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Hexaware Joins the APM Blog

Pete Goldin
Editor and Publisher
APMdigest

Arun "Rak" Ramchandran, Corporate VP at Hexaware, has joined the APM Blog on APMdigest.

Rak is a strategy expert and thought-leader in the field of Trust, Technology, Transformation and Turnarounds. Rak joined Hexaware in 2017 from Capgemini, where he spent close to six years, initially as a member of their Applications Services’ Executive Board, being instrumental in creating and leading their Strategic Large Deals team globally and closely involved in several of their large, marquee Managed Services wins, and then as Head of Sales and Client Relations in North America for their Technology & Engineering Services Unit, Sogeti. Prior to Capgemini, Rak had spent more than a decade at Infosys in various roles, ultimately leading their Global Life Sciences Unit. Rak’s career spans stints at Virtusa (during its pre-IPO phase), Nokia Mobile Phones and Asian Paints, across US and India. He holds a B.Tech engineering degree from IIT, Mumbai, and an MBA from IIM, Calcutta.

Hexaware is a global IT services company empowering businesses to realize digital transformation at scale and speed.

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Hexaware Joins the APM Blog

Pete Goldin
Editor and Publisher
APMdigest

Arun "Rak" Ramchandran, Corporate VP at Hexaware, has joined the APM Blog on APMdigest.

Rak is a strategy expert and thought-leader in the field of Trust, Technology, Transformation and Turnarounds. Rak joined Hexaware in 2017 from Capgemini, where he spent close to six years, initially as a member of their Applications Services’ Executive Board, being instrumental in creating and leading their Strategic Large Deals team globally and closely involved in several of their large, marquee Managed Services wins, and then as Head of Sales and Client Relations in North America for their Technology & Engineering Services Unit, Sogeti. Prior to Capgemini, Rak had spent more than a decade at Infosys in various roles, ultimately leading their Global Life Sciences Unit. Rak’s career spans stints at Virtusa (during its pre-IPO phase), Nokia Mobile Phones and Asian Paints, across US and India. He holds a B.Tech engineering degree from IIT, Mumbai, and an MBA from IIM, Calcutta.

Hexaware is a global IT services company empowering businesses to realize digital transformation at scale and speed.

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
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