
July 18, 2022
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eG Innovations announced that its eG Enterprise monitoring, diagnosis and reporting solution has full support for Microsoft Azure Virtual Desktop (AVD) and Microsoft's multi-session Windows desktop technologies.

Microsoft Azure Virtual Desktop (AVD) and Microsoft's multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. Integration with Azure Active Directory and FSLogix ensures secure access with efficient profile management.

Srinivas Ramanathan, CEO of eG Innovations said, "AVD adoption is on the rise, both in smaller and larger organizations. In fact, our recent AVD Adoption Survey results predict that 80% of organizations expect to adopt AVD for virtual desktops before the end of 2023. Customers can now monitor their on-premise and cloud-based digital workspaces in a consistent manner, from the same web console."

With eG Enterprise for Microsoft AVD, IT teams can:

- Monitor all aspects of user experience - logon time, application launch time, frame rate, connection bandwidth - using a combination of synthetic and real user monitoring.

- Get end-to-end visibility into the performance of all the IT tiers supporting Azure AVD including the Azure cloud infrastructure, Azure host pools, session hosts, Azure Active Directory and Azure AD connect, FSLogix, storage, connectors, network connectivity, and virtual desktops and the user endpoints.

- Get in-depth insights to troubleshoot performance issues quickly including logon time breakdowns, user virtual channel metrics, browser URL monitoring, application resource usage tracking, etc.

- Be proactively and accurately alerted to the root-cause of problems using a combination of AIOps (Artificial Intelligence for Operations) technologies that support a mix of pre-configured and dynamic automatic baselining of metrics and intelligent dependency-based correlation rules.

- Obtain analytics and insights that help optimize the AVD infrastructure to accommodate more users or reduce costs and thereby deliver greater ROI for the organization.

Key features of eG Enterprise's AVD monitoring technology include:

- Ready-to-go rich graphical, live dashboards and historical reports providing tailored views for different stakeholders including help desk staff, system administrators, architects and management auditors.

- Dedicated features to support Microsoft partners delivering AVD as a managed service, including multi-tenancy, segregated views and flexible self-service administration and licensing.

- Integration with major ITSM and service desk systems, including ServiceNow, Autotask, Microsoft Teams, PagerDuty and others, to ensure that support tickets are automatically generated and closed.

- Deployment options include private cloud/on-premise deployment and ready-to-go SaaS available in multiple regions for regulatory compliance.

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