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New Relic Announces First International Expansion with New Office in Ireland

New Relic announced the opening of its first international office, located in Dublin, Ireland, showing its commitment to better serve New Relic’s customers in its Europe, Middle East, and Africa (EMEA) region and around the world.

Currently nearly 30 percent of New Relic's 80,000 active customer accounts are international. Although New Relic didn't have a physical presence in EMEA last year, the total number of customers in EMEA grew 158 percent in 2013.

In the next 18 months, New Relic plans to hire approximately 50 new positions in Dublin, mostly sales and customer advocate positions, with plans to increase staff in keeping with the company's continued fast growth.

“New Relic is passionate about providing an awesome customer experience,” said Chris Cook, president and chief operating officer of New Relic. “The New Relic team is highly regarded around the world as technically savvy and incredibly responsive to customers needs. We are pleased to be building our physical presence internationally so we can serve our customers even better. We are proud to be investing in Dublin as our EMEA headquarters.”

New Relic's customer presence outside of the US is strong and quickly growing:

- Approximately 30 percent of New Relic active customer accounts are international

- In 2013, customer growth in EMEA increased 158 percent

- Customers in EMEA cross a broad set of vertical markets, including entertainment and global media, healthcare, IT services, life sciences, insurance and government service industries.

- In six years, New Relic has grown to over 350 employees and is headquartered in San Francisco with US offices in Portland, Oregon and Seattle.

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New Relic Announces First International Expansion with New Office in Ireland

New Relic announced the opening of its first international office, located in Dublin, Ireland, showing its commitment to better serve New Relic’s customers in its Europe, Middle East, and Africa (EMEA) region and around the world.

Currently nearly 30 percent of New Relic's 80,000 active customer accounts are international. Although New Relic didn't have a physical presence in EMEA last year, the total number of customers in EMEA grew 158 percent in 2013.

In the next 18 months, New Relic plans to hire approximately 50 new positions in Dublin, mostly sales and customer advocate positions, with plans to increase staff in keeping with the company's continued fast growth.

“New Relic is passionate about providing an awesome customer experience,” said Chris Cook, president and chief operating officer of New Relic. “The New Relic team is highly regarded around the world as technically savvy and incredibly responsive to customers needs. We are pleased to be building our physical presence internationally so we can serve our customers even better. We are proud to be investing in Dublin as our EMEA headquarters.”

New Relic's customer presence outside of the US is strong and quickly growing:

- Approximately 30 percent of New Relic active customer accounts are international

- In 2013, customer growth in EMEA increased 158 percent

- Customers in EMEA cross a broad set of vertical markets, including entertainment and global media, healthcare, IT services, life sciences, insurance and government service industries.

- In six years, New Relic has grown to over 350 employees and is headquartered in San Francisco with US offices in Portland, Oregon and Seattle.

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

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Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

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