Martello Technologies Group Inc. announced unified experience management for Microsoft Teams and Zoom hybrid environments.
This makes IT teams more efficient and effective and opens new revenue opportunities for MSPs. For the 62% of businesses that leverage both Microsoft Teams and Zoom, unified experience management will make their IT teams and their MSPs more efficient and effective.
Martello’s VP of Product, Randah McKinnie shared “Martello’s Vantage DX has long been a top choice for enterprises and MSPs managing Microsoft Teams performance and user experience. Many customers are now adding Zoom for best-in-class video conferencing for external meetings, while continuing to rely on Microsoft’s rich set of collaboration tools for internal meetings and collaboration. This change has added complexity to IT and MSP operations, with separate monitoring and troubleshooting tools for each platform – until now.”
Vantage DX now supports Microsoft Teams and Zoom, giving IT teams a single performance management solution with one console and one set of quality standards and support workflows to manage their entire collaboration environment.
In a single console Vantage DX unifies management of Teams and Zoom with:
- 7×24 monitoring and alerting
- End-to-end visibility from the endpoint to the Teams or Zoom data center
- Hop-by-hop network path tracing and root-cause analysis
- Drill-down dashboards for the investigation of specific incidents or quality trends over time
- Standard and custom reporting to meet your specific needs
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