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Infrastructure Issues Distract CIOs Away from Business Needs

Pete Goldin
Editor and Publisher
APMdigest

Three-fourths (75 percent) of CIO respondents stated their network is an issue in achieving their organization's goals, according to a new survey of CIOs worldwide from Brocade, conducted by independent research agency Vanson Bourne. For almost a quarter of CIOs polled, it is a "significant" issue.

Top findings of the Brocade Global CIO Survey 2015 include:

■ CIOs are distracted by the business of keeping the lights on. Over half spend more than 50 percent of their time reactively, citing network downtime/availability as one of the most likely reasons, especially for CIOs with more than 1,000 employees in their organization.

■ CIOs top concerns are security and fast deployment of and access to new applications and services, more than big data and analytics, communication and collaboration, or compliance with regulations.

■ The top four technology issues CIOs need to address are: operational platforms (Oracle, SAP), data center upgrade/expansion, virtual, security, network upgrade/expansion.

■ 40 percent of CIOs claim to be concerned about choosing the right vendors to deliver what the business is asking.

On the topic of cloud, the survey found:

■ Cloud is a given (90 percent have some form of cloud within their organization) but control of cloud acquisition is a different matter. Over one third of respondents state that cloud adoption without involvement from IT is not allowed but does or may happen anyway.

■ CIOs concerns about non-authorised cloud include its (negative) impact on owned infrastructure performance, inability to manage the network and IT disputes with cloud providers. These are more likely to be worries than security, compliance, poor SLAs, inability to access data or the cost to the business due to duplication of spending.

■ 83 percent of CIOs believe procurement of cloud services without IT engagement will increase.

■ 82 percent admit this leads to fears about their job security, and one in five find such activities cause them extreme stress.

When questioned what most worries them in their role, the respondents answered:

■ 79 percent of CIOs were worried about the delivery of new services to support business growth.

■ 77 percent were concerned about delivering better analytics/data mining.

■ 68 percent of CIOs were worried about improving delivery of services, with the same percentage citing fast deployment of new applications as a significant concern.

■ Reducing organizations operational expenses was a top concern for 65 percent of the respondents.

Ken Cheng, CTO and Senior VP of Corporate Development and Emerging Business for Brocade, commented, "The role of IT is changing from being an administrator of infrastructure to becoming an enabler of the business -- driving innovation and new ways of working to revolutionize customer engagement and transactional processes. More than ever, the CIO has a critical role in advising the board and senior management on strategic business investments, but legacy infrastructure remains a major roadblock, prohibiting business agility and innovation. The New IP offers a way of addressing this, enabling business objectives to be met."

Research Methodology: Vanson Bourne conducted a series of in-depth interviews with 200 CIOs from China, France, Germany, Russia, UK and the US in late 2014, to understand the challenges a modern CIO faces in today's rapidly changing IT environments. All respondents work for organizations with more than 250 employees. 81 percent of respondents work for organizations that have between 500 and 5,000 employees. A broad range of vertical industries are represented.

Pete Goldin is Editor and Publisher of APMdigest

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Infrastructure Issues Distract CIOs Away from Business Needs

Pete Goldin
Editor and Publisher
APMdigest

Three-fourths (75 percent) of CIO respondents stated their network is an issue in achieving their organization's goals, according to a new survey of CIOs worldwide from Brocade, conducted by independent research agency Vanson Bourne. For almost a quarter of CIOs polled, it is a "significant" issue.

Top findings of the Brocade Global CIO Survey 2015 include:

■ CIOs are distracted by the business of keeping the lights on. Over half spend more than 50 percent of their time reactively, citing network downtime/availability as one of the most likely reasons, especially for CIOs with more than 1,000 employees in their organization.

■ CIOs top concerns are security and fast deployment of and access to new applications and services, more than big data and analytics, communication and collaboration, or compliance with regulations.

■ The top four technology issues CIOs need to address are: operational platforms (Oracle, SAP), data center upgrade/expansion, virtual, security, network upgrade/expansion.

■ 40 percent of CIOs claim to be concerned about choosing the right vendors to deliver what the business is asking.

On the topic of cloud, the survey found:

■ Cloud is a given (90 percent have some form of cloud within their organization) but control of cloud acquisition is a different matter. Over one third of respondents state that cloud adoption without involvement from IT is not allowed but does or may happen anyway.

■ CIOs concerns about non-authorised cloud include its (negative) impact on owned infrastructure performance, inability to manage the network and IT disputes with cloud providers. These are more likely to be worries than security, compliance, poor SLAs, inability to access data or the cost to the business due to duplication of spending.

■ 83 percent of CIOs believe procurement of cloud services without IT engagement will increase.

■ 82 percent admit this leads to fears about their job security, and one in five find such activities cause them extreme stress.

When questioned what most worries them in their role, the respondents answered:

■ 79 percent of CIOs were worried about the delivery of new services to support business growth.

■ 77 percent were concerned about delivering better analytics/data mining.

■ 68 percent of CIOs were worried about improving delivery of services, with the same percentage citing fast deployment of new applications as a significant concern.

■ Reducing organizations operational expenses was a top concern for 65 percent of the respondents.

Ken Cheng, CTO and Senior VP of Corporate Development and Emerging Business for Brocade, commented, "The role of IT is changing from being an administrator of infrastructure to becoming an enabler of the business -- driving innovation and new ways of working to revolutionize customer engagement and transactional processes. More than ever, the CIO has a critical role in advising the board and senior management on strategic business investments, but legacy infrastructure remains a major roadblock, prohibiting business agility and innovation. The New IP offers a way of addressing this, enabling business objectives to be met."

Research Methodology: Vanson Bourne conducted a series of in-depth interviews with 200 CIOs from China, France, Germany, Russia, UK and the US in late 2014, to understand the challenges a modern CIO faces in today's rapidly changing IT environments. All respondents work for organizations with more than 250 employees. 81 percent of respondents work for organizations that have between 500 and 5,000 employees. A broad range of vertical industries are represented.

Pete Goldin is Editor and Publisher of APMdigest

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...