Knoa Extends User Experience Management to Monitor SAP Fiori Applications
May 17, 2016
Share this

Knoa Software announced a new version of its Knoa UEM product which offers the capability to monitor SAP Fiori applications.

This solution allows enterprise organizations to understand how users interact with and use the SAP Fiori user experience (UX) via browsers on desktops, smartphones, tablets, and other devices.

"By providing data for SAP Fiori applications across mobile and desktop browsers, our newly integrated solution gives customers a more unified view of user experience data," stated Brian Berns, CEO of Knoa Software. “This data is extremely useful across the deployment lifecycle and allows organizations to gather user-centric information that will dramatically improve adoption and the overall return on the technology investment.”

The expanded solution addresses key use cases when developing and deploying SAP Fiori applications in mobile environments. The insights garnered from end-user data on mobile devices will allow executives to gain an improved understanding about how users are adopting the SAP Fiori UX, helping them to recognize and mitigate end-user issues and ultimately ensure a successful adoption.

Supporting the most widely used environment configurations, including devices running Safari (desktop and iOS) and Chrome (desktop, iOS, and Android) browsers, Knoa's expanded solution allows executives to measure the effectiveness of Fiori applications on an extensive array of devices.

Share this

The Latest

March 26, 2019

APM is important regardless of what platform you run your applications on. However, cloud environments can be particularly difficult for two reasons. First, there is an attitude that everything is taken care of for you. While some functions are taken care of for you, other functions will be "add-ons" that you need to purchase and append to your cloud instance ...

March 25, 2019

Data-driven applications are helping drive cloud growth, according to a survey by Unravel Data. The data also reveals that enterprises are most concerned with a lack of sufficient technical talent to properly manage these data systems as well as the perceived high cost of deploying a modern data infrastructure ...

March 21, 2019

Achieving audit compliance within your IT ecosystem can be an iterative process, and it doesn't have to be compressed into the five days before the audit is due. Following is a four-step process I use to guide clients through the process of preparing for and successfully completing IT audits ...

March 20, 2019

Network performance issues come in all shapes and sizes, and can require vast amounts of time and resources to solve. Here are three examples of painful network performance issues you're likely to encounter this year, and how NPMD solutions can help you overcome them ...

March 19, 2019

"Scale up" versus "scale out" doesn't just apply to hardware investments, it also has an impact on product features. "Scale up" promotes buying the feature set you think you need now, then adding "feature modules" and licenses as you discover additional feature requirements are needed. Often as networks grow in size they also grow in complexity ...

March 18, 2019

Network Packet Brokers play a critical role in gaining visibility into new complex networks. They deliver the packet data and information IT and security teams need to identify problems, recognize security issues, and ensure overall network performance. However, not all Packet Brokers are created equal when it comes to scalability. Simply "scaling up" your network infrastructure at every growth point is a more complex and more expensive endeavor over time. Let's explore three ways the "scale up" approach to infrastructure growth impedes NetOps and security professionals (and the business as a whole) ...

March 15, 2019

Loyal users are the key to your service desk's success. Happy users want to use your services and they recommend your services in the organization. It takes time and effort to exceed user expectations, but doing so means keeping the promises we make to our users and being careful not to do too much without careful consideration for what's best for the organization and users ...

March 14, 2019

What's the difference between user satisfaction and user loyalty? How can you measure whether your users are satisfied and will keep buying from you? How much effort should you make to offer your users the ultimate experience? If you're a service provider, what matters in the end is whether users will keep coming back to you and will stay loyal ...

March 13, 2019

What if I said that a 95% reduction in the amount of IT noise, 99% reduction in ticket volume and 99% L1 resolution rate are not only possible, but that some of the largest, most complex enterprises in the world see these metrics in their environments every day, thanks to Artificial Intelligence (AI) and Machine Learning (ML)? Would you dismiss that as belonging to the realm of science fiction? ...

March 12, 2019
As a consumer, when you order products online, how do you expect them to get delivered? Some key requirements are: the product must arrive on time, well-packed, and ultimately must give you an easy gateway to return it if it is not as per your expectations. All this has been made possible via a single application. But what if this application doesn't function the way you want or cracks down mid-way, or probably leaks off information about you to some potential hackers? Technical uncertainty and digital chaos are the two double-edged swords dangling over this billion-dollar ecommerce market. Can Quality Assurance and Software Testing save application developers from this endless juggle? ...