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Jeff Kaplan of THINKstrategies Joins The BSM Blog

Pete Goldin
APMdigest

APMdigest is pleased to announce that Jeff Kaplan, Founder and Managing Director of THINKstrategies, has joined The BSM Blog.

THINKstrategies is a consulting firm that focuses entirely on the business implications of the transformation of the software and technology industry from a product-centric to a services-driven operating model, including Cloud Computing.

THINKstrategies helps its clients capitalize on this trend so they can achieve their business objectives. It specifically helps enterprise decision-makers with their sourcing strategies; solution providers with their marketing strategies; and venture firms with their investment strategies.

Kaplan is also the founder of the Cloud Computing Showplace, the largest, vendor-independent, online directory and best practice resource center with over 1685 Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) company listings across over 90 Application, Industry and Service categories.

Prior to forming THINKstrategies, Jeff served as VP of Marketing and Business Development at InterOPS Management Solutions, an Internet Operations Management Services Provider. Before joining InterOPS, Jeff was Director of Strategic Marketing at International Network Services (INS) and subsequently Lucent Technologies, which acquired INS. Jeff also spent 13 years as a leading industry analyst at IDC, Dataquest and META Group.

Jeff is a founding member of Software & Information Industry Association (SIIA) SaaS Executive Council, and is a member of the Massachusetts Technology Leadership Council.

He is an organizer and frequent speaker at various industry conferences, including track-moderator for NetworkWorld’s IT Roadmap; chairman of CloudWorld and Cloud Futures conferences; and a founding member of the SaaScon Advisory Board.

He is also a contributing columnist for BusinessWeek, Mass High Tech Journal, E-Commerce Times, Financial Times of London, NetworkWorld, Datamation, Business Communications Review, ComputerWorld, InfoWorld, InformationWeek, Managing Automation, and the Web Hosting Industry Review.

Jeff is also a Senior Consultant with Cutter Consortium; Senior Advisor to Triple-Tree, LCC, a leading investment banking firm focused on IT/business services; and member of Pacific Crest Securities’ Mosaic Expert Network. He has also served on the Board of Directors of AMR Research, and numerous corporate advisory boards.

Related Links:

Click here to read Jeff Kaplan's first blog: Three Tiers of Analytic Possibilities in the Cloud

www.cloudshowplace.com

www.thinkstrategies.com

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Jeff Kaplan of THINKstrategies Joins The BSM Blog

Pete Goldin
APMdigest

APMdigest is pleased to announce that Jeff Kaplan, Founder and Managing Director of THINKstrategies, has joined The BSM Blog.

THINKstrategies is a consulting firm that focuses entirely on the business implications of the transformation of the software and technology industry from a product-centric to a services-driven operating model, including Cloud Computing.

THINKstrategies helps its clients capitalize on this trend so they can achieve their business objectives. It specifically helps enterprise decision-makers with their sourcing strategies; solution providers with their marketing strategies; and venture firms with their investment strategies.

Kaplan is also the founder of the Cloud Computing Showplace, the largest, vendor-independent, online directory and best practice resource center with over 1685 Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) company listings across over 90 Application, Industry and Service categories.

Prior to forming THINKstrategies, Jeff served as VP of Marketing and Business Development at InterOPS Management Solutions, an Internet Operations Management Services Provider. Before joining InterOPS, Jeff was Director of Strategic Marketing at International Network Services (INS) and subsequently Lucent Technologies, which acquired INS. Jeff also spent 13 years as a leading industry analyst at IDC, Dataquest and META Group.

Jeff is a founding member of Software & Information Industry Association (SIIA) SaaS Executive Council, and is a member of the Massachusetts Technology Leadership Council.

He is an organizer and frequent speaker at various industry conferences, including track-moderator for NetworkWorld’s IT Roadmap; chairman of CloudWorld and Cloud Futures conferences; and a founding member of the SaaScon Advisory Board.

He is also a contributing columnist for BusinessWeek, Mass High Tech Journal, E-Commerce Times, Financial Times of London, NetworkWorld, Datamation, Business Communications Review, ComputerWorld, InfoWorld, InformationWeek, Managing Automation, and the Web Hosting Industry Review.

Jeff is also a Senior Consultant with Cutter Consortium; Senior Advisor to Triple-Tree, LCC, a leading investment banking firm focused on IT/business services; and member of Pacific Crest Securities’ Mosaic Expert Network. He has also served on the Board of Directors of AMR Research, and numerous corporate advisory boards.

Related Links:

Click here to read Jeff Kaplan's first blog: Three Tiers of Analytic Possibilities in the Cloud

www.cloudshowplace.com

www.thinkstrategies.com

The Latest

While 87% of manufacturing leaders and technical specialists report that ROI from their AIOps initiatives has met or exceeded expectations, only 37% say they are fully prepared to operationalize AI at scale, according to The Future of IT Operations in the AI Era, a report from Riverbed ...

Many organizations rely on cloud-first architectures to aggregate, analyze, and act on their operational data ... However, not all environments are conducive to cloud-first architectures ... There are limitations to cloud-first architectures that render them ineffective in mission-critical situations where responsiveness, cost control, and data sovereignty are non-negotiable; these limitations include ...

For years, cybersecurity was built around a simple assumption: protect the physical network and trust everything inside it. That model made sense when employees worked in offices, applications lived in data centers, and devices rarely left the building. Today's reality is fluid: people work from everywhere, applications run across multiple clouds, and AI-driven agents are beginning to act on behalf of users. But while the old perimeter dissolved, a new one quietly emerged ...

For years, infrastructure teams have treated compute as a relatively stable input. Capacity was provisioned, costs were forecasted, and performance expectations were set based on the assumption that identical resources behaved identically. That mental model is starting to break down. AI infrastructure is no longer behaving like static cloud capacity. It is increasingly behaving like a market ...

Resilience can no longer be defined by how quickly an organization recovers from an incident or disruption. The effectiveness of any resilience strategy is dependent on its ability to anticipate change, operate under continuous stress, and adapt confidently amid uncertainty ...

Mobile users are less tolerant of app instability than ever before. According to a new report from Luciq, No Margin for Error: What Mobile Users Expect and What Mobile Leaders Must Deliver in 2026, even minor performance issues now result in immediate abandonment, lost purchases, and long-term brand impact ...

Artificial intelligence (AI) has become the dominant force shaping enterprise data strategies. Boards expect progress. Executives expect returns. And data leaders are under pressure to prove that their organizations are "AI-ready" ...

Agentic AI is a major buzzword for 2026. Many tech companies are making bold promises about this technology, but many aren't grounded in reality, at least not yet. This coming year will likely be shaped by reality checks for IT teams, and progress will only come from a focus on strong foundations and disciplined execution ...

AI systems are still prone to hallucinations and misjudgments ... To build the trust needed for adoption, AI must be paired with human-in-the-loop (HITL) oversight, or checkpoints where humans verify, guide, and decide what actions are taken. The balance between autonomy and accountability is what will allow AI to deliver on its promise without sacrificing human trust ...

More data center leaders are reducing their reliance on utility grids by investing in onsite power for rapidly scaling data centers, according to the Data Center Power Report from Bloom Energy ...