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HEAL Software Announces SaaS Offering

HEAL Software announced the launch of a new enterprise-grade, cloud-based Software-as-a-Service (SaaS) offering for its flagship HEAL product.

HEAL is an artificial intelligence for IT operations (AIOps) software that enables IT teams to find and fix problems before they happen. Proven to reduce or eliminate downtime associated with IT outages, HEAL’s SaaS roll-out makes its competitive advantages easily accessible to large and small businesses with simplified installation and setup.

“As the pandemic has changed the way we do business, we recognize that enterprises need the flexibility of on-demand scaling and pay-as-you-go efficiency,” says Girish Muckai, Chief Sales and Marketing Officer of HEAL Software Inc. “...HEAL SaaS completes the existing HEAL enterprise portfolio of on-prem, hybrid and cloud offerings.”

With both an agent and agentless offering, HEAL SaaS features leading application performance management (APM) and AIOps functionalities and is a consumable, “try before you buy” product readily available on the trusted, secure and compliant Microsoft Azure Cloud. Its subscription-based model also allows customers to better manage expenses.

Chet Mandair, industry veteran and member of HEAL’s advisory board said, “One of the key reasons companies choose SaaS applications is the hassle-free implementation and minimal maintenance required. HEAL’s software can be implemented without any delays for setup or integration. Having this type of technology offering is just what HEAL needs to continue as the leader in the preventive healing space.”

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HEAL Software Announces SaaS Offering

HEAL Software announced the launch of a new enterprise-grade, cloud-based Software-as-a-Service (SaaS) offering for its flagship HEAL product.

HEAL is an artificial intelligence for IT operations (AIOps) software that enables IT teams to find and fix problems before they happen. Proven to reduce or eliminate downtime associated with IT outages, HEAL’s SaaS roll-out makes its competitive advantages easily accessible to large and small businesses with simplified installation and setup.

“As the pandemic has changed the way we do business, we recognize that enterprises need the flexibility of on-demand scaling and pay-as-you-go efficiency,” says Girish Muckai, Chief Sales and Marketing Officer of HEAL Software Inc. “...HEAL SaaS completes the existing HEAL enterprise portfolio of on-prem, hybrid and cloud offerings.”

With both an agent and agentless offering, HEAL SaaS features leading application performance management (APM) and AIOps functionalities and is a consumable, “try before you buy” product readily available on the trusted, secure and compliant Microsoft Azure Cloud. Its subscription-based model also allows customers to better manage expenses.

Chet Mandair, industry veteran and member of HEAL’s advisory board said, “One of the key reasons companies choose SaaS applications is the hassle-free implementation and minimal maintenance required. HEAL’s software can be implemented without any delays for setup or integration. Having this type of technology offering is just what HEAL needs to continue as the leader in the preventive healing space.”

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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