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IGEL Expands Collaboration with ControlUp

IGEL is expanding its collaboration with ControlUp with the integration of their ControlUp Remote DX and ControlUp Edge DX for IGEL OS-powered endpoint environments.

These new capabilities provide greater visibility into endpoint performance while optimizing the digital employee experience for the end user.

"Our expanded relationship with ControlUp provides our mutual customers with more key metrics for expanded visibility and control over the performance of their endpoints, while at the same time helping to identify ways to better optimize the employee digital experience," said Matthias Haas, CTO, IGEL. "With ControlUp, organizations can make more educated decisions about how to improve the performance of their Citrix, VMware, and other virtual desktop and cloud workspace solutions. As a result, they can drive greater productivity and flexibility for end-users."

IGEL and ControlUp first began collaborating in 2019 when the two companies forged an alliance to deliver real-time monitoring combined with an endpoint OS designed for secure, flexible access to cloud-delivered digital workspaces. With the launch of ControlUp Remote DX and ControlUp Edge DX, IGEL and ControlUp are continuing, together, to optimize the end-user's digital experience.

- ControlUp Remote DX: Visibility into the digital employee experience, by monitoring local network performance, including Wi-Fi strength and speed, as well as user device ISP connectivity measurement, regardless of employee location.

- ControlUp Edge DX: ControlUp brings its proven real-time monitoring and optimization capabilities from the world of virtual applications and desktops into the realm of physical endpoints (i.e. machines running Windows, macOS, or Linux).

"To remain productive, today's increasingly distributed workforce relies on being able to connect remotely to their business-critical resources and applications," said Alexander Rublowsky, Executive VP of Marketing at ControlUp. "Enterprises simply can't risk a diminished user experience due to poor connectivity. With the acquisition of Avacee in December 2020, ControlUp is now able to offer a powerful solution that provides high availability, reliability, and performance while supporting the new "work-from-anywhere" business model..."

In February 2021, ControlUp released ControlUp v8.2, the latest version of its real-time performance monitoring dashboard. IGEL OS will support the new functionality with the release of 11.06.100 in August.

"Embedding ControlUp into IGEL OS enables organizations to quickly leverage new features and capabilities that are available in a way that further simplifies the monitoring and optimization of IGEL-powered endpoints, so that users can remain more productive and happier," continued Haas.

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IGEL Expands Collaboration with ControlUp

IGEL is expanding its collaboration with ControlUp with the integration of their ControlUp Remote DX and ControlUp Edge DX for IGEL OS-powered endpoint environments.

These new capabilities provide greater visibility into endpoint performance while optimizing the digital employee experience for the end user.

"Our expanded relationship with ControlUp provides our mutual customers with more key metrics for expanded visibility and control over the performance of their endpoints, while at the same time helping to identify ways to better optimize the employee digital experience," said Matthias Haas, CTO, IGEL. "With ControlUp, organizations can make more educated decisions about how to improve the performance of their Citrix, VMware, and other virtual desktop and cloud workspace solutions. As a result, they can drive greater productivity and flexibility for end-users."

IGEL and ControlUp first began collaborating in 2019 when the two companies forged an alliance to deliver real-time monitoring combined with an endpoint OS designed for secure, flexible access to cloud-delivered digital workspaces. With the launch of ControlUp Remote DX and ControlUp Edge DX, IGEL and ControlUp are continuing, together, to optimize the end-user's digital experience.

- ControlUp Remote DX: Visibility into the digital employee experience, by monitoring local network performance, including Wi-Fi strength and speed, as well as user device ISP connectivity measurement, regardless of employee location.

- ControlUp Edge DX: ControlUp brings its proven real-time monitoring and optimization capabilities from the world of virtual applications and desktops into the realm of physical endpoints (i.e. machines running Windows, macOS, or Linux).

"To remain productive, today's increasingly distributed workforce relies on being able to connect remotely to their business-critical resources and applications," said Alexander Rublowsky, Executive VP of Marketing at ControlUp. "Enterprises simply can't risk a diminished user experience due to poor connectivity. With the acquisition of Avacee in December 2020, ControlUp is now able to offer a powerful solution that provides high availability, reliability, and performance while supporting the new "work-from-anywhere" business model..."

In February 2021, ControlUp released ControlUp v8.2, the latest version of its real-time performance monitoring dashboard. IGEL OS will support the new functionality with the release of 11.06.100 in August.

"Embedding ControlUp into IGEL OS enables organizations to quickly leverage new features and capabilities that are available in a way that further simplifies the monitoring and optimization of IGEL-powered endpoints, so that users can remain more productive and happier," continued Haas.

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In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

Many organizations assumed their infrastructure strategy was settled. It had been implemented, optimized and built into long-term plans. Recent changes in technology and vendor consolidation are forcing a second look. Cloud outages and licensing changes have exposed how much dependency exists on a small number of platforms. As a result, organizations are reevaluating whether those decisions still hold up under current conditions ...

Edge AI is strategically embedded in core IT and infrastructure spending across industries, according to the 2026 Edge AI Survey from ZEDEDA. The research shows that 83% of C-suite and IT executive respondents say edge AI is important to their core business strategy ...

As AI adoption accelerates, operational complexity — not model intelligence — is becoming the primary barrier to reliable AI at scale, according to the State of AI Engineering 2026 from Datadog ... The report highlights a compounding complexity challenge as AI systems scale ... Around 5% of AI model requests fail in production, with nearly 60% of those failures caused by capacity limits ...

For years, production operations teams have treated alert fatigue as a quality-of-life problem: something that makes on-call rotations miserable but isn't considered a direct contributor to outages. That framing doesn't capture how these systems fail, and we now have data to show why. More importantly, it's now clear alert fatigue is a symptom of a deeper issue: production systems have outgrown the current operational approaches ...

I was on a customer call last fall when an enterprise architect said something I haven't been able to shake. Her team had just spent four months trying to swap one AI vendor for another. The original plan said three weeks. "We didn't switch vendors," she told me. "We rebuilt half our integrations and discovered what we'd actually been depending on." Most enterprise leaders don't expect that to be the experience ...

Ask any senior SRE or platform engineer what keeps them up at night, and the answer probably isn't the monitoring tool — it's the data feeding it. The proliferation of APM, observability, and AIOps platforms has created a telemetry sprawl problem that most teams manage reactively rather than architect proactively. Metrics are going to one platform. Traces routed somewhere else. Logs duplicated across multiple backends because nobody wants to be caught without them when something breaks. Every redundant stream costs money ...

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