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Jeff Kaplan of THINKstrategies Joins The BSM Blog

Pete Goldin
Editor and Publisher
APMdigest

APMdigest is pleased to announce that Jeff Kaplan, Founder and Managing Director of THINKstrategies, has joined The BSM Blog.

THINKstrategies is a consulting firm that focuses entirely on the business implications of the transformation of the software and technology industry from a product-centric to a services-driven operating model, including Cloud Computing.

THINKstrategies helps its clients capitalize on this trend so they can achieve their business objectives. It specifically helps enterprise decision-makers with their sourcing strategies; solution providers with their marketing strategies; and venture firms with their investment strategies.

Kaplan is also the founder of the Cloud Computing Showplace, the largest, vendor-independent, online directory and best practice resource center with over 1685 Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) company listings across over 90 Application, Industry and Service categories.

Prior to forming THINKstrategies, Jeff served as VP of Marketing and Business Development at InterOPS Management Solutions, an Internet Operations Management Services Provider. Before joining InterOPS, Jeff was Director of Strategic Marketing at International Network Services (INS) and subsequently Lucent Technologies, which acquired INS. Jeff also spent 13 years as a leading industry analyst at IDC, Dataquest and META Group.

Jeff is a founding member of Software & Information Industry Association (SIIA) SaaS Executive Council, and is a member of the Massachusetts Technology Leadership Council.

He is an organizer and frequent speaker at various industry conferences, including track-moderator for NetworkWorld’s IT Roadmap; chairman of CloudWorld and Cloud Futures conferences; and a founding member of the SaaScon Advisory Board.

He is also a contributing columnist for BusinessWeek, Mass High Tech Journal, E-Commerce Times, Financial Times of London, NetworkWorld, Datamation, Business Communications Review, ComputerWorld, InfoWorld, InformationWeek, Managing Automation, and the Web Hosting Industry Review.

Jeff is also a Senior Consultant with Cutter Consortium; Senior Advisor to Triple-Tree, LCC, a leading investment banking firm focused on IT/business services; and member of Pacific Crest Securities’ Mosaic Expert Network. He has also served on the Board of Directors of AMR Research, and numerous corporate advisory boards.

Related Links:

Click here to read Jeff Kaplan's first blog: Three Tiers of Analytic Possibilities in the Cloud

www.cloudshowplace.com

www.thinkstrategies.com

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

Jeff Kaplan of THINKstrategies Joins The BSM Blog

Pete Goldin
Editor and Publisher
APMdigest

APMdigest is pleased to announce that Jeff Kaplan, Founder and Managing Director of THINKstrategies, has joined The BSM Blog.

THINKstrategies is a consulting firm that focuses entirely on the business implications of the transformation of the software and technology industry from a product-centric to a services-driven operating model, including Cloud Computing.

THINKstrategies helps its clients capitalize on this trend so they can achieve their business objectives. It specifically helps enterprise decision-makers with their sourcing strategies; solution providers with their marketing strategies; and venture firms with their investment strategies.

Kaplan is also the founder of the Cloud Computing Showplace, the largest, vendor-independent, online directory and best practice resource center with over 1685 Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) company listings across over 90 Application, Industry and Service categories.

Prior to forming THINKstrategies, Jeff served as VP of Marketing and Business Development at InterOPS Management Solutions, an Internet Operations Management Services Provider. Before joining InterOPS, Jeff was Director of Strategic Marketing at International Network Services (INS) and subsequently Lucent Technologies, which acquired INS. Jeff also spent 13 years as a leading industry analyst at IDC, Dataquest and META Group.

Jeff is a founding member of Software & Information Industry Association (SIIA) SaaS Executive Council, and is a member of the Massachusetts Technology Leadership Council.

He is an organizer and frequent speaker at various industry conferences, including track-moderator for NetworkWorld’s IT Roadmap; chairman of CloudWorld and Cloud Futures conferences; and a founding member of the SaaScon Advisory Board.

He is also a contributing columnist for BusinessWeek, Mass High Tech Journal, E-Commerce Times, Financial Times of London, NetworkWorld, Datamation, Business Communications Review, ComputerWorld, InfoWorld, InformationWeek, Managing Automation, and the Web Hosting Industry Review.

Jeff is also a Senior Consultant with Cutter Consortium; Senior Advisor to Triple-Tree, LCC, a leading investment banking firm focused on IT/business services; and member of Pacific Crest Securities’ Mosaic Expert Network. He has also served on the Board of Directors of AMR Research, and numerous corporate advisory boards.

Related Links:

Click here to read Jeff Kaplan's first blog: Three Tiers of Analytic Possibilities in the Cloud

www.cloudshowplace.com

www.thinkstrategies.com

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...