LogicMonitor announced the launch of Dexda, an AI solution for Hybrid Observability.
Using machine learning and Natural Language Processing (NLP) to automate insights and deliver a contextualized experience, LogicMonitor's Dexda empowers ITOps teams to effortlessly identify problems, determine the root cause of those problems faster than ever before, and prevent events from exploding into business-critical incidents.
"Being on the bleeding edge of technology requires shifting the organizational mindset from reactive responses to proactive insights, getting comfortable with humans leveraging machines for greater agility and innovation," said Christina Kosmowski, CEO, LogicMonitor. "Our users crave superior anomaly detection, predictive analytics, and intelligent alerting - where we are best in class. Dexda is the latest step in the evolution of our AIOps technologies. Now, we are advancing Generative AI for solving customer challenges, making LogicMonitor even more user-friendly as a co-pilot."
With Dexda, LogicMonitor offers:
- Robust AI capabilities through the application of sophisticated algorithms on historical and real-time data to provide purpose-built, layered intelligence for faster resolutions. LogicMonitor first introduced AI into its platform with its LM Intelligence feature within the LM Envision platform.
- Using AI machine learning, LM Intelligence acts as an "early warning system" for IT and Cloud operations by providing dynamic thresholding, anomaly detection, forecasting and more, empowering teams to reach a significantly lower mean time to resolution (MTTR) and reduce risks to the business.
Dexda ingests events from LM Envision to transform them into contextualized insights. The advanced machine learning techniques automatically correlate data to identify and alert based on time, resources, and pattern disruption. Dexda users can resolve critical issues faster than their competitors with these capabilities:
- Reduced Alert Noise - Advanced machine learning techniques, contextual enrichment capabilities, and deduplication efforts filter through thousands of daily events to produce succinct alerts for the most critical incidents, and drive down MTTR
- ServiceNow Ready – Includes a seamless bi-directional integration with ServiceNow Incident module to fit correlated insights into standard IT workflows. ServiceNow CMDB data automatically enriches Dexda alerts to drive additional context for alert correlations
- Adaptive correlation – Avoid delays in escalating insights to ServiceNow by automatically re-clustering alerts into new insights when a more optimal clustering option is found
- Extensible correlation – Customizable user-defined correlation models target both the alert and enriched CMDB data, based on what makes sense for the business
- MSP Ready – Now supports multi-tenancy with correlations scoped to each tenant
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...