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Magia Solutions Partners with Knoa

Magia Solutions and Knoa Software launched a partnership to provide Australia and New Zealand organizations with a comprehensive solution of software and services focused on delivering business value in the areas of cloud migration, help desk efficiencies, user productivity and Oracle Cloud adoption.

Oracle Cloud migration is a significant and strategic investment for organizations, so they require a solution that helps them plan carefully, measure progress for continuous improvement, and ultimately assess the true effectiveness of the project. Knoa User Experience Management (UEM) delivers user analytics that help build the business case for migration to cloud, mitigate risk during migration, maximize adoption of the new system, and measure investment ROI.

“The combination of Magia’s expertise and Knoa’s solution will ensure that enterprises’ cloud application use is aligned with key business objectives. Knoa UEM drives improvements across all business execution areas, including proper user adoption, high productivity, seamless process execution, and ultimately, improved business results.” said Knoa CEO Brian Berns.

“We see the partnership delivering high value for our (and Oracle’s) customers in the region,” said Magia CEO Surend Dayal of the partnership.

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Magia Solutions Partners with Knoa

Magia Solutions and Knoa Software launched a partnership to provide Australia and New Zealand organizations with a comprehensive solution of software and services focused on delivering business value in the areas of cloud migration, help desk efficiencies, user productivity and Oracle Cloud adoption.

Oracle Cloud migration is a significant and strategic investment for organizations, so they require a solution that helps them plan carefully, measure progress for continuous improvement, and ultimately assess the true effectiveness of the project. Knoa User Experience Management (UEM) delivers user analytics that help build the business case for migration to cloud, mitigate risk during migration, maximize adoption of the new system, and measure investment ROI.

“The combination of Magia’s expertise and Knoa’s solution will ensure that enterprises’ cloud application use is aligned with key business objectives. Knoa UEM drives improvements across all business execution areas, including proper user adoption, high productivity, seamless process execution, and ultimately, improved business results.” said Knoa CEO Brian Berns.

“We see the partnership delivering high value for our (and Oracle’s) customers in the region,” said Magia CEO Surend Dayal of the partnership.

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Developers building AI applications are not just looking for fault patterns after deployment; they must detect issues quickly during development and have the ability to prevent issues after going live. Unfortunately, traditional observability tools can no longer meet the needs of AI-driven enterprise application development. AI-powered detection and auto-remediation tools designed to keep pace with rapid development are now emerging to proactively manage performance and prevent downtime ...

Every few years, the cybersecurity industry adopts a new buzzword. "Zero Trust" has endured longer than most — and for good reason. Its promise is simple: trust nothing by default, verify everything continuously. Yet many organizations still hesitate to implement Zero Trust Network Access (ZTNA). The problem isn't that ZTNA doesn't work. It's that it's often misunderstood ...

For many retail brands, peak season is the annual stress test of their digital infrastructure. It's also when often technical dashboards glow green, yet customer feedback, digital experience frustration, and conversion trends tell a different story entirely. Over the past several years, we've seen the same pattern across retail, financial services, travel, and media: internal application performance metrics fail to capture the true experience of users connecting over local broadband, mobile carriers, and congested networks using multiple devices across geographies ...

PostgreSQL promises greater flexibility, performance, and cost savings compared to proprietary alternatives. But successfully deploying it isn't always straightforward, and there are some hidden traps along the way that even seasoned IT leaders can stumble into. In this blog, I'll highlight five of the most common pitfalls with PostgreSQL deployment and offer guidance on how to avoid them, along with the best path forward ...

The rise of hybrid cloud environments, the explosion of IoT devices, the proliferation of remote work, and advanced cyber threats have created a monitoring challenge that traditional approaches simply cannot meet. IT teams find themselves drowning in a sea of data, struggling to identify critical threats amidst a deluge of alerts, and often reacting to incidents long after they've begun. This is where AI and ML are leveraged ...

Three practices, chaos testing, incident retrospectives, and AIOps-driven monitoring, are transforming platform teams from reactive responders into proactive builders of resilient, self-healing systems. The evolution is not just technical; it's cultural. The modern platform engineer isn't just maintaining infrastructure. They're product owners designing for reliability, observability, and continuous improvement ...

Getting applications into the hands of those who need them quickly and securely has long been the goal of a branch of IT often referred to as End User Computing (EUC). Over recent years, the way applications (and data) have been delivered to these "users" has changed noticeably. Organizations have many more choices available to them now, and there will be more to come ... But how did we get here? Where are we going? Is this all too complicated? ...

On November 18, a single database permission change inside Cloudflare set off a chain of failures that rippled across the Internet. Traffic stalled. Authentication broke. Workers KV returned waves of 5xx errors as systems fell in and out of sync. For nearly three hours, one of the most resilient networks on the planet struggled under the weight of a change no one expected to matter ... Cloudflare recovered quickly, but the deeper lesson reaches far beyond this incident ...

Chris Steffen and Ken Buckler from EMA discuss the Cloudflare outage and what availability means in the technology space ...

Every modern industry is confronting the same challenge: human reaction time is no longer fast enough for real-time decision environments. Across sectors, from financial services to manufacturing to cybersecurity and beyond, the stakes mirror those of autonomous vehicles — systems operating in complex, high-risk environments where milliseconds matter ...