Forrester's John Rakowski Joins the BSM Blog

Pete Goldin
Editor and Publisher
APMdigest

John Rakowski, Analyst, Infrastructure and Operations, at Forrester, has joined the BSM Blog on APMdigest.

Although APMdigest has featured Forrester in Q&As and articles over the years, this is the first time a Forrester analyst has joined the BSM Blog. APMdigest will be posting excerpts from Rakowski's Forrester blogs as well as original content.

Working out of Forrester's London office, Rakowski serves Infrastructure & Operations Professionals. He has 8 years of experience in the technology and consulting industry, with certifications from Microsoft, VMware, Citrix, BMC, and the Information Technology Infrastructure Library (ITIL).

At Forrester, his research focuses on service management strategy, adoption, and implementation. In particular, Rakowski helps IT leaders and their teams understand the business value of service management, develop their strategy, evaluate and select vendor tools, and implement service management processes such as ITIL. Additionally, Rakowski focuses on the organizational impact of service management and its relationship to broader IT trends such as cloud computing.

Prior to joining Forrester in 2011, Rakowski was a solution architect for Fujitsu specializing in enterprise management. He has provided consultancy to a number of organizations in both the public and private sector and across different verticals ranging from the financial sector to not-for-profit charities. Some notable examples of Rakowski's past clients are Deutsche Bank, Citigroup, KPMG, and Her Majesty's Revenue and Customs (HMRC). He has also been a certified trainer delivering systems management courses on behalf of Microsoft.

Rakowski holds a B.Sc. (Hons) in business information technology from Manchester Metropolitan University.

Related Links:

Read John Rakowski's first blog on APMdigest: Are You Ready For Cyber Monday?

blogs.forrester.com/john_rakowski

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Forrester's John Rakowski Joins the BSM Blog

Pete Goldin
Editor and Publisher
APMdigest

John Rakowski, Analyst, Infrastructure and Operations, at Forrester, has joined the BSM Blog on APMdigest.

Although APMdigest has featured Forrester in Q&As and articles over the years, this is the first time a Forrester analyst has joined the BSM Blog. APMdigest will be posting excerpts from Rakowski's Forrester blogs as well as original content.

Working out of Forrester's London office, Rakowski serves Infrastructure & Operations Professionals. He has 8 years of experience in the technology and consulting industry, with certifications from Microsoft, VMware, Citrix, BMC, and the Information Technology Infrastructure Library (ITIL).

At Forrester, his research focuses on service management strategy, adoption, and implementation. In particular, Rakowski helps IT leaders and their teams understand the business value of service management, develop their strategy, evaluate and select vendor tools, and implement service management processes such as ITIL. Additionally, Rakowski focuses on the organizational impact of service management and its relationship to broader IT trends such as cloud computing.

Prior to joining Forrester in 2011, Rakowski was a solution architect for Fujitsu specializing in enterprise management. He has provided consultancy to a number of organizations in both the public and private sector and across different verticals ranging from the financial sector to not-for-profit charities. Some notable examples of Rakowski's past clients are Deutsche Bank, Citigroup, KPMG, and Her Majesty's Revenue and Customs (HMRC). He has also been a certified trainer delivering systems management courses on behalf of Microsoft.

Rakowski holds a B.Sc. (Hons) in business information technology from Manchester Metropolitan University.

Related Links:

Read John Rakowski's first blog on APMdigest: Are You Ready For Cyber Monday?

blogs.forrester.com/john_rakowski

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As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Beyond Traditional Autoscaling: The Future of Kubernetes in AI Infrastructure

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI Drives Surge in Data Budgets

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned Architecture Causes Service Disruptions, High Operational Costs and Security Challenges

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

How GenAI Can Save Time for the NetOps Team

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

Will AI Solve the Growing Data Divide?

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

Top Concerns for Tech Decision Makers

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

Gartner: Top Trends Shaping the Future of Cloud

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

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2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

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