Itential and Selector announced a strategic partnership to deliver real-time, closed-loop automation for enterprise and service provider infrastructure teams.
The integration between the Itential Platform and the Selector AIOps Platform bridges a critical operational gap — turning insights into instant action. By combining real-time event detection and root cause identification from Selector with policy-driven orchestration and automated remediation from Itential, teams can now detect, diagnose, and resolve issues across hybrid environments automatically — with no manual intervention required.
"The combination of AI-powered observability and intelligent orchestration is a game changer for modern infrastructure teams," said Peter Sprygada, Chief Architect, Itential. "Selector provides deep, real-time insights into what's happening in the environment, and Itential enables those insights to drive immediate, automated action. Together, we're helping organizations unlock the true promise of AI-driven infrastructure — seamless, secure, closed-loop operations that are faster, smarter, and fully automated."
With Itential + Selector, that manual chain is broken. Selector applies machine learning to correlate anomalies across telemetry, logs, and events to identify the root cause of incidents. Itential receives these triggers in real-time and executes automated workflows to resolve issues, update inventory, and close tickets — all while maintaining full auditability and policy alignment.
The Itential + Selector integration empowers infrastructure and operations teams to move faster and respond smarter. From routine maintenance to urgent incident response, the joint solution enables AI-driven, fully automated, closed-loop workflows across a range of everyday use cases:
- Automated Port Resets: Detect degraded port performance and trigger policy-driven fixes without opening a ticket.
- Compliance Remediation: Identify non-compliant configurations and automatically correct them in real time.
- Service Degradation Resolution: Surface root cause from noisy alerts and orchestrate resolution across systems.
"This partnership is a big step forward for infrastructure teams," said Kannan Kothandaraman, CEO and Co-Founder of Selector. "By integrating our observability and AIOps platform with Itential's orchestration platform, we're enabling organizations to go beyond detection. Together, we're helping teams move faster, cut through the noise, and finally close the loop between detection and resolution. This partnership brings us one step closer to fully autonomous, self-healing networks."
By combining Selector's AI-driven insight with Itential's intelligent orchestration, organizations can reduce mean time to resolution (MTTR), eliminate manual escalations, and operate with greater confidence — whether responding to anomalies, performing routine tasks, or automating across cloud and network domains.
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