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Jeff Kaplan of THINKstrategies Joins The BSM Blog

Pete Goldin
APMdigest

APMdigest is pleased to announce that Jeff Kaplan, Founder and Managing Director of THINKstrategies, has joined The BSM Blog.

THINKstrategies is a consulting firm that focuses entirely on the business implications of the transformation of the software and technology industry from a product-centric to a services-driven operating model, including Cloud Computing.

THINKstrategies helps its clients capitalize on this trend so they can achieve their business objectives. It specifically helps enterprise decision-makers with their sourcing strategies; solution providers with their marketing strategies; and venture firms with their investment strategies.

Kaplan is also the founder of the Cloud Computing Showplace, the largest, vendor-independent, online directory and best practice resource center with over 1685 Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) company listings across over 90 Application, Industry and Service categories.

Prior to forming THINKstrategies, Jeff served as VP of Marketing and Business Development at InterOPS Management Solutions, an Internet Operations Management Services Provider. Before joining InterOPS, Jeff was Director of Strategic Marketing at International Network Services (INS) and subsequently Lucent Technologies, which acquired INS. Jeff also spent 13 years as a leading industry analyst at IDC, Dataquest and META Group.

Jeff is a founding member of Software & Information Industry Association (SIIA) SaaS Executive Council, and is a member of the Massachusetts Technology Leadership Council.

He is an organizer and frequent speaker at various industry conferences, including track-moderator for NetworkWorld’s IT Roadmap; chairman of CloudWorld and Cloud Futures conferences; and a founding member of the SaaScon Advisory Board.

He is also a contributing columnist for BusinessWeek, Mass High Tech Journal, E-Commerce Times, Financial Times of London, NetworkWorld, Datamation, Business Communications Review, ComputerWorld, InfoWorld, InformationWeek, Managing Automation, and the Web Hosting Industry Review.

Jeff is also a Senior Consultant with Cutter Consortium; Senior Advisor to Triple-Tree, LCC, a leading investment banking firm focused on IT/business services; and member of Pacific Crest Securities’ Mosaic Expert Network. He has also served on the Board of Directors of AMR Research, and numerous corporate advisory boards.

Related Links:

Click here to read Jeff Kaplan's first blog: Three Tiers of Analytic Possibilities in the Cloud

www.cloudshowplace.com

www.thinkstrategies.com

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

Jeff Kaplan of THINKstrategies Joins The BSM Blog

Pete Goldin
APMdigest

APMdigest is pleased to announce that Jeff Kaplan, Founder and Managing Director of THINKstrategies, has joined The BSM Blog.

THINKstrategies is a consulting firm that focuses entirely on the business implications of the transformation of the software and technology industry from a product-centric to a services-driven operating model, including Cloud Computing.

THINKstrategies helps its clients capitalize on this trend so they can achieve their business objectives. It specifically helps enterprise decision-makers with their sourcing strategies; solution providers with their marketing strategies; and venture firms with their investment strategies.

Kaplan is also the founder of the Cloud Computing Showplace, the largest, vendor-independent, online directory and best practice resource center with over 1685 Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) company listings across over 90 Application, Industry and Service categories.

Prior to forming THINKstrategies, Jeff served as VP of Marketing and Business Development at InterOPS Management Solutions, an Internet Operations Management Services Provider. Before joining InterOPS, Jeff was Director of Strategic Marketing at International Network Services (INS) and subsequently Lucent Technologies, which acquired INS. Jeff also spent 13 years as a leading industry analyst at IDC, Dataquest and META Group.

Jeff is a founding member of Software & Information Industry Association (SIIA) SaaS Executive Council, and is a member of the Massachusetts Technology Leadership Council.

He is an organizer and frequent speaker at various industry conferences, including track-moderator for NetworkWorld’s IT Roadmap; chairman of CloudWorld and Cloud Futures conferences; and a founding member of the SaaScon Advisory Board.

He is also a contributing columnist for BusinessWeek, Mass High Tech Journal, E-Commerce Times, Financial Times of London, NetworkWorld, Datamation, Business Communications Review, ComputerWorld, InfoWorld, InformationWeek, Managing Automation, and the Web Hosting Industry Review.

Jeff is also a Senior Consultant with Cutter Consortium; Senior Advisor to Triple-Tree, LCC, a leading investment banking firm focused on IT/business services; and member of Pacific Crest Securities’ Mosaic Expert Network. He has also served on the Board of Directors of AMR Research, and numerous corporate advisory boards.

Related Links:

Click here to read Jeff Kaplan's first blog: Three Tiers of Analytic Possibilities in the Cloud

www.cloudshowplace.com

www.thinkstrategies.com

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...