ManageEngine, the enterprise IT management division of Zoho Corporation, has successfully obtained the Spanish government's Esquema Nacional de Seguridad (National Security Framework) certification. The company achieved this certification in the INTERMEDIATE (medium) category in its very first attempt after a rigorous evaluation of all its cloud and on-premises solutions by BDO, an independent audit firm. "Regulatory frameworks ensure high levels of trust for citizens using government, public and private digital services. Over the last 13 years, the National Security Framework (ENS) has evolved into a comprehensive framework that helps companies make modern technologies more secure so people can use them with confidence. We at ManageEngine are excited to receive this certification, which is a testament to our continued efforts to fulfill the needs of our Spanish customers," said Rajesh Ganesan, president of ManageEngine. The ENS is comprised of principles and requirements for protecting the information processed by the entities within its scope. It intends to ensure the access, confidentiality, integrity, traceability, authenticity, availability and retention of the data and services that the compliant organizations manage. This framework, which was instituted in 2010 and recently updated by Royal Decree 311/2022, applies to all organizations, including those of the private and public sectors. The categories of this system are basic, INTERMEDIATE (medium) and high.
The Certification Process
The certification process began with ManageEngine's compliance teams studying the regulation and performing a systematic, micro-level analysis of the business requirements. The evaluation for the ENS conformity certification was then carried out by BDO, an audit firm accredited by the Entidad Nacional de Acreditación (ENAC) — the only national accreditation agency appointed by the Spanish government. ManageEngine was incentivized to apply under the recently revised framework due to its strong compliance posture. The evaluation, which encompassed audits of the company's European Union data centers (located in Dublin and Amsterdam), announced ManageEngine as a certified company that met all the requirements of the compliance policy. Click here to view the organization-wide ENS certification that was awarded.
The Scope for the Future
The ENS certification validates the company's commitment to upholding the highest standards of security and privacy. ManageEngine aims to further improve its security postureto adapt to evolving compliance requirements and offer safe hands into which customers can entrust their data. Having achieved this certification milestone, the company now seeks to climb up the ladder from the INTERMEDIATE (medium) category to the high category in the next evaluation, which is scheduled to take place in 2025.
The Latest
I've spent a lot of time in the channel, and one thing I keep coming back to is this: a partner program is only as good as what it looks like in the field. Many programs look great on paper, but when a partner is in front of a customer navigating a complex hybrid environment or trying to make the case for AI-powered observability, the gap between what a vendor promises and what it actually delivers becomes very clear, very fast ...
Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...
For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...
Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...
Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...
For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...
New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...
Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...
In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ...
In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...